Service Design in Mind - 2 views

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  #1 Denise Hardman on 04 Jun 13

   

  Brief Summary
  The Guardian | Service Design:
  
  How can service design help us and why is it important?
  
  1. What people want isn't always what the organization wants…
  We've all heard this sentiment, we design with the user in mind as opposed to the user having to adapt to our design.
  2. Don't limit innovation solely to technology…
  we can't rely on technological intelligence as a framework for innovation. Yes, technology is awesome, but we should not use it as a crutch for our meaningful insights.
  3. Don't reinvent the wheel, instead customize it!
  It's not a bad thing to take what's already been done and apply it to your specific needs. A little bit of this and that can create total awesomeness!
  4. Let's talk about prototyping…
  Prototyping leads to innovation - it educates, and initiates problem solving and discussion
  
  Have some spare time? Check out the full article http://www.guardian.co.uk/culture-professionals-network/culture-professionals-blog/2011/dec/08/service-design-next-big-thing
  
  
  Cheers,
  
  Denise

   

  <div class="cArrow"> </div><div class="cContentInner">Brief Summary <br /> The Guardian | Service Design: <br /> <br /> How can service design help us and why is it important? <br /> <br /> 1. What people want isn't always what the organization wants… <br /> We've all heard this sentiment, we design with the user in mind as opposed to the user having to adapt to our design. <br /> 2. Don't limit innovation solely to technology… <br /> we can't rely on technological intelligence as a framework for innovation. Yes, technology is awesome, but we should not use it as a crutch for our meaningful insights. <br /> 3. Don't reinvent the wheel, instead customize it! <br /> It's not a bad thing to take what's already been done and apply it to your specific needs. A little bit of this and that can create total awesomeness! <br /> 4. Let's talk about prototyping… <br /> Prototyping leads to innovation - it educates, and initiates problem solving and discussion <br /> <br /> Have some spare time? Check out the full article <a href="http://www.guardian.co.uk/culture-professionals-network/culture-professionals-blog/2011/dec/08/service-design-next-big-thing" rel="nofollow" target="_blank">http://www.guardian.co.uk/culture-professionals-network/culture-professionals-blog/2011/dec/08/service-design-next-big-thing</a> <br /> <br /> <br /> Cheers, <br /> <br /> Denise</div>

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