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Quelle expérience cross-canal pour le client à l'heure des magasins connectés ?
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cdeniaud.canalblog.com/...26199299.html
cross canal
shared by
Eric Delcroix
on 13 Feb 13
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Can crowdsourcing ideas boost customer experience?
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searchcrm.techtarget.com/...deas-boost-customer-experience
crowdsourcing
expérience
client
shared by
Eric Delcroix
on 28 Mar 14
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