Group items tagged designing - UX Puppy

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Interaction Design Association - Homepage | IxDA - 0 views

shared by Newman Lanier on 24 May 12 - Cached

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6 Ways You Make Bad Meetings Worse (And What To Do About It) | A Better User Experience - 0 views

abetteruserexperience.com/...ys-you-make-bad-meetings-worse meetings business web design

shared by Newman Lanier on 14 Mar 12 - No Cached

participants never understand things quite the way you do.
- Newman Lanier on 14 Mar 12
  
  I think the big point here is that no one (No way, not never) will understand somethign the same way you. How much mutual understanding is necessary to gain consensus and to complete the project? While maintaining high standards...
  
  <div class="cArrow"> </div><div class="cContentInner">I think the big point here is that no one (No way, not never) will understand somethign the same way you. How much mutual understanding is necessary to gain consensus and to complete the project? While maintaining high standards...</div>
  
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Instead, work to clarify your language. Be precise. And be patient.
- Newman Lanier on 14 Mar 12
  
  I see the Plug-in ideas as an issue of language. You must let everyone know what language you are sending your signal. It's important to know what language others are hearing and / or listening for... I guess a BIG PROBLEM is to switch languages all the time, cause then no one knnows how to translate 'the words coming out of your mouth'. Advice, pick a language and stick with it.
  
  <div class="cArrow"> </div><div class="cContentInner">I see the Plug-in ideas as an issue of language. You must let everyone know what language you are sending your signal. It's important to know what language others are hearing and / or listening for... I guess a BIG PROBLEM is to switch languages all the time, cause then no one knnows how to translate 'the words coming out of your mouth'. Advice, pick a language and stick with it.</div>
  
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We have to actively lower the stress and anxiety. And the only way to do that is to empathize with the others in the meeting.
- Newman Lanier on 14 Mar 12
  
  The first step - GI Joe says "Now you know and Knowing is half the battle". Self awareness and awareness of the emotions of other is key to managing the atmosphere of a room or meeting.
  
  <div class="cArrow"> </div><div class="cContentInner">The first step - GI Joe says "Now you know and Knowing is half the battle". Self awareness and awareness of the emotions of other is key to managing the atmosphere of a room or meeting.</div>
  
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...4 more annotations...
The best meetings are those where the egos fade away and the content of the meeting takes center stage
- Newman Lanier on 14 Mar 12
  
  here is my bit about ego and battles. I think it's the only thing that people know. It's the greatest story ever told - but it's seems like the ONLY story ever told. Why the conflict? Why the struggle? Perhaps it's hard-wired into the brain. Perhaps we're doomed repeat the hero worship / evil tyrannt cycle of a two party system.
  
  <div class="cArrow"> </div><div class="cContentInner">here is my bit about ego and battles. I think it's the only thing that people know. It's the greatest story ever told - but it's seems like the ONLY story ever told. Why the conflict? Why the struggle? Perhaps it's hard-wired into the brain. Perhaps we're doomed repeat the hero worship / evil tyrannt cycle of a two party system.</div>
  
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Your designer acts like he’s got PTSD.
- Newman Lanier on 14 Mar 12
  
  http://www.webmd.com/anxiety-panic/guide/post-traumatic-stress-disorder - Web MD on PTSD. Can emotional abuse cause PTSD? Have designers ever been physically abused? I think there is definite emotional abuse is some organizations. Of course, I think my dehumanizing systems of work and school are abusive, IMHO.
  
  <div class="cArrow"> </div><div class="cContentInner"><a href="http://www.webmd.com/anxiety-panic/guide/post-traumatic-stress-disorder" rel="nofollow" target="_blank">http://www.webmd.com/anxiety-panic/guide/post-traumatic-stress-disorder</a> - Web MD on PTSD. Can emotional abuse cause PTSD? Have designers ever been physically abused? I think there is definite emotional abuse is some organizations. Of course, I think my dehumanizing systems of work and school are abusive, IMHO.</div>
  
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In a meeting full of werewolves, this lack of confidence can be interpreted as weakness.
- Newman Lanier on 14 Mar 12
  
  This might makes right mentality and mis-trust of difference / diversity is right to the core of design meeting suckiness.
  
  <div class="cArrow"> </div><div class="cContentInner">This might makes right mentality and mis-trust of difference / diversity is right to the core of design meeting suckiness.</div>
  
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Werewolf Design Meeting into the Strategically Driven Design Meeting.
- Newman Lanier on 14 Mar 12
  
  An idea - let's make sure that everyone in the meeting gets the plug-in. This would set the language and goal of the meeting. Are we doing an "everyone shutup and get to the end" style of meeting? Are we doing the "Boss tirade"? "Battle Royale"? Let me know beforehand so I can get ready...
  
  <div class="cArrow"> </div><div class="cContentInner">An idea - let's make sure that everyone in the meeting gets the plug-in. This would set the language and goal of the meeting. Are we doing an "everyone shutup and get to the end" style of meeting? Are we doing the "Boss tirade"? "Battle Royale"? Let me know beforehand so I can get ready...</div>
  
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Newman Lanier on 14 Mar 12

If you are a designer and must submit / defend creative work to others in meetings, this article is for you.

<div class="cArrow"> </div><div class="cContentInner">If you are a designer and must submit / defend creative work to others in meetings, this article is for you.</div>

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Visual Design and Usability Yellow Brick Road | UX Magazine - 0 views

uxmag.com/...nd-usability-yellow-brick-road UX IA web design case study redesign

shared by Newman Lanier on 16 Mar 12 - No Cached

users are not able to learn and trust its behavior and meaning.
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- Newman Lanier on 16 Mar 12
  
  This is key. Designers gain this trust by not violating the rules they create. Sometimes these rules - or Grammar, as I like to call it - are codified and rigid. Everyone knows them and the designers use them. But, other times, like creating the 'yellow brick road', the designer makes them up and offers it to the user.
  
  <div class="cArrow"> </div><div class="cContentInner">This is key. Designers gain this trust by not violating the rules they create. Sometimes these rules - or Grammar, as I like to call it - are codified and rigid. Everyone knows them and the designers use them. But, other times, like creating the 'yellow brick road', the designer makes them up and offers it to the user.</div>
  
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This allows the color to come to the foreground and dominate the composition with its strength rather than its abundance.
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Assign a behavior to type elements and be consistent.
- Newman Lanier on 16 Mar 12
  
  'Assign a behavior to type elements' - I'm not exactly clear on this. I understand about limiting number of fonts and text style. I assume behavior is something like - H1s do this. This font is for description. That font is for system messages. And, this font is for the buy process - yellow brick road / Critical path. Correct?
  
  <div class="cArrow"> </div><div class="cContentInner">'Assign a behavior to type elements' - I'm not exactly clear on this. I understand about limiting number of fonts and text style. I assume behavior is something like - H1s do this. This font is for description. That font is for system messages. And, this font is for the buy process - yellow brick road / Critical path. Correct?</div>
  
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Newman Lanier on 16 Mar 12

Yellow brick road' is like highlighting what we call the critical path with color. Check document for notes

<div class="cArrow"> </div><div class="cContentInner">Yellow brick road' is like highlighting what we call the critical path with color. Check document for notes</div>

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Don't believe the rumors: User Experience Design is alive and well - 0 views

www.elezea.com/...inition-user-experience-design user experience design

shared by Newman Lanier on 05 Apr 12 - No Cached

Design View / Andy Rutledge - Design Questions - 0 views

www.andyrutledge.com/design-questions.php web design design process clients questions

shared by Newman Lanier on 13 Sep 12 - Cached

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Satisfy the Cat, a.k.a. User-Centered Design - YouTube - 1 views

www.youtube.com/watch design web design

shared by Newman Lanier on 16 Apr 13 - No Cached

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Innovation Is About Arguing, Not Brainstorming. Here's How To Argue Productively | Co.D... - 0 views

www.fastcodesign.com/...dont-brainstorm-argue

shared by Newman Lanier on 23 Mar 12 - No Cached

Science shows that brainstorms can activate a neurological fear of rejection and that groups are not necessarily more creative than individuals. Brainstorming can actually be detrimental to good ideas.
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We need to work both collaboratively and individually
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We also need a healthy amount of heated discussion, even arguing.
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There is no hierarchy. It’s not debate because there are no opposing sides trying to “win.”
- Newman Lanier on 23 Mar 12
  
  Perhaps I'm not understanding the term 'argue'. Can't you 'win' an argument? Aren't there two sides, at least, to every argument? And, there is no hierarchy? Really? It seems there is always an order of dominance in an social structure. Boss / employee, Client / designer... there is always a power differential which must be accounted for. And, generally, it's up to the powerful to account for the weaker.
  
  <div class="cArrow"> </div><div class="cContentInner">Perhaps I'm not understanding the term 'argue'. Can't you 'win' an argument? Aren't there two sides, at least, to every argument? And, there is no hierarchy? Really? It seems there is always an order of dominance in an social structure. Boss / employee, Client / designer... there is always a power differential which must be accounted for. And, generally, it's up to the powerful to account for the weaker.</div>
  
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without fear.
- Newman Lanier on 23 Mar 12
  
  What your boss did that day was the equivalent of a dog humping another. He established dominance. He told you what to do. He humped you,man. He did establish the tone. Which is great and it appearantly worked. However, he didn't waive his doggy lipstick and make the power structure go away.
  
  <div class="cArrow"> </div><div class="cContentInner">What your boss did that day was the equivalent of a dog humping another. He established dominance. He told you what to do. He humped you,man. He did establish the tone. Which is great and it appearantly worked. However, he didn't waive his doggy lipstick and make the power structure go away.</div>
  
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And that “because” should be grounded in real people other than ourselves.
- Newman Lanier on 23 Mar 12
  
  "Yes, AND" vs "No, BECAUSE" ... sounds like this could get personal real quick. I think what you are saying about the grounded in 'real people other than ourselves' is that you want reasons based in facts and not opinions. However, does the ethnographic research yield facts or opinion? It seems that it could be simply doubling up the opinion - As in " Here is my opinion about these other opinions (about dancing chinese villagers)" However, I do thing we everyone agrees on the results of the user research, then you CAN argue about your conclusions based on those premises without getting personal. I do think that works. And, I have seen it work.
  
  <div class="cArrow"> </div><div class="cContentInner">"Yes, AND" vs "No, BECAUSE" ... sounds like this could get personal real quick. I think what you are saying about the grounded in 'real people other than ourselves' is that you want reasons based in facts and not opinions. However, does the ethnographic research yield facts or opinion? It seems that it could be simply doubling up the opinion - As in " Here is my opinion about these other opinions (about dancing chinese villagers)" However, I do thing we everyone agrees on the results of the user research, then you CAN argue about your conclusions based on those premises without getting personal. I do think that works. And, I have seen it work.</div>
  
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we each bring different ways of looking at the world and solving problems to the table.
- Newman Lanier on 23 Mar 12
  
  Respecting and cultivating diversity in groups is key to high performance. It seems a bit utopian. But, it's something I believe. did anyone roll their eyes when you brought up the idea of the text analysis tool? How long did it take? Did they really 'get it' or was it something other simply tolerated? Even for the most well adjusted and balance T shaped person, it can be difficult to go along with anothers specialty, I'd imagine.
  
  <div class="cArrow"> </div><div class="cContentInner">Respecting and cultivating diversity in groups is key to high performance. It seems a bit utopian. But, it's something I believe. did anyone roll their eyes when you brought up the idea of the text analysis tool? How long did it take? Did they really 'get it' or was it something other simply tolerated? Even for the most well adjusted and balance T shaped person, it can be difficult to go along with anothers specialty, I'd imagine.</div>
  
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a shared goal. We develop a statement of purpose at the outset of each project and post it on the door of our project room.
- Newman Lanier on 23 Mar 12
  
  Rules, playing field, 'ball down the field'... these are all sports / war analogies. I guess the idea is "Same team". But, who is the bad guy... the guy who doesn't see it the way you do. Or, doesn't listen to reason. I don't think simply 'having a common goal' is sufficent to keep from hurting each other in meetings. If budgets and jobs are on the line, it won't be that playful.
  
  <div class="cArrow"> </div><div class="cContentInner">Rules, playing field, 'ball down the field'... these are all sports / war analogies. I guess the idea is "Same team". But, who is the bad guy... the guy who doesn't see it the way you do. Or, doesn't listen to reason. I don't think simply 'having a common goal' is sufficent to keep from hurting each other in meetings. If budgets and jobs are on the line, it won't be that playful.</div>
  
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But we don’t brainstorm. We deliberate.
- Newman Lanier on 23 Mar 12
  
  I like that word, deliberate. It means intentionally. I suppose ' to deliberate' is to think intentionally, which is what I consider brainstorming to be. Granted brainstorming has a stigma - its light and permissive, unfocused and not serious, a waste of time. The points you bring up about 'Deliberative discourse' are helpful. It's like putting brainstorming through boot camp - to help brainstorming produce results, without hurting anyone or shutting anyone down. All in all a thought provoking post - thanks!
  
  <div class="cArrow"> </div><div class="cContentInner">I like that word, deliberate. It means intentionally. I suppose ' to deliberate' is to think intentionally, which is what I consider brainstorming to be. Granted brainstorming has a stigma - its light and permissive, unfocused and not serious, a waste of time. The points you bring up about 'Deliberative discourse' are helpful. It's like putting brainstorming through boot camp - to help brainstorming produce results, without hurting anyone or shutting anyone down. All in all a thought provoking post - thanks!</div>
  
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Newman Lanier on 23 Mar 12

More on Arguing and design meetings. Could Brainstorming be bad? counter-productive and fear inducing? ... hmmm.

<div class="cArrow"> </div><div class="cContentInner">More on Arguing and design meetings. Could Brainstorming be bad? counter-productive and fear inducing? ... hmmm.</div>

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LabLog - How did you get into UX - 0 views

answerlab.com/blog UX culture

shared by Newman Lanier on 04 Apr 12 - No Cached

At that point I had never heard of user research, but I started wondering why we didn’t talk to our map readers when we were designing new map specs. We spent hours debating the details that we all passionately cared about – for example, icon design or the extent of a map’s coverage – but if you asked, we wouldn’t have been sure if it mattered to anyone else but us.
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At that point I had never heard of user research, but I started wondering why we didn’t talk to our map readers when we were designing new map specs. We spent hours debating the details that we all passionately cared about – for example, icon design or the extent of a map’s coverage – but if you asked, we wouldn’t have been sure if it mattered to anyone else but us.
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Newman Lanier on 04 Apr 12

"How did you get into the field of user experience?" is a question we get all the time. While the AnswerLab team members all share a passion for improving the digital world, we each have a different tale of what led us here. We're sharing our stories in a new series of user experience expertise blog posts where the AnswerLab team reveals what feeds our curiosity and what led us to UX research.

<div class="cArrow"> </div><div class="cContentInner">"How did you get into the field of user experience?" is a question we get all the time. While the AnswerLab team members all share a passion for improving the digital world, we each have a different tale of what led us here. We're sharing our stories in a new series of user experience expertise blog posts where the AnswerLab team reveals what feeds our curiosity and what led us to UX research.</div>

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Newman Lanier on 04 Apr 12

The origin story of a UX superhero!

<div class="cArrow"> </div><div class="cContentInner">The origin story of a UX superhero!</div>

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Complete Beginner's Guide to Design Research | UX Booth - 1 views

www.uxbooth.com/...nners-guide-to-design-research research design

shared by Newman Lanier on 15 Jun 12 - No Cached

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User-Centered Design | Usability.gov - 0 views

www.usability.gov/...ucd usability

shared by Newman Lanier on 16 Apr 13 - No Cached

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User Experience and Experience Design - 0 views

www.interaction-design.org/...nce_and_experience_design.html

shared by Newman Lanier on 10 Apr 12 - No Cached

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Design Staff - Improve your startup's surveys and get even better data - 0 views

www.designstaff.org/...en-better-data-2012-04-04.html user-research surveys ux

shared by Newman Lanier on 10 Apr 12 - No Cached

Newman Lanier on 10 Apr 12

"Startups frequently use surveys as a cheap and easy way to get feedback from users. But the resulting data will only be as good as the survey itself. I often see products with surveys that have easy-to-fix mistakes like misleading questions, improper sampling, and skewed rating scales. That's a shame - these teams could be collecting better data and making better decisions if they just paid a bit more attention to survey design."

<div class="cArrow"> </div><div class="cContentInner">"Startups frequently use surveys as a cheap and easy way to get feedback from users. But the resulting data will only be as good as the survey itself. I often see products with surveys that have easy-to-fix mistakes like misleading questions, improper sampling, and skewed rating scales. That's a shame - these teams could be collecting better data and making better decisions if they just paid a bit more attention to survey design."</div>

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Newman Lanier on 10 Apr 12

You can screw up making a survey. Read this to avoid that.

<div class="cArrow"> </div><div class="cContentInner">You can screw up making a survey. Read this to avoid that.</div>

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Guess What?!? Task Design is Critically Important! - A hard-learned lesson » ... - 0 views

www.uie.com/...mportant-a-hard-learned-lesson task design ux usability user-research

shared by Newman Lanier on 02 May 12 - No Cached

Newman Lanier on 02 May 12

"Hey Spool, Mike and Steve, Nice post! Krug's Rocket Surgery book where I learned about developing good tasks. Basically, he says to test the participants interaction with the site not their ability to read. "buy a bookcase" tests the participants ability to read and, in this case search. That's not bad! It gets at the usability / mechanical functionality of a site. But, you don't need to go through the trouble to recruit users to collect this type of data. Anyone hanging around the hallway will do. However, if you want to dig down to the other parts of the experience (findable, desirable, Morville's honeycomb types), then a more authentic, believable, contextual task is important. By changing the directive command - "Find a bookcase" - to a more contextual based question - "How would you do that?" - you were able to get a different and possibly more insightful / actionable result. As a matter of fact, from now on, I'm using this format for all my user tests. Done and Done, Mr. Spool. @Mike - (A/B) test your (user) test? I smell recursion and an out of memory error. :) cheers! newman"

<div class="cArrow"> </div><div class="cContentInner">"Hey Spool, Mike and Steve, Nice post! Krug's Rocket Surgery book where I learned about developing good tasks. Basically, he says to test the participants interaction with the site not their ability to read. "buy a bookcase" tests the participants ability to read and, in this case search. That's not bad! It gets at the usability / mechanical functionality of a site. But, you don't need to go through the trouble to recruit users to collect this type of data. Anyone hanging around the hallway will do. However, if you want to dig down to the other parts of the experience (findable, desirable, Morville's honeycomb types), then a more authentic, believable, contextual task is important. By changing the directive command - "Find a bookcase" - to a more contextual based question - "How would you do that?" - you were able to get a different and possibly more insightful / actionable result. As a matter of fact, from now on, I'm using this format for all my user tests. Done and Done, Mr. Spool. @Mike - (A/B) test your (user) test? I smell recursion and an out of memory error. :) cheers! newman"</div>

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