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To have a successful digital workplace (which I define as 'work is something you do, not a place you go to') it is vital organisations have the right strategy, culture, environment and infrastructure to exploit the benefits fully. It needs to become the natural way of working so everyone is more effective and productive and your organisation more efficient and successful.

My 'must have' principles for a great digital workplace include: Strategy: it is vital that your digital workplace strategy is aligned with your organisation's overall strategy.  There is no point planning to invest time and resources to move in one direction if your organisation is going in the opposite way. Engagement: this is needed at two levels.  Firstly with stakeholders you need to endorse your strategy.  Secondly with early adopters who will embrace enthusiastically and spread the word. Governance: a consistent, relevant and appropriate level is needed that minimises risks and enables the maximum benefits to be achieved. HR policies: policies need to encourage people to change their way of working that also benefits the organisation. IT infrastructure: people need to be confident they can use what they need for their work when they need to - simple!

The large innovative move from an established company, or the disruptive startup that become a billion dollar company at the founders first attempt, is the exception. There is no silver bullet, a single thing they did and which we can replicate. Most of us need to play a longer game if we want to see success. Each time we roll the dice we need to ensure that the odds move a little further into our favour by: being frugal with our resources moving to a position where we have a better chance of success make the most of the opportunities that are presented to us learning from our previous mistakes

Wisdom is relational, if at times only with ourselves.  It is shared, between body and mind, person to person, human and nature.   It is an arc of spirit that extends from one subject to another, being to being.  Bending across geography and time, but more often eye-to-eye, or gut-to-heart, wisdom occurs.   It's an occurrence, one that we hope will last days or years, but sometimes it flashes like lightning.  As a happening, I cannot carry it with me.  We access it, experience it, witness it.   If wisdom exists in the spaces around and within us, why is the world not evolving as we desire?   I often turn the other way.  I don't want to see it.  In order for the arc to connect me to a book, a person, or the earth itself, I must commit to seeing things as they are, to being engaged and curious, and open to the transmission - willing to see the beauty and the pain, the divinity and the humanity, whatever is present.

Updated design principles Speed of change, ubiquitous connected networks and intensified complexity arising from abstract, distributed knowledge flows are key features of the emerging wave of smart working. Design principles for performance environments therefore additionally need to focus on complexity, the changing nature of knowledge as power, network viability, mobility and social learning.