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THE HOTEL INDUSTRY is one of the badly hit sectors across the world due to COVID-19 pandemic. Now, as expected, the recovery process is also slow in the segment. But there are some changes in hotels happened due to the pandemic. Experts say that these will be permanent in the future. Hilton has listed seven temporary adjustments which will become permanent and the impact of the pandemic on hotel stays in the future. These are the predictions in hotel experience from Hilton which travelers can expect in years to come. Hotel design The future of hotel public space design will embrace social distancing, enable contactless guest journeys, and deliver innovative new ways of blurring the lines between indoors and out.

AAHOA RELEASED ITS updated resource guide for member franchisees. The updates reflect the current business landscape and the long-term, mutually beneficial relationship between industry franchisors and franchisees. AAHOA's 12 Points of Fair Franchising is officially titled "An Educational Primer: A Best-Practice Approach to Designing, Developing, and Implementing Best-in-class, Mutually Beneficial Franchise Systems." The importance of franchise relations was highlighted last year when several hotel owners filed lawsuits against InterContinental Hotels Group regarding what they call the company's retaliatory actions against franchisees who complain. "Because of the changing business environment post-COVID-19 and the ever-evolving need to educate our members, it was time for AAHOA to revisit the 12 Points and review them carefully to ensure that they're relevant and reflective of industry changes and evolution," said Vinay Patel, AAHOA chairman. "AAHOA created the 12 Points of Fair Franchising Ad Hoc Committee, which was tasked with recommending revisions to the 12 Points of Fair Franchising. With the help, support, and input of the 12 Points of Fair Franchising Ad Hoc Committee and the AAHOA Board of Directors, we're releasing the updated 12 Points of Fair Franchising," he added.