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Provider of Global Multilingual IT Service Management Solutions based on ISO and ITIL Best Practices that fully Integrate IT Infrastructure Support such as: Service Desk including Help Desk, Call Center, and Contact Center Services; Desktop Management including Deskside Management, Staging and Deployments, Asset Management, and Break-Fix; and Network and Server Management including Network Monitoring, Server Monitoring, Application Monitoring, Server Administration, Patch Management, Software Distribution, and Security Management.