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Today's post was written by Nick Portello, Network Manager, Steve Moore Chevrolet. Read more Office 365 customer stories here. Office 365 Customer Steve Moore Chevrolet_Nick PortelloWhen I joined Steve Moore Chevrolet as the sole IT staffer six months ago, the dealership was in dire need of new technology. Employees coped with aging PCs, an outdated POP3 email service, a poor mobility experience, data loss, and no collaboration tools. Then I heard about Microsoft Office 365, which gives you the latest version of Microsoft Office, plus a suite of cloud-based communication and collaboration tools that solved all our problems. Unlike Google Apps, the UI was familiar to our employees and Microsoft offered a flexible subscription-based payment option, which is ideal for our fluctuating workforce. Now that our documents are stored in Microsoft SharePoint Online and SkyDrive Pro, we have easy access to collaboration tools with robust security. I no longer worry about falling out of compliance with Chevrolet auditors, losing important financial data, or having to pay fines that could reach $250,000. I can also find data on-demand for Chevrolet auditors and use my mobile device to look up information, which saves about 40 percent of every day-I'm no longer running between my computer and the sales, service, and administration departments. I can focus on what I really need to do. Thanks to Office 365, we are all able to get on with our work! Learn more about Steve Moore Chevrolet and Office 365 by watching the video below and reading the case study.

We aim to make SkyDrive the place for all your documents, notes, photos, videos and other files. With the release of Windows 8 and Windows RT back in October, more and more people every day are using SkyDrive for their most important files through the SkyDrive app, as well as through SkyDrive integration in File Explorer. Of course, there are great SkyDrive experiences for Windows devices, but being the place for all your files means we invest a significant amount of effort ensuring you have a great experience across all the devices you want to use. Today, we're excited to release v3.0 of the SkyDrive app for iOS that includes improved photo features, an updated UI, and a number of other new features and enhancements. You can install or update the SkyDrive app for iOS now via iTunes. Here are the updates we've made to v3.0 of the SkyDrive app for iOS: Support for iPhone 5 and iPad Mini Updated app icons and user experience Works better with your photos: Download full resolution photos to your iPhone or iPad Control the size of photos you upload and download Photo metadata is retained when you upload to SkyDrive Opening and saving files to SkyDrive works better with other apps on your iOS devices Many other small changes, bug fixes and performance improvements

It's possible to save your Word 2016 document in the Adobe Acrobat document format, also known as a PDF file. This type of electronic publishing is secretly a form of printing your document. Obey these steps: Finish your document. Yes, that includes saving it one last time. Press Ctrl+P to summon the Print screen. Click the Printer button. A list of available printers appears. Choose Microsoft Print to PDF. Click the Print button. Nothing is printed on paper, but the document is "printed" to a new PDF file. That requires the use of the special Save Print Output As dialog box. Choose a location for the PDF file. Use the dialog box's controls to locate the proper folder. Type a filename. Click the Save button. The PDF file is created. The original document remains in the Word window, unchanged by the print-to-PDF operation. You need a copy of the Adobe Reader program to view PDF files. Don't worry: It's free. Word 2016 document files are considered a standard. Therefore, it's perfectly acceptable to send one of your document files as an email attachment or make it available for sharing on cloud storage.

We're bringing Yammer to a city near you with Yammer on Tour-a free event series that brings together customers, partners and thought leaders for a unique opportunity to hear our vision for enterprise social, network with like-minded peers, and learn directly from customers how to usher in success in today's rapidly changing business environment. Yammer on Tour features an action-packed half-day agenda including: Keynotes and appearances by Yammer co-founder Adam Pisoni and customers Breakout sessions featuring product insights and expert discussions on enterprise social success Hands-on training and certification Networking and demos from Yammer and our partners in the expo hall Join us at Yammer on Tour in the following cities: New York-April 9: Register today Chicago-April 16: Register today Dallas-May 15: Registration opening soon We look forward to seeing you at one of these events!

Part of the thrill of working for the Office Division is the opportunity to tackle thorny business issues on behalf of our customers while providing them with a road map for the future. That may be why an interesting article caught my attention this week. In it, the author examined some of the investments Microsoft is making in the unified communications space. While I didn't agree with all of the conclusions it contained, the article certainly underscored the interest in communications and collaboration and how to make people more productive. Communicating and collaborating with others is really at the heart of what we do every day. Whether at work or at home, people have the need to make meaningful connections with one another. Compounding that need are the realities of the world we live in where instant access to information is expected, friends and coworkers are scattered across geographies and many adults are juggling multiple mobile devices. At Microsoft, we believe technology isn't the problem to these complexities, it's the answer. We're committed to providing capabilities that help people make sense of it all and to do so in a way that is intuitive, barrier free and agnostic to the devices on which we rely. We're incredibly proud of the fact that our long term-term vision for communications and collaboration not only marries the best of the cloud and the desktop, it's a holistic approach that spans "from the living room to the boardroom" placing people at the center of everything we do. Our communication and collaboration vision comes to life utilizing client and cloud assets, including Lync, Skype, Yammer, Outlook and SharePoint. These tools are enabling enterprise social capabilities, HD video conferencing and document collaboration as part of a highly secured, reliable and extensible platform. At the risk of looking geeky, I have to admit that I have a soft spot for Lync and it's comforting to know I'm not alone. More than 90% of

April's Customer of the Month is Robert Aichele, Senior Manager, Store Communications at Jamba Juice. I've been at Jamba since 2009 managing internal communication, primarily store and field communication, with a hand in some broader projects connecting our strategic vision with the managers in the field. Our Yammer network debuted in 2011, catching on with a small group and then expanding quickly to include our entire Support Center. It was so popular we extended it to our company-owned store managers later that year, and it plateaued happily there for several months as an interesting tool to share ideas and problem solve operational issues when we needed to hear diverse perspectives quickly.

Five shows into the series, we've looked at what your options are, what's changed and what's new with the new Office. We threw skydiver Fully Sik out of a plane to test if Office 365 ProPlus could be installed during 90 seconds of free fall; we took a look at the new Office telemetry to help you optimize your Office configuration; and we've explored identity and data access with the new user-based Office and caught up with Zero Day and Trojan Horse Sci-Fi author and industry renowned cyber-security expert, Mark Russinovich on the security model for online services. We even performed the great race of Office installs. We've received a lot of your questions along the way so, for our sixth show, we changed gears to present a live 60-minute episode of the Garage Series Live! on real world adoption tips and tricks with live Q&A. If you missed the show you can see it again here.

Videos of the Office 15-Minute Webinars are available in new apps for Windows 8 and Windows Phone 8. These videos can help you get the most out of Word, Excel, Outlook, OneNote, PowerPoint, and other Office applications. Watch on your phone or Windows 8 computer, or use the app as a second screen as you follow the steps in the demo on your main screen. So now you have another option to view past Office Webinars in addition to the Office Blog, Office YouTube channel, or joining live-plus participate in the live Q&A session-every Tuesday at http://aka.ms/offweb. Windows 8 App Windows Phone 8 App Or just search for "Office Webinars" next time your are at the Windows Store. -Doug Thomas

Ever wish Word had an encyclopedia you could tap, or Excel could generate some dummy numbers? Office add-ins provide this kind of added functionality to Word, Excel, PowerPoint, and other Microsoft Office apps. Here are some of the handiest add-ins you can install for Office 2013 and above to get more out of your office suite. We previously highlighted Office add-ins and apps for Office 2013 and earlier, but since then Microsoft has renamed "Office Apps" to "Office Add-ins". Now there are more than a handful of these plugins you can install to enhance Microsoft Office, whether you're using Office 2013 or 2016, Office Online, or Office on the iPad.

A teacher would never be satisfied with her performance if she discovered that the entire back row of her classroom was unable to hear her lecture. In the world of cloud services for business, we see things the same way. With Office 365, every user counts! Google has a different approach. It starts counting downtime only after at least 5 percent of users are affected. Imagine if 100 of your 2,000 users had no access to email. Would you, as an IT professional, be satisfied with your performance? Would your business hold you accountable for your performance? The answers to these questions are clear. Calculating downtime only after 5 percent of your users cannot access email, as Google does, makes it more difficult for you to assess impact to user productivity. Google's approach doesn't help your business with meaningful performance metrics. With Office 365, every affected customer and every service counts when we calculate downtime. Downtime means the total minutes in a month during which service is unavailable, excluding scheduled downtime. For services like email, there is no scheduled downtime, an experience that our many Exchange Server customers have long been accustomed to-system maintenance while they continue to be productive in their Outlook inboxes. In addition to the way it calculates downtime, Google also combines consumer and commercial service availability when reporting the availability of Gmail. This means if you are considering Google Apps for Business, you cannot get accurate information regarding the availability of the commercial service that you need. On the other hand, Microsoft's approach to calculating downtime, which includes every user minute, helps you understand whether your users' productivity is being impacted by downtime of email. Google takes a "use at your risk" approach around Google+, Hangout and Google Voice. These services are not part of Google Apps for Business and are excluded from the SLA. Excluding these serv

Believe it or not, proficiency in Microsoft Word ranks among the top 20 skills required for positions that have the highest growth and wage potential between now and 20201. This finding is part of an extensive IDC study, which also found that core skills such as communication and presentation will be in high demand among employers regardless of industry. That said, being just so-so at Microsoft Word won't boost your chances at landing a high-paying job or at getting promoted. To become more productive, more efficient, or more creative at using Microsoft Word, you can check out and unleash dozens of add-ins that are designed to augment Word's already powerful features. So here's a list which includes more than 50 of the best Microsoft Word add-ins to get you started.

Today's post was written by Jacob Guttman, IT Manager, Menchies It's hard to believe it when you look at our rapid growth, but Menchies is still a very young company. We were founded in 2007 with a single store in Valley Village, California. Now, we have more than 300 franchise locations around the world. Maintaining connections between Menchies headquarters, the franchise community, and our guests is critical to our success. In the past, we used hosted services for email, collaboration, and document management. And we used a separate, Java-based application for instant messaging. One of the most persistent challenges I faced was trying to support our company's growth with a set of applications that weren't tightly linked together and that didn't fit the day-to-day work needs of our employees. An increasing number of our employees want to be able to access email and other applications on a range of different devices, including their smartphone or tablet. Ultimately, they want to be able to connect with colleagues and seamlessly move information between applications without having to think much about the underlying technology. When we started looking at moving to a new productivity and collaboration solution, the major factors influencing our decision were ease of use, anywhere access, simplified administration, and cost-effective scalability. As we took a closer look at Microsoft Office 365, it was the obvious choice. And, with help from our partner Cal Net Technology Group, we were able to make the switch to Office 365 quickly and easily. With Office 365, we get online access to all of the capabilities we need-email, calendaring, document management, and unified communications-all rolled into one solution. And it automatically works together with the Microsoft Office tools that our employees use every day. One great example of how Office 365 supports the business needs of Menchies and fits the way our people like to work is through our use of Micro

While we are lucky enough to work with extremely innovative clients that are eager to embrace the latest technology, we always advise them not to adopt the latest version of software until after the kinks are worked out. For a consumer it's not a big deal to be test driving new features and experimenting with the latest version. For a business user, if there's a bit of a learning curve, buggy features or errors that make an application crash, it can be a huge detriment to productivity. That's why we take a lot of time testing out new applications and operating systems before we encourage our clients to adopt them. You may have read that Microsoft recently unveiled Office 2016. We spent some time with it and have some mixed feedback for our business users. Here's the good, bad and the ugly surrounding the Office 2016 suite: The Good: Built to make business better. Word is probably our favorite when it comes to the new suite of products. While there has been minimal change to formatting and structure - the overall design has definitely gotten a facelift. We're all about function, though and when it comes to function we see definite improvements. Word has many more templates. This allows businesses to refine their documents and be more professional without having to go online and download templates to use inside Word. There are also some pretty awesome co-authoring features that we wrote about in this blog. Attachments in Outlook reference recent documents. This is a great feature since it's available on any device that you use Office on. You can easily attach documents in e-mails in Outlook or reference them in an e-mail on your phone. This is really valuable for mobile users or users that work from more than one machine. (Which, lets face is, 90% of the workforce these days does.) OneDrive is also attempting to make its way into the life of business users by making sharing documents, collaborating on documents and authoring documents across devices a l