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Lack of customer feedback strongly affects a corporate's growth plans. iKnow system gets wider customer participation and empowers you with a robust sms-based feedback management system SMS based platform, a discrete option for customer feedback - ensuring honest and higher response rates. Technologically advanced fully hosted platform which collects, analyses and provides ready actionable data. Our feedback system works real-time so no lags or data manipulation possible. Easy integration with your existing setup. iKnow collates data across locations for comparitive benchmarking. Accountability based on what customers feel, so staff is geared towards ensuring customer satisfaction.

Real time Customer Satisfaction Measurement via SMS, No extra resources needed,iKnow easily integrates to your existing setup, Don't need to fill lengthy customer feedback forms, Majority of customers have the power of mobile technology. It facilitates extensive data capture, for effective decision-making.

by | 04 February 2015 Due out in a few weeks, Blackhat is a new movie looking at a case of high-level computer hacking - but how accurate is it? Lookout, your friendly neighbourhood hacker-for-good, has taken a closer look, and at first glance it's good news with the film steering clear of tired old tropes.