Unified Communications

Cisco Unified Mobility: Enabling Single Number Reach for any Mobile Workspace

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The 3rd Generation Partnership Project (3GPP) is a collaboration between groups of telecommunications associations, to make a globally applicable third generation (3G) mobile phone system specification within the scope of the International Mobile Telecommunications-2000 project of the International Telecommunication Union (ITU).

Blog and informations related to Unified communications, IP contact centers, VOIP.

Android Open Source Project, grants free access to all developers. "Googlephone Killers" are, apparently, already on the way. But the purpose of this article is to examine the inner workings of the G1/Dream and answer the "revolution or re-use" question on that level.

"Office Communications Server 2007 R2, debuting just one year after the Microsoft unified communications launch, highlights the pace of innovation that is possible with software," said Stephen Elop, president of the Microsoft Business Division at Microsoft.

What's New in Office Communications Server 2007 R2

The Ascendent Voice Mobility Suite unifies communications across heterogeneous devices (desk phone, cell phone, WiFi, and PBX devices) and networks (Traditional TDM and new IP-based PBX)

The Cisco Unified Computing System is the new-generation data center platform. Support for both virtualized (blades...) and non-virtualized systems.

Mobile Web 2.0 from current situation to 4G

ITU coordinates the efforts of government and industry and private sector in the development of a global platform on which to build the next generation broadband multimedia mobile services, known as ´IMT-Advanced´.

Virtual Call Center CallFire - a Virtual Call Center solution! Our system allows you to run multiple campaigns at the same time, at different call volumes and with different sound prompts and transfer locations. Managing outbound campaigns for a multi-product call center has never been this easy.

AT&T Launches FMC Solution with Avaya one-X

Fixed-Mobile Convergence is a transition point in the telecommunications industry that will finally remove the distinctions between fixed and mobile networks, providing a superior experience to customers by creating seamless services using a combination of fixed broadband and local access wireless technologies to meet their needs in homes, offices, other buildings and on the go

This article describes the steps taken by Office Communicator to establish a Communicator call between an OC client sitting on a typical home network, connected to the Internet using a NAT router and another OC client placed on the company's internal network.

Fixed Mobile Convergence (FMC) Leads to Workforce Productivity and Customer Service Improvements

Comparision between two enterprise FMC startup vendors: Agito and DiVitas