Looking for a Help Scout Alternative? Try Freshdesk - 0 views
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vaishaligopi on 07 Sep 18Help Scout's free plan is going to be discontinued by the end of the year. If you're looking for a new helpdesk, we've got you covered.
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Building a comprehensive knowledge base easily - 0 views
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Help customers solve problems on their own with detailed guides and tutorials
How to Onboard Remote Customer Support Agents - 0 views
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You need to change the mindset that people can be equally productive even when working remotely. In fact, as per the survey report by Tinypulse, 91% of the respondents think they get more work done when working remotely.
A 5-Step Guide to Choose the Right Helpdesk Software - Freshdesk Blogs - 0 views
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How to choose the perfect helpdesk software? Here's a 5 step guide by Freshdesk!
Mozilla's Secret to Customer Support - Community-based Support - 0 views
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Do you know about community-based support for customer success? Here's everything MOZILLA told us about their customer support and success!
Online Ticketing System | A Beginner's Guide to a Ticketing Software - 0 views
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Check this out to understand what a ticketing system is, along with its features and how to choose the right online ticketing system for a business.
5 Customer Service Skills Newbie Representatives Should Work On - 0 views
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As a fresher to customer support, there are some core skills that you need to get trained on. Read more to know what they are:
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