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Akmal Yousuf

November 2016 updates for Get & Transform in Excel 2016 and the Power Query add-in - ww... - 0 views

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    www.office.com/setup Blogs: Excel 2016 includes a powerful new set of features based on the Power Query technology, which provides fast, easy data gathering and shaping capabilities and can be accessed through the Get & Transform section on the Data ribbon. Today, we are pleased to announce 10 new data transformation and connectivity features that have been requested by customers. These updates are available as part of an Office 365 subscription. If you are an Office 365 subscriber, find out how to get these latest updates. If you have Excel 2010 or Excel 2013, you can take advantage of these updates by downloading the latest Power Query for Excel add-in. Updates include the following new or improved data connectivity and transformation features: Web Connector-UX support for specifying HTTP Request Headers. OData Connector-support for "Select Related Tables" option. Oracle Connector-improved Navigator preview performance. SAP HANA Connector-enhancements to parameter input UX. Query Dependencies view from Query Editor. Query Editor ribbon support for scalar values. Add custom column based on function invocation. Expand & Aggregate columns provide support for "Load More" values. Convert table column to a list-new transformation. Select as you type in drop-down menus. WEB CONNECTOR-UX SUPPORT FOR SPECIFYING HTTP REQUEST HEADERS With this update, we have added support for specifying HTTP Request Headers within the Web connector dialog. Users can specify header name/value pairs from the Advanced mode in this dialog. november-2016-updates-for-get-transform-in-excel-1 - www.office.com/setup ODATA CONNECTOR-SUPPORT FOR "SELECT RELATED TABLES" OPTION In this update, we have added relationship detection support for OData V4 feeds. When connecting to OData V4 feeds, users will be able to use the Select Related Tables button in the Navigator dialog to help you easily select all the tables needed for your reports. november-2016-updates-for-get-
Akmal Yousuf

Word Tips: Changing Your Default Settings in Word - www.office.com/setup - 0 views

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    WWW.OFFICE.COM/SETUP BLOGS: CHANGING YOUR DEFAULT SETTINGS IN WORD www.office.com/setup Blogs: There may be certain settings in Word that get on your nerves, like default settings that you find yourself changing over and over-the paragraph spacing, the font size-each time you start a new document. Maybe you prefer a different font style instead of the default Calibri. Maybe you like all of your documents to have narrower margins so you can fit more information on the page. Maybe you even work for a company that has very specific document standards-regarding the color scheme or layout-and you're tired of changing these settings every time. Luckily, you can customize many of the default settings in Word. You just have to know where to look. USING SET AS DEFAULT You can't change the default settings for everything in Word, but there are certain tools and features that give you this option. Popular examples include: Font Paragraph spacing Line spacing Margins Page orientation To find out if you can customize the default settings for a certain element, look for an arrow in the bottom-right corner of the group. This will open a dialog box where you can access all of the basic settings, plus some more advanced ones that you won't find on the Ribbon. Screenshot of Microsoft Word - www.office.com/setup Next, look for a button near the bottom of the dialog box that says Set as Default. All you have to do is click this button, and Word will assign your current settings-like the font or font size you've chosen-as the new default for this particular element. Screenshot of Microsoft Word - www.office.com/setup Finally, Word will ask whether you want to set this as the default for this document only, or for all documents based on the Normal template (in other words, all documents in the future). Choose the second option, and Word will use these settings from now on. Screenshot of Microsoft Word - www.office.com/setup If you don't have a lot of experience with
Akmal Yousuf

How to edit Microsoft Office documents stored on Google Drive - www.office.com/setup - 0 views

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    www.office.com/setup Blogs: Andy Wolber shows you how to edit Word, Excel, and PowerPoint documents stored on Google Drive from your desktop or mobile device. Office and Drive - www.office.com/setup Many organizations that rely on Google Apps also use Microsoft Office applications. Mass conversion of highly formatted documents, complex spreadsheets, or animated presentations may not always be practical. As a result, people still open and edit Word, Excel, and PowerPoint documents after a move to Google Apps. Microsoft Office files, however, no longer need to be stored on your local computer, server, or even on MIcrosoft's OneDrive. Google Drive stores Microsoft Word, Excel, and PowerPoint files much like any file server. And Google encrypts the files when you upload them to Drive, and it stores the files in an encrypted state, too. Google also offers several ways to edit Microsoft Office files stored on Google Drive. Edit capabilities vary by operating system. Here's a look at the options as of August 2015. EDIT WITH MICROSOFT OFFICE The most full-featured way to edit a Word, Excel, or PowerPoint file stored on Google Drive is with Microsoft Office, of course. People who use Office on Windows may open Office files from Google Drive with a plug-in. Simply install the Google Drive plug-in for Microsoft Office, and Google Drive will display as a file storage location in Word, Excel, and PowerPoint (Figure A). From within your Office app, open a file on Google Drive, make your changes, then save the file back to Google Drive. Figure A Figure A - www.office.com/setup OPEN MICROSOFT OFFICE FILES STORED ON GOOGLE DRIVE WITH A GOOGLE-CREATED PLUG-IN. You can also open an Office file stored on Google Drive from your Chrome browser-on either Windows or a Mac. First, install the Google Drive app for your system. Next, start Chrome and browse to your file on Google Drive (http://drive.google.com). Right-click (or, [Ctrl]+click) on a Word, Excel, or PowerPoint documen
Akmal Yousuf

Our Most Popular Office 365 Tips & Tricks from 2016 - www.office.com/setup - 0 views

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    WWW.OFFICE.COM/SETUP BLOGS: FROM USING ONENOTE FOR PROJECT MANAGEMENT TO DISCOVERING HIDDEN FEATURES IN WORD, THERE ARE TONS OF WAYS YOU CAN GET MORE OUT OF OFFICE 365. HERE'S A LOOK BACK AT THIS YEAR'S MOST POPULAR TIPS. @MENTIONS IN OUTLOOK www.office.com/setup Blogs: This is an excerpt from our post Get Someone's Attention in Outlook with @Mentions. Using the @ symbol is a quick way to draw people's attention to important things. Microsoft has rolled this handy feature into Outlook, so here's how you can use it to get people's attention in emails and also save time. (Note: This feature is only available in Outlook 2016, Outlook 2016 for Mac, Outlook on the web for Office 365 Business, Outlook.com, and Outlook on the web for Exchange Server 2016.) ONENOTE FOR PROJECT MANAGEMENT This is an excerpt from our post 5 Keys to Using OneNote for Project Management. Instead of investing in costly project management software, how about using a free program like Microsoft OneNote? OneNote digital notebooks are available on all your devices and can be used for a variety of projects. Whether you are planning a wedding, heading up an office presentation, or writing a thesis paper, OneNote bends to your needs. This post focuses on tips for the office, but personal and school projects can be managed with OneNote using many of these same key principles. HIDDEN FEATURES IN WORD This is an excerpt from our post 3 Hidden & Useful Tricks in Microsoft Word. There are lots of great hidden features tucked away in Microsoft Word that you probably don't know about. From activating research tools, to changing the page color of documents to reduce eye strain, to easily capturing screenshots, here are three tricks that you will enjoy. WORD ONLINE VS. WORD DESKTOP This is an excerpt from our post 3 Things You Can Do With Word Online That You Can't Do With Word Desktop. Word Online isn't just a simple online word processor. To get the full value of the product
Akmal Yousuf

October Office 365 security and compliance update - www.office.com/setup - 0 views

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    www.office.com/setup Blogs: Over the last month, the Office 365 team has continued to introduce new security features and capabilities. Here is a roundup of some key security and compliance news from the last month: Applying intelligence to security and compliance in Office 365-To stay ahead of the evolving threat landscape, companies need the ability to analyze and learn from that data to identify, intercept and respond to threats. Office 365 provides unmatched security intelligence to help customers protect, detect and respond to threats. Read about the new security and compliance capabilities of Office 365 that were announced at the Microsoft Ignite conference. Security engineering evolution in Office 2016 for Mac-Security is a critical component in all our products at Microsoft. To help you get a better idea of how we build security into Office 2016 for Mac, the engineering team discusses how we think about it from a development and testing perspective, including the latest updates. Get updates on Office 365 Security & Compliance Center-The Microsoft Office 365 Security & Compliance Center is the central place to view and manage your data. Find out how the experience is improved by centralized security controls, including the ability to view and manage security and compliance for your cloud services. Accelerate your eDiscovery analysis workflow with one click-Does your legal department often complain about how long it takes to run an analysis for eDiscovery investigations? We released two new features for Office 365 Advanced eDiscovery-Express Analysis and Export with analytics to Excel-to make it easier and faster for organizations to quickly find, analyze and review relevant information related to investigations, legal matters and regulatory requests. How can my organization achieve intelligent compliance with Office 365?-Organizations are facing significant data overload with the amount of electronic data not only exploding but also gettin
Akmal Yousuf

20 time-saving tips for Office 2016 for Mac - www.office.com/setup - 0 views

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    Productivity? Sweet www.office.com/setup Blogs: Office 2016 for Mac was a long time coming, but it brings plenty of new features and better feature parity with the Windows version than ever. Microsoft has done a lot to streamline the experience, with a customizable, collapsible Ribbon as well as cross-platform keyboard shortcuts, but with any major Office update, there's bound to be a learning curve. These tips for Word, PowerPoint, Excel, Outlook, and OneNote should come in handy, and if you're stumped about anything specific, let us know in the comments. Office 2016 is available for Office365 subscribers, with a wider release coming in September. Don't forget to save! This is probably our most important tip: Don't forget to save! When Apple introduced Auto Save and Versions into OS X, many Mac users started losing our ingrained habit of hitting Command-S often. Unfortunately, Office 2016 (except for OneNote-more on that in a bit) doesn't take advantage of Auto Save. So don't forget to save often. Versioning is also missing, but on the plus side, fans of Save As will find the command in its rightful place in the File menu. Store your files in OneDrive or SharePoint If you need access to your files from anywhere, Office 2016's built-in OneDrive & SharePoint integration makes cloud storage simple. To save to your OneDrive or SharePoint account, click the Online Locations button in the lower-left corner of a Save dialog box. Choose your existing account from the list, or click the Plus button to add another location. What's the difference? Glad you asked. OneDrive is a consumer product for cloud storage, like iCloud Drive. Aimed more at businesses, SharePoint acts like an intranet, letting teams share and collaborate on files. Office 2016 for Mac: Ribbon - www.office.com/setup See larger image Maximize your workspace The redesigned Ribbon in Office 2016 unifies the look and functionality across all platforms. It also takes up a lot of space, and c
Akmal Yousuf

New reasons to make Microsoft Bookings the go-to scheduling software for your business ... - 0 views

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    www.office.com/setup Blogs: Last year, we released Microsoft Bookings to customers in the U.S. and Canada, introducing an easy way for small businesses to schedule and manage appointments with their customers. Today, we are pleased to announce that we're beginning to roll out the service to Office 365 Business Premium subscribers worldwide. Based on your feedback, we are bringing several new features to Bookings: Add your Office 365 calendar to Bookings-Connect your Office 365 calendar to Bookings, so that the times you are busy will automatically be blocked in your public Booking page. Add buffer time before and after your appointments-Do you need prep time before or after an appointment? Adding buffer time to a service automatically blocks that time in your Booking page too. Bookings apps for your iOS and Android phone-Now you can book an appointment, contact a customer or check a staff member's appointments while away from the office. Customize your Booking page-We added more color customization options, so you can better personalize your Booking page. These new capabilities will start showing up automatically in Bookings in the coming weeks. Let's take a detailed look at what's new. ADD YOUR OFFICE 365 CALENDAR TO BOOKINGS One of the top pieces of feedback we've heard is that you want to be able to add events from your Office 365 calendar to Bookings. So, we added integration between these calendars to help you avoid booking customer meetings during the time you've set aside for personal appointments, staff and partner meetings or other aspects of running your business. To add Office 365 calendars to Bookings, click the Staff tab on the left navigation panel. On the Staff details page, select the Events on Office 365 calendar affect availability checkbox. www.office.com/setup Add Office 365 calendar events to Bookings. Once you activate this option, the system automatically blocks busy times on the Bookings calendar and on the self-ser
Akmal Yousuf

Microsoft Office: which version should I buy? - www.office.com/setup - 0 views

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    www.office.com/setup Blogs: ML Gomes is getting a new PC running Windows 8, and wants to know which version of Microsoft Office is best for her needs Microsoft office - www.office.com/setup Blogs Which version of Microsoft Office is best with Windows 8? Photograph: Justin Sullivan/Getty Images Which version of Microsoft Office should I use on Windows 8? I am buying a new laptop and need to use Outlook. ML Gomes Microsoft usually brings out new versions of Office to match new versions of Windows, and Windows 8 is no exception. The new Office 2013 is designed to work with Windows 8, and both have a similar modern styling that puts the emphasis on your content rather than Microsoft's software. Also, both are designed to work with cloud (online) services, particularly Microsoft's SkyDrive. However, other things have changed now that Microsoft is not a software company but a cloud-based "devices and services company". As chief executive Steve Ballmer said last year, this "impacts how we run the company, how we develop new experiences, and how we take products to market for both consumers and businesses." Under the old system, you could buy a copy of Microsoft Office on DVD, and use it without an internet connection. Under the new system, you buy a Product Key, which is 25 alphanumeric characters long. Entering the code online enables you to download your copy of Office, or activate a free trial version pre-installed on your new PC. FREE OFFICE WEB APPS The good news is that under the new system, most home users don't need to pay anything for Microsoft Office: they can use the free, cloud-based service in the form of Microsoft Office web apps. Sign up for an email address at Outlook.com, and you get free web-based email, a contacts book (People), a calendar, and 7GB of online storage in SkyDrive. (Outlook.com has replaced Hotmail, so you can use a Hotmail address, if you already have one.) Log on, click SkyDrive, and you can create and edit files in the four main Of
Akmal Yousuf

PowerPoint 2016: Getting Started With PowerPoint - www.office.com/setup - 0 views

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    WWW.OFFICE.COM/SETUP BLOGS: INTRODUCTION www.office.com/setup Blogs: PowerPoint is a presentation program that allows you to create dynamic slide presentations. These presentations can include animation, narration, images, videos, and much more. In this lesson, you'll learn your way around the PowerPoint environment, including the Ribbon, Quick Access Toolbar, and Backstage view. Watch the video below to learn more about getting started with PowerPoint. GETTING TO KNOW POWERPOINT PowerPoint 2016 is similar to PowerPoint 2013 and PowerPoint 2010. If you've previously used these versions, PowerPoint 2016 should feel familiar. But if you are new to PowerPoint or have more experience with older versions, you should first take some time to become familiar with the PowerPoint 2016 interface. THE POWERPOINT INTERFACE When you open PowerPoint for the first time, the Start Screen will appear. From here, you'll be able to create a new presentation, choose a template, and access your recently edited presentations. From the Start Screen, locate and select Blank Presentation to access the PowerPoint interface. Creating a blank presentation - www.office.com/setup Click the buttons in the interactive below to become familiar with the PowerPoint interface. www.office.com/setup Working with the PowerPoint environment The Ribbon and Quick Access Toolbar are where you will find the commands to perform common tasks in PowerPoint. Backstage view gives you various options for saving, opening a file, printing, and sharing your document. THE RIBBON PowerPoint uses a tabbed Ribbon system instead of traditional menus. The Ribbon contains multiple tabs, each with several groups of commands. For example, the Font group on the Home tab contains commands for formatting text in your document. Groups on the Ribbon - www.office.com/setup Some groups also have a small arrow in the bottom-right corner that you can click for even more options. More options in groups - www.office.com/setu
Akmal Yousuf

Excel 2016: Getting Started with Excel - www.office.com/setup - 0 views

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    WWW.OFFICE.COM/SETUP BLOGS: INTRODUCTION www.office.com/setup Blogs: Excel is a spreadsheet program that allows you to store, organize, and analyzeinformation. While you may believe Excel is only used by certain people to process complicated data, anyone can learn how to take advantage of the program's powerful features. Whether you're keeping a budget, organizing a training log, or creating an invoice, Excel makes it easy to work with different types of data. Watch the video below to learn more about Excel. GETTING TO KNOW EXCEL If you've previously used Excel 2010 or Excel 2013, then Excel 2016 should feel familiar. If you are new to Excel or have more experience with older versions, you should first take some time to become familiar with the Excel interface. THE EXCEL INTERFACE When you open Excel 2016 for the first time, the Excel Start Screen will appear. From here, you'll be able to create a new workbook, choose a template, and access your recently edited workbooks. From the Excel Start Screen, locate and select Blank workbook to access the Excel interface. The Excel Start screen - www.office.com/setup Click the buttons in the interactive below to become familiar with the Excel interface. - www.office.com/setup WORKING WITH THE EXCEL ENVIRONMENT The Ribbon and Quick Access Toolbar are where you will find the commands to perform common tasks in Excel. The Backstage view gives you various options for saving, opening a file, printing, and sharing your document. THE RIBBON Excel 2016 uses a tabbed Ribbon system instead of traditional menus. The Ribbon contains multiple tabs, each with several groups of commands. You will use these tabs to perform the most common tasks in Excel. Each tab will have one or more groups. Groups on the ribbon - www.office.com/setup Some groups will have an arrow you can click for more options. Some groups have a menu for more options - www.office.com/setup Click a tab to see more commands. Tabs on the ribbon - www.office.c
Akmal Yousuf

Word 2016: Getting Started with Word - www.office.com/setup - 0 views

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    WWW.OFFICE.COM/SETUP BLOGS: INTRODUCTION www.office.com/setup Blogs: Microsoft Word 2016 is a word processing application that allows you to create a variety of documents, including letters, resumes, and more. In this lesson, you'll learn how to navigate the Word interface and become familiar with some of its most important features, such as the Ribbon, Quick Access Toolbar, and Backstage view. Watch the video below to become more familiar with Word 2016. GETTING TO KNOW WORD 2016 Word 2016 is similar to Word 2013 and Word 2010. If you've previously used either version, then Word 2016 should feel familiar. But if you are new to Word or have more experience with older versions, you should first take some time to become familiar with the Word 2016 interface. THE WORD INTERFACE When you open Word for the first time, the Start Screen will appear. From here, you'll be able to create a new document, choose a template, and access your recently edited documents. From the Start Screen, locate and select Blank document to access the Word interface. creating a new blank document - www.office.com/setup Click the buttons in the interactive below to learn more about the Word interface: the Word 2016 interface - www.office.com/setup WORKING WITH THE WORD ENVIRONMENT Like other recent versions, Word 2016 continues to use features like the Ribbon and the Quick Access Toolbar-where you will find commands to perform common tasks in Word-as well as Backstage view. THE RIBBON Word uses a tabbed Ribbon system instead of traditional menus. The Ribbon contains multiple tabs, which you can find near the top of the Word window. tabs on the Ribbon - www.office.com/setup Each tab contains several groups of related commands. For example, the Font group on the Home tab contains commands for formatting text in your document. the Font group on the Home tab - www.office.com/setup Some groups also have a small arrow in the bottom-right corner that you can click for even more option
Akmal Yousuf

Yammer Featured Partner: The Social Radio - www.office.com/setup - 0 views

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    Stay updated on your Yammer network as new messages come into the feed. Our new integration with The Social Radio provides Yammer users a unique offering: to listen to their Yammer messages, read aloud through The Social Radio interface. The Social Radio reads new Yammer messages, polls, events and praise as they come through the feed, while you simultaneously listen to music. To use, just sign in to The Social Radio using your Yammer credentials and The Social Radio will begin reading your Yammer messages. If you hear something worth checking into - pop over to your Yammer feed to read more about it or join the conversation. www.office.com/setup The Social Radio's team participated in Yammer's Hackathon last year and built the first prototype of the integration. Since then it's been onward and upward! "We launched our first app 1 year ago, and we've been focusing on Twitter because we wanted to do only one thing to make it great. Building the integration with Yammer was really challenging for us because it's not just 140 characters. We choose Yammer to be our second social network because it's would be huge to allow employees to be updated while they can focus on what they are working on" says Roberto Gluck, CEO of The Social Radio. The main goal is to allow users to experience Yammer, and stay updated on their feed, while they are working on something else. The app is available in 6 languages: English, Spanish, Portuguese, French, Italian and German with male and female voices. Currently, the Yammer integration is only available on the web, but support for mobile apps is coming soon.
Janos Haits

HolodeckVR - 0 views

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    "EXPERIENCE THE FUTURE OF VIRTUAL REALITY Move around freely within 40.000m² and discover a limitless variety of virtual worlds"
Akmal Yousuf

Word 2016: Indents and Tabs - www.office.com/setup - 0 views

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    www.office.com/setup Blogs: Indenting text adds structure to your document by allowing you to separate information. Whether you'd like to move a single line or an entire paragraph, you can use the tab selector and the horizontal ruler to set tabs and indents. Optional: Download our practice document. Watch the video below to learn more about how to use indents and tabs in Word. INDENTING TEXT In many types of documents, you may want to indent only the first line of each paragraph. This helps to visually separate paragraphs from one another. - www.office.com/setup It's also possible to indent every line except for the first line, which is known as a hanging indent. - www.office.com/setup TO INDENT USING THE TAB KEY A quick way to indent is to use the Tab key. This will create a first-line indent of 1/2 inch. Place the insertion point at the very beginning of the paragraph you want to indent. - www.office.com/setup Press the Tab key. On the Ruler, you should see the first-line indent marker move to the right by 1/2 inch. The first line of the paragraph will be indented. - www.office.com/setup If you can't see the Ruler, select the View tab, then click the check box next to the Ruler. - www.office.com/setup INDENT MARKERS In some cases, you may want to have more control over indents. Word provides indent markers that allow you to indent paragraphs to the location you want. - www.office.com/setup The indent markers are located to the left of the horizontal ruler, and they provide several indenting options: First-line indent marker adjusts the first-line indent Hanging indent marker adjusts the hanging indent Left indent marker moves both the first-line indent and hanging indent markers at the same time (this will indent all lines in a paragraph) TO INDENT USING THE INDENT MARKERS Place the insertion point anywhere in the paragraph you want to indent, or select one or more paragraphs. - www.office.com/setup Click and drag the desired indent marke
Akmal Yousuf

Securing company data and avoiding risk with Office 365 (Video) - www.office.com/setup - 0 views

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    Today's post was written by Nick Portello, Network Manager, Steve Moore Chevrolet. Read more Office 365 customer stories here. Office 365 Customer Steve Moore Chevrolet_Nick PortelloWhen I joined Steve Moore Chevrolet as the sole IT staffer six months ago, the dealership was in dire need of new technology. Employees coped with aging PCs, an outdated POP3 email service, a poor mobility experience, data loss, and no collaboration tools. Then I heard about Microsoft Office 365, which gives you the latest version of Microsoft Office, plus a suite of cloud-based communication and collaboration tools that solved all our problems. Unlike Google Apps, the UI was familiar to our employees and Microsoft offered a flexible subscription-based payment option, which is ideal for our fluctuating workforce. Now that our documents are stored in Microsoft SharePoint Online and SkyDrive Pro, we have easy access to collaboration tools with robust security. I no longer worry about falling out of compliance with Chevrolet auditors, losing important financial data, or having to pay fines that could reach $250,000. I can also find data on-demand for Chevrolet auditors and use my mobile device to look up information, which saves about 40 percent of every day-I'm no longer running between my computer and the sales, service, and administration departments. I can focus on what I really need to do. Thanks to Office 365, we are all able to get on with our work! Learn more about Steve Moore Chevrolet and Office 365 by watching the video below and reading the case study.
Akmal Yousuf

Upcoming events: Find a Microsoft Project event near you! - www.office.com/setup - 0 views

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    Ready to get a hands-on, in-person learning experience on how Microsoft Project can help you get more out of your projects and optimize your portfolio? Microsoft and our partner community host events in cities all around the U.S. where you'll have the opportunity to learn more about Project and what it can do to help you streamline your work and achieve your strategic objectives.
Akmal Yousuf

Get started with Business Intelligence in the new Office - www.office.com/setup - 0 views

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    This post is brought to you by Seayoung Rhee, Product Marketing Manager in the SharePoint Product Marketing Group. Reliable business intelligence and insight are key to a thriving business. Excel, SharePoint and Office 365 make business intelligence (BI) in the new Office more accessible to everyone across an organization as part of their everyday work. New and enhanced features in familiar tools such as Excel empower everyone in a business to easily explore, model, analyze, and visualize data from various sources. With SharePoint, users of all levels can collaboratively develop and share insights through dashboards and scorecards, and this experience continues seamlessly in the cloud with Office 365. For corporate environments, these features are further enhanced by SQL Server for higher levels of performance and scalability both on-premises and in the cloud with BI Azure. Ultimately with Microsoft BI, anyone in the organization can develop the insights that help drive new discoveries and make better, more informed decisions.
Akmal Yousuf

Office 365: A customer-centric service experience - www.office.com/setup - 0 views

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    A teacher would never be satisfied with her performance if she discovered that the entire back row of her classroom was unable to hear her lecture. In the world of cloud services for business, we see things the same way. With Office 365, every user counts! Google has a different approach. It starts counting downtime only after at least 5 percent of users are affected. Imagine if 100 of your 2,000 users had no access to email. Would you, as an IT professional, be satisfied with your performance? Would your business hold you accountable for your performance? The answers to these questions are clear. Calculating downtime only after 5 percent of your users cannot access email, as Google does, makes it more difficult for you to assess impact to user productivity. Google's approach doesn't help your business with meaningful performance metrics.
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