Web Strategy

We are always talking about building a community. It's the first thing we recommend for many reasons... This is a good overview on how to find, build, and grow your online community

In social media, who you know - or who knows you - can certainly make all the difference. That's why figuring out who to connect with and taking the time to build relationships with these people is key to leveraging the power of social media.

Bounce rate has these attributes: 1) It is really hard to misunderstand. It measures the number of people who landed on your site and refused to give you even one single click! 2) It is available in most web analytics tools, including our own Google Analytics. 3) It is quick and easy to use. Bounce rate will help you understand where and how to make changes on your website in under an hour.

Great tips from Google on reducing your website bounce rates

Pancheros, a burrito restaraunt, is briding the gap between social media and its brick and mortar operations. Excellent web strategy

As far as I know Pancheros has become the first national chain of fast food restaurants to integrate Twitter promotion with their physical store locations. I am pretty happy about it, I feel like I helped get the effort going. I wonder how long it will be before McDonalds, Burger King and Taco Bell follow their lead.

At a recent social media workshop a participant asked me to reveal my social media routine - how I track, converse, communicate and otherwise curate all my various social media activities. I paused to think about it for a while because I never really considered what I do a routine, but it occurred to me that, in fact, I do have a systematic approach to social media. (No surprise really, I'm a systems thinker and I just do it habitually - ask my wife, I have a system for making the bed and loading the dishwasher.)

It's a great idea to create social media systems, or "processes" that allow you to automate some research and setting time and tasks for different aspects of social media - whether listening or interacting.

Great social media strategies for resaurants

The financial crisis is likely to hit the fine dining industry very hard. Already there have been reports of exclusive London restaurants slashing their prices in order to maintain a steady flow of clientele and therefore subsequent cashflow. Competing on price, however, is never a wise, or usually profitable, strategy, so dining establishments need to look for alternate ways to bring in the customers. One easy way is to develop a social media strategy to connect with your customers and create a community of regular diners.

Great tips on using twitter for social media marketing

Follow these ten basic strategies for improving your marketing effort on Twitter and you will notice a big difference in how much traffic Twitter can bring to your business. Marketing on Twitter is not difficult, but there are some basic rules that you need to follow if you want to be successful in such an endeavor. Whether you are selling a product or a service, or just trying to gain attention for your web presence, Twitter is an advantageous way to attract interest in who you are and what your company is all about.

How Wal-Mart got social media wrong and how they fixed it

Rather than forcing the message with their own branded community, fake blogs, and corporate blogs, Walmart gets it right by creating a platform for customers and pundits to tell their story

Andy, you may want to add the tag "groundswell" to your bookmark.