Consumers need critical thinking to fend off banks' bad behaviour - 0 views
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Simon Knight on 21 Mar 18It's not just disadvantaged and vulnerable groups that struggle with financial decision-making. People who are highly educated in finance also make poor decisions - for instance, by focusing too much on growing their assets and ignoring risks. But studies show that when regulation is effective and the financial system can be trusted, even consumers with limited financial knowledge and information-processing capabilities have the potential to deal with complex financial decisions. For example, when considering mortgage protection insurance, applicants stand to benefit from knowing the actual risk of events like serious illness or injury that can affect their ability to meet monthly loan repayments.