iKnow Australia Customer Feedback Solution -Gets wider customer participation and empow... - 0 views
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Nancy Denver on 28 Oct 10Lack of customer feedback strongly affects a corporate's growth plans. iKnow system gets wider customer participation and empowers you with a robust sms-based feedback management system SMS based platform, a discrete option for customer feedback - ensuring honest and higher response rates. Technologically advanced fully hosted platform which collects, analyses and provides ready actionable data. Our feedback system works real-time so no lags or data manipulation possible. Easy integration with your existing setup. iKnow collates data across locations for comparitive benchmarking. Accountability based on what customers feel, so staff is geared towards ensuring customer satisfaction.