Use Mirroring to Connect With Others - 1 views
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Lara Cowell on 01 Feb 23Adopting the same gestures, posture or tone can enhance bonding and help with networking or negotiating. mirroring can help you create powerful connections with others. This behavior, often called "the chameleon effect," often causes others to like and trust you more. Professional networkers, negotiators and salespeople say they use mirroring to help them engage more deeply in a conversation and understand the person they're talking with. Retail salespeople who were told to mimic the nonverbal and verbal behavior of customers sold more products and left customers with a more positive opinion of the store, according to a 2011 study of 129 customers by French researchers. In another study, published in 2008 in the Journal of Experimental Social Psychology, 62 students were assigned to negotiate with other students. Those who mirrored others' posture and speech reached a settlement 67% of the time, while those who didn't reached a settlement 12.5% of the time.