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JISC output to support thinking about learners needs, abilities, backgrounds in regard to ICT & digital literacy. "Think about the learners at your institution, or in the context for which you have a digital literacy role/responsibility. What do you know about their current access, skills and strategies for learning in a digital environment? What challenges do you think they face in becoming digitally literate?You can also use these questions with teaching staff to check their knowledge of their own students' ICT use, and to prompt thinking about how they support learners in a digital age."