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CRM is available in the Web 2.0.About the new instant messaging a real-time communication with the many prospective customers and business partners is of course possible (fast as in the known ICQ). The new CRM system have interfaces.......Read Full Text

CRM refers to Customer relationship management. As the name suggests, CRM management is related to analysis and management of customer data and interactions with them. All the planning, strategies, practices, technologies used for dealing with customers and improving the business relationships with them are included in this. There are CRM systems designed for CRM management. There are different CRM software programs utilized for this purpose. After all, it a crucial factor for business growth.

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Distributor management refers to the successful movement of goods from producing to selling. It is like an umbrella term that consists of various activities such as warehouse management, inventory management, logistics management, and supplier-vendor relationship management.