A clear concept included in the "Web 2.0 bouquet" is what we know as a Rich User-Experience. This is the field where the last year and a half brought a major explosion of novelty and improvement. Techniques like AJAX, Adobe Flash, Flex, Java and Silverlight have evolved and reinforced the user-experience in browser-based applications.
The office is one place where social media, chatting, file downloading, and image searches should not be taking place, but it is among the top places where people spend their time online. Find out how your employees cut down your profits.