Customer Insights: The key to boost Customer Retention - 0 views
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cloudcherry on 28 Feb 17This is a great explanation for Customer Insights since it highlights the "mutual benefit" angle of Customer Experience. Customer insights is basically actionable data that helps bridge the gap between your brand promise and the experience your customers take back home, and bridging this gap is the easiest way to make your customers loyalists, and RETAIN them! -
cloudcherry on 28 Feb 17CUSTOMER INSIGHTS: THE KEY TO BOOST CUSTOMER RETENTION
