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"There is strong, if not overwhelming evidence that behaviour patterns of students, educators, employees and professionals are moving towards the use of social tools for learning, working and teaching. Collaborating seamlessly face-to-face and at a distance, bringing the human element to virtual interactions, and personalized learning will prevail in 2014; each facilitated by technology. But it's not going to be about the technology, it will be about making connections by voice and/or visual, contributing to new knowledge, and learning with and from others-all mediated through social media. It will be the behaviours of students, lifelong learners and educators-their use of technology, specifically social media applications that will influence education in the upcoming year."

"Lack of civility in online forums within learning communities is manageable in small, closed online learning communities where an instructor is in control of a class of up to thirty, or even forty students. However, as classes expand, with MOOCs, and other types of learning communities growing, in combination with platforms that allow anonymity (such as Coursera) it will become an issue for educators [and their institutions] involved in online learning at some time or another. Peers within my network have shared their experiences as students and instructors within MOOCs that involve politically charged or contentious subject matters where discussion forums are fraught with offensive, even toxic comments and vitriol discussion.  It is for this reason that I write this post; to provoke thought and discussion in order for educators to be proactive and develop appropriate strategies."