Group items tagged

“We’re not busy … we’re productive,” he wrote. “And yes, there’s a difference.”

“Busy paints a picture of people who are either keeping themselves occupied or who don’t have the time to do other things,” Spurlock explained. “Productive describes an environment rich with goals, personal and professional achievements and wrapped in success, a place where you're actually creating something vs just doing something.”

“Personal productivity… is the most important one, as it centres around the time that I make to spend with my family, my friends and doing things that fulfil me as a living person,”

Financial productivity is an important one, as these are the projects that create consistent revenue

“Being busy has somehow become a badge of honor. The prevailing notion is that if you aren’t super busy, you aren’t important or hard working,”

busyness makes you less productive

“When we think of a super busy person, we think of a ringing phone, a flood of emails and a schedule that’s bursting at the seams with major projects and side-projects hitting simultaneously,” he wrote. “Such a situation inevitably leads to multi-tasking and interruptions, which are both deadly to productivity.”

As Socrates said: Beware the barrenness of a busy life.

switching what you’re doing mid-task increases the time it takes you to finish both tasks by 25%

people an average of 15 minutes to return to their important projects… every time they were interrupted by e-mails, phone calls, or other messages

“We’re so enamored with multitasking that we think we’re getting more done, even though our brains aren’t physically capable of this,”

most productive when we manage our schedules enough to ensure that we can focus effectively on the task at hand

people use busyiness to “hide from… laziness and fear of failure”

Warhol’s boxes are praised for subverting the distinction between mundane objects of everyday life and “art” in a museum.  As a result, we can enjoy and appreciate the things that make up our everyday life just as much as what we see in museums (and with far less effort).  Whereas the joys of traditional art typically require an initiation into an esoteric world of historical information and refined taste, Warhol’s “Pop Art” reveals the joys of what we all readily understand and appreciate.  As Danto put it, “Warhol’s intuition was that nothing an artist could do would give us more of what art sought than reality already gave us.”

Warhol’s work is also praised for posing a crucial philosophical question about art.  As Danto puts it: “Given two objects that look exactly alike, how is it possible for one of them to be a work of art and the other just an ordinary object?”  Answering this question requires realizing that there are no perceptual qualities that make something a work of art.  This in turn implies that anything, no matter how it looks, can be a work of art.

According to Danto, whether an object is a work of art depends on its relation to an “art world”:  “an atmosphere of artistic theory, a knowledge of the history of art” that exists at a particular time.

Appreciations of Warhol’s boxes typically emphasize their effects rather than their appearance.  These appreciations take two quite different forms.

it was Danto, not Warhol, who provided the intellectual/aesthetic excitement by formulating and developing a brilliant answer to the question.  To the extent that the philosophical question had artistic value in the context of the contemporary artworld,  Danto was more the artist than Warhol.

I agree that Warhol — along with many other artists from the 1950s on — opened up new ways of making art that traditional “high art” had excluded.  But new modes of artistic creation — commercial design techniques, performances, installations, conceptual art — do not guarantee a new kind or a higher quality of aesthetic experience. 

anything can be presented as a work of art.   But it does not follow that anything can produce a satisfying aesthetic experience.  The great works of the tradition do not circumscribe the sorts of things that can be art, but they are exemplars of what we expect a work of art to do to us.  (This is the sense in which, according to Kant, originally beautiful works of art are exemplary, yet without providing rules for further such works of art.)

Praise of Andy Warhol often emphasizes the new possibilities of artistic creation his work opened up.  That would make his work important in the history of art and for that reason alone of considerable interest.

as Jerrold Levinson and others have pointed out, a work can be an important artistic achievement without being an important aesthetic achievement.  This, I suggest, is how we should think about Warhol’s Brillo boxes.

Taste does not simply equal your taste buds. It draws on information from all our senses as well as context. As a result, food is susceptible to the same trickery as wine. Adding yellow food dye to vanilla pudding leads people to experience a lemony taste. Diners eating in the dark at a chic concept restaurant confuse veal for tuna. Branding, packaging, and price tags are equally important to enjoyment. Cheap fish is routinely passed off as its pricier cousins at seafood and sushi restaurants. 

Just like with wine and classical music, we often judge food based on very different criteria than what we claim. The result is that our perceptions are easily skewed in ways we don’t anticipate. 

What does it mean for wine that presentation so easily trumps the quality imbued by being grown on premium Napa land or years of fruitful aging? Is it comforting that the same phenomenon is found in food and classical music, or is it a strike against the authenticity of our enjoyment of them as well? How common must these manipulations be until we concede that the influence of the price tag of a bottle of wine or the visual appearance of a pianist is not a trick but actually part of the quality?

To answer these questions, we need to investigate the underlying mechanism that leads us to judge wine, food, and music by criteria other than what we claim to value. And that mechanism seems to be the quick, intuitive judgments our minds unconsciously make

this unknowability also makes it easy to be led astray when our intuition makes a mistake. We may often be able to count on the price tag or packaging of food and wine for accurate information about quality. But as we believe that we’re judging based on just the product, we fail to recognize when presentation manipulates our snap judgments.

Participants were just as effective when watching 6 second video clips and when comparing their ratings to ratings of teacher effectiveness as measured by actual student test performance. 

The power of intuitive first impressions has been demonstrated in a variety of other contexts. One experiment found that people predicted the outcome of political elections remarkably well based on silent 10 second video clips of debates - significantly outperforming political pundits and predictions made based on economic indicators.

In a real world case, a number of art experts successfully identified a 6th century Greek statue as a fraud. Although the statue had survived a 14 month investigation by a respected museum that included the probings of a geologist, they instantly recognized something was off. They just couldn’t explain how they knew.

Cases like this represent the canon behind the idea of the “adaptive unconscious,” a concept made famous by journalist Malcolm Gladwell in his book Blink. The basic idea is that we constantly, quickly, and unconsciously do the equivalent of judging a book by its cover. After all, a cover provides a lot of relevant information in a world in which we don’t have time to read every page.

Gladwell describes the adaptive unconscious as “a kind of giant computer that quickly and quietly processes a lot of the data we need in order to keep functioning as human beings.”

In a famous experiment, psychologist Nalini Ambady provided participants in an academic study with 30 second silent video clips of a college professor teaching a class and asked them to rate the effectiveness of the professor.

In follow up experiments, Chia-Jung Tsay found that those judging musicians’ auditions based on visual cues were not giving preference to attractive performers. Rather, they seemed to look for visual signs of relevant characteristics like passion, creativity, and uniqueness. Seeing signs of passion is valuable information. But in differentiating between elite performers, it gives an edge to someone who looks passionate over someone whose play is passionate

Outside of these more eccentric examples, it’s our reliance on quick judgments, and ignorance of their workings, that cause people to act on ugly, unconscious biases

It’s also why - from a business perspective - packaging and presentation is just as important as the good or service on offer. Why marketing is just as important as product. 

Gladwell ends Blink optimistically. By paying closer attention to our powers of rapid cognition, he argues, we can avoid its pitfalls and harness its powers. We can blindly audition musicians behind a screen, look at a piece of art devoid of other context, and pay particular attention to possible unconscious bias in our performance reports.

But Gladwell’s success in demonstrating how the many calculations our adaptive unconscious performs without our awareness undermines his hopeful message of consciously harnessing its power.

As a former world-class tennis player and coach of over 50 years, Braden is a perfect example of the ideas behind thin slicing. But if he can’t figure out what his unconscious is up to when he recognizes double faults, why should anyone else expect to be up to the task?

flawed judgment in fields like medicine and investing has more serious consequences. The fact that expertise is so tricky leads psychologist Daniel Kahneman to assert that most experts should seek the assistance of statistics and algorithms in making decisions.

In his book Thinking, Fast and Slow, he describes our two modes of thought: System 1, like the adaptive unconscious, is our “fast, instinctive, and emotional” intuition. System 2 is our “slower, more deliberative, and more logical” conscious thought. Kahneman believes that we often leave decisions up to System 1 and generally place far “too much confidence in human judgment” due to the pitfalls of our intuition described above.

Not every judgment will be made in a field that is stable and regular enough for an algorithm to help us make judgments or predictions. But in those cases, he notes, “Hundreds of studies have shown that wherever we have sufficient information to build a model, it will perform better than most people.”

Experts can avoid the pitfalls of intuition more easily than laypeople. But they need help too, especially as our collective confidence in expertise leads us to overconfidence in their judgments. 

This article has referred to the influence of price tags and context on products and experiences like wine and classical music concerts as tricks that skew our perception. But maybe we should consider them a real, actual part of the quality.

Losing ourselves in a universe of relativism, however, will lead us to miss out on anything new or unique. Take the example of the song “Hey Ya!” by Outkast. When the music industry heard it, they felt sure it would be a hit. When it premiered on the radio, however, listeners changed the channel. The song sounded too dissimilar from songs people liked, so they responded negatively. 

It took time for people to get familiar with the song and realize that they enjoyed it. Eventually “Hey Ya!” became the hit of the summer.

Many boorish people talking about the ethereal qualities of great wine probably can't even identify cork taint because their impressions are dominated by the price tag and the wine label. But the classic defense of wine - that you need to study it to appreciate it - is also vindicated. The open question - which is both editorial and empiric - is what it means for the industry that constant vigilance and substantial study is needed to dependably appreciate wine for the product quality alone. But the questions is relevant to the enjoyment of many other products and experiences that we enjoy in life.

Maybe the most important conclusion is to not only recognize the fallibility of our judgments and impressions, but to recognize when it matters, and when it doesn’t

It makes it hard to follow directions and instructions because they require holding multiple steps in mind. It can lead to losing important items and missing deadlines

We have a hard time prioritizing, and having a “good” memory involves paying attention to what is important. One study required children to remember specific words from a list. These were the “important” or priority words. Those with ADHD remembered the same number of words as those without the condition, but they were less likely to recall the important words.1

working memory is the ability to manipulate that information

People with ADHD sometimes interrupt others because they are afraid of forgetting what they want to say

Attention and memory are connected.

ADHD makes it hard to control one’s attention. Experts note that having problems with “source discrimination3" and “selective attention” lead to being “overwhelmed by unimportant stimuli.4"

In other words, we experience an information overload and do not know what to remember. It goes back to the test with the ADHD children who recalled the same number of words as their peers but not the “right” words.

On average, it was low, but when looked at individually, it showed that each ADHD child alternately processed problems quickly and slowly, though often as accurately as the other children.5

I’m not losing my son to this.”

are watching their children slide down an increasingly slippery path into an all-consuming digital life.

There

“There will be a period of epic withdrawal,”

that children’s brains, well through adolescence, are considered “plastic,” meaning they can adapt and shift to changing circumstances.

elling parents not to feel guilty about allowing more screen time, given the stark challenges of lockdowns. Now, she said, she’d have given different advice if she had known how long children would end up stuck at home.

I probably would have encouraged families to turn off Wi-Fi except during school hours so kids don’t feel tempted every moment, night and day,”

nine months of 2020, an increase of 82 percent over the year before.

In the United States, for instance, children spent, on average, 97

minutes a day on YouTube in March and April, up from 57 minutes in February, and nearly double the use a year prior

“The Covid Effect.”

What concerns researchers, at a minimum, is that the use of devices is a poor substitute for activities known to be central to health, social and physical development, including physical play and other interactions that help children learn how to confront challenging social situations.

Dr. Briasouli said. Some days, she said, she watches her son sit with three devices, alternating play among them.

These are the tools of their lives,” he said. “Everything they will do, they will do through one of these electronic devices, socialization included.”

“he laughs and has some social interaction with his buddies,”

said he believed that adults and children alike could, with disciplined time away from devices, learn to disconnect. But doing so has become complicated by the fact that the devices now are at once vessels for school, social life, gaming and other activities central to life.

Dr. Radesky said that the mingling of all of these functions not only gives children a chance to multitask, it also allows young people to “escape” from any uncomfortable moment they may face.

Instead, he hangs out online with his old frie

I’ve failed you as a father,”

Critical thinking also means knowing how to break down texts, and in turn, improve our ability to comprehend

In order to have a democracy and to prove scientific facts, we need critical thinking in the world. Theories must be backed up with knowledge. In order for a society to effectively function, its citizens need to establish opinions about what’s right and wrong (by using critical thinking!).

critical thinkers make the best choices

different cultures have a predominant fashion in which they use their language and they have differences which cannot be underestimated.

one of the most well known linguists in the world, argues that all languages are dialects of one language, which is the human language. He says that even though they appear very different, they are in fact very similar.

there is no doubt that language and culture are closely connected.

In Thai language there are twelve forms of the pronoun “you", which depend of factors such as status or level of intimacy.

We are encouraged to be direct and to speak our mind.

Asian cultures use an indirect style of communication. Words such as “perhaps" and “maybe" are used much more frequently than “yes", “no" or “for sure".

Personal and Contextual Styles

Two of the most frequently used words in our culture are “I" and “you".

American culture is not very formal, so it is appropriate to say “you" to your boss, to the President, to a stranger, to your spouse or to your child.

Direct and Indirect Styles

The style of language is focused on speaker and depends on someone’s status and identity.

Japanese pay a lot of attention to someone’s status and they use linguistic forms called honorifics, which are used according to the rank of the person who is speaking

Untranslatable Words

Many people don’t realize that there are plenty of words that cannot be translated from one language to another simply because they don’t exist in another language.

The word “shopping", which describes one of the most favorite activities of Americans, doesn’t exist in some other languages (such as for example in Russian) as a noun.

Another interesting example is the word “ilunga".

Republic of Congo and is considered to be the most untranslatable word in the world.

a person who is ready to forgive any transgression a first and a second time, but never for a third time.

Language Is Changing Along with the Culture

he and his were used generically in English language.

Since the United States and most of the English-speaking Western Europe are becoming less and less male-dominant cultures, the grammar rules have been changed and new gender agreement rules were created.

Fifty years ago nobody was suspecting that one day in the United States the words “mother" and “father" would become controversial and that some schools would agree to change them both to “parent".

If the breaths don't make a dent, try explaining what's happening to yourself. "I'm annoyed right now because ..." is a good sentence to finish. Articulating the issue changes your response from emotion to logic.

Make use of this step when another person is part of the reason you are upset. Try hard to see the situation from their reality and invent a subjective theory for why they did what they did.

Think beyond the annoyance, or annoying person, and focus on your own behavior. By thinking of how you can be a model for grace under pressure, you help yourself to become one.

If you've hit No. 10, it's time to talk about the frustration with someone you trust who is not involved in the situation. Start by telling them what you did in the previous steps and why they didn't fully work.

How important is the matter upsetting you? How does it stack up against the things in life that you know matter? What is important (loved ones are a good example) can be the antidote to what troubles you now -- as long as you can bring them to mind in this moment.

Whatever the annoyance, make a joke about it, even if it's a bad one. If you can find some grain of humor in the situation, smiling, laughing and even being silly can all defuse anger and annoyance. It's not psychologically possible to experience two emotions at once.

If you've made it this far up the steps and you are still really peeved, here's a good (if seemingly obvious) question to ask yourself: "Is there something I can do to make it better?" Even if the answer is a small step that may not seem that effective, just taking action gets you out into the frame of acting, not reacting.

In the future, it is possible that you will see this particular anger-causing situation differently. Look at past problems and see how they've been a catalyst for change or even a blessing in disguise. You may even look back at a difficult situation with fondness, humor or gratefulness (for having overcome it). It's worth keeping in mind that what seems bad now won't always be so.

Whatever it is that is getting your goat, it is temporary and manageable. You won't always feel this way. It's just a question of how long.

Beyond improvements to your general mood and happiness, taming your anger can have important benefits to your health. Constant stress and aggravation is linked to a range of issues including overeating, insomnia and depression, and angry outbursts increase the risk of heart attacks and strokes.

The complaint — filed last month with the Securities and Exchange Commission and the Department of Justice, as well as the FTC — says thousands of employees still had wide-ranging and poorly tracked internal access to core company software, a situation that for years had led to embarrassing hacks, including the commandeering of accounts held by such high-profile users as Elon Musk and former presidents Barack Obama and Donald Trump.

the whistleblower document alleges the company prioritized user growth over reducing spam, though unwanted content made the user experience worse. Executives stood to win individual bonuses of as much as $10 million tied to increases in daily users, the complaint asserts, and nothing explicitly for cutting spam.

Chief executive Parag Agrawal was “lying” when he tweeted in May that the company was “strongly incentivized to detect and remove as much spam as we possibly can,” the complaint alleges.

Zatko described his decision to go public as an extension of his previous work exposing flaws in specific pieces of software and broader systemic failings in cybersecurity. He was hired at Twitter by former CEO Jack Dorsey in late 2020 after a major hack of the company’s systems.

“I felt ethically bound. This is not a light step to take,” said Zatko, who was fired by Agrawal in January. He declined to discuss what happened at Twitter, except to stand by the formal complaint. Under SEC whistleblower rules, he is entitled to legal protection against retaliation, as well as potential monetary rewards.

The complaint from former head of security Peiter Zatko, a widely admired hacker known as “Mudge,” depicts Twitter as a chaotic and rudderless company beset by infighting, unable to properly protect its 238 million daily users including government agencies, heads of state and other influential public figures.

A person familiar with Zatko’s tenure said the company investigated Zatko’s security claims during his time there and concluded they were sensationalistic and without merit. Four people familiar with Twitter’s efforts to fight spam said the company deploys extensive manual and automated tools to both measure the extent of spam across the service and reduce it.

Overall, Zatko wrote in a February analysis for the company attached as an exhibit to the SEC complaint, “Twitter is grossly negligent in several areas of information security. If these problems are not corrected, regulators, media and users of the platform will be shocked when they inevitably learn about Twitter’s severe lack of security basics.”

Zatko’s complaint says strong security should have been much more important to Twitter, which holds vast amounts of sensitive personal data about users. Twitter has the email addresses and phone numbers of many public figures, as well as dissidents who communicate over the service at great personal risk.

This month, an ex-Twitter employee was convicted of using his position at the company to spy on Saudi dissidents and government critics, passing their information to a close aide of Crown Prince Mohammed bin Salman in exchange for cash and gifts.

Zatko’s complaint says he believed the Indian government had forced Twitter to put one of its agents on the payroll, with access to user data at a time of intense protests in the country. The complaint said supporting information for that claim has gone to the National Security Division of the Justice Department and the Senate Select Committee on Intelligence. Another person familiar with the matter agreed that the employee was probably an agent.

“Take a tech platform that collects massive amounts of user data, combine it with what appears to be an incredibly weak security infrastructure and infuse it with foreign state actors with an agenda, and you’ve got a recipe for disaster,” Charles E. Grassley (R-Iowa), the top Republican on the Senate Judiciary Committee,

Many government leaders and other trusted voices use Twitter to spread important messages quickly, so a hijacked account could drive panic or violence. In 2013, a captured Associated Press handle falsely tweeted about explosions at the White House, sending the Dow Jones industrial average briefly plunging more than 140 points.

After a teenager managed to hijack the verified accounts of Obama, then-candidate Joe Biden, Musk and others in 2020, Twitter’s chief executive at the time, Jack Dorsey, asked Zatko to join him, saying that he could help the world by fixing Twitter’s security and improving the public conversation, Zatko asserts in the complaint.

In 1998, Zatko had testified to Congress that the internet was so fragile that he and others could take it down with a half-hour of concentrated effort. He later served as the head of cyber grants at the Defense Advanced Research Projects Agency, the Pentagon innovation unit that had backed the internet’s invention.

But at Twitter Zatko encountered problems more widespread than he realized and leadership that didn’t act on his concerns, according to the complaint.

Twitter’s difficulties with weak security stretches back more than a decade before Zatko’s arrival at the company in November 2020. In a pair of 2009 incidents, hackers gained administrative control of the social network, allowing them to reset passwords and access user data. In the first, beginning around January of that year, hackers sent tweets from the accounts of high-profile users, including Fox News and Obama.

Several months later, a hacker was able to guess an employee’s administrative password after gaining access to similar passwords in their personal email account. That hacker was able to reset at least one user’s password and obtain private information about any Twitter user.

Twitter continued to suffer high-profile hacks and security violations, including in 2017, when a contract worker briefly took over Trump’s account, and in the 2020 hack, in which a Florida teen tricked Twitter employees and won access to verified accounts. Twitter then said it put additional safeguards in place.

This year, the Justice Department accused Twitter of asking users for their phone numbers in the name of increased security, then using the numbers for marketing. Twitter agreed to pay a $150 million fine for allegedly breaking the 2011 order, which barred the company from making misrepresentations about the security of personal data.

After Zatko joined the company, he found it had made little progress since the 2011 settlement, the complaint says. The complaint alleges that he was able to reduce the backlog of safety cases, including harassment and threats, from 1 million to 200,000, add staff and push to measure results.

But Zatko saw major gaps in what the company was doing to satisfy its obligations to the FTC, according to the complaint. In Zatko’s interpretation, according to the complaint, the 2011 order required Twitter to implement a Software Development Life Cycle program, a standard process for making sure new code is free of dangerous bugs. The complaint alleges that other employees had been telling the board and the FTC that they were making progress in rolling out that program to Twitter’s systems. But Zatko alleges that he discovered that it had been sent to only a tenth of the company’s projects, and even then treated as optional.

“If all of that is true, I don’t think there’s any doubt that there are order violations,” Vladeck, who is now a Georgetown Law professor, said in an interview. “It is possible that the kinds of problems that Twitter faced eleven years ago are still running through the company.”

The complaint also alleges that Zatko warned the board early in his tenure that overlapping outages in the company’s data centers could leave it unable to correctly restart its servers. That could have left the service down for months, or even have caused all of its data to be lost. That came close to happening in 2021, when an “impending catastrophic” crisis threatened the platform’s survival before engineers were able to save the day, the complaint says, without providing further details.

One current and one former employee recalled that incident, when failures at two Twitter data centers drove concerns that the service could have collapsed for an extended period. “I wondered if the company would exist in a few days,” one of them said.

The current and former employees also agreed with the complaint’s assertion that past reports to various privacy regulators were “misleading at best.”

The four people familiar with Twitter’s spam and bot efforts said the engineering and integrity teams run software that samples thousands of tweets per day, and 100 accounts are sampled manually.

As the head of security, Zatko says he also was in charge of a division that investigated users’ complaints about accounts, which meant that he oversaw the removal of some bots, according to the complaint. Spam bots — computer programs that tweet automatically — have long vexed Twitter. Unlike its social media counterparts, Twitter allows users to program bots to be used on its service: For example, the Twitter account @big_ben_clock is programmed to tweet “Bong Bong Bong” every hour in time with Big Ben in London. Twitter also allows people to create accounts without using their real identities, making it harder for the company to distinguish between authentic, duplicate and automated accounts.

In the complaint, Zatko alleges he could not get a straight answer when he sought what he viewed as an important data point: the prevalence of spam and bots across all of Twitter, not just among monetizable users.

Zatko cites a “sensitive source” who said Twitter was afraid to determine that number because it “would harm the image and valuation of the company.” He says the company’s tools for detecting spam are far less robust than implied in various statements.

“Agrawal’s Tweets and Twitter’s previous blog posts misleadingly imply that Twitter employs proactive, sophisticated systems to measure and block spam bots,” the complaint says. “The reality: mostly outdated, unmonitored, simple scripts plus overworked, inefficient, understaffed, and reactive human teams.”

For example, they said the company implied that it had destroyed all data on users who asked, but the material had spread so widely inside Twitter’s networks, it was impossible to know for sure

Some employees charged with executing the fight agreed that they had been short of staff. One said top executives showed “apathy” toward the issue.

Zatko’s complaint likewise depicts leadership dysfunction, starting with the CEO. Dorsey was largely absent during the pandemic, which made it hard for Zatko to get rulings on who should be in charge of what in areas of overlap and easier for rival executives to avoid collaborating, three current and former employees said.

For example, Zatko would encounter disinformation as part of his mandate to handle complaints, according to the complaint. To that end, he commissioned an outside report that found one of the disinformation teams had unfilled positions, yawning language deficiencies, and a lack of technical tools or the engineers to craft them. The authors said Twitter had no effective means of dealing with consistent spreaders of falsehoods.

Dorsey made little effort to integrate Zatko at the company, according to the three employees as well as two others familiar with the process who spoke on the condition of anonymity to describe sensitive dynamics. In 12 months, Zatko could manage only six one-on-one calls, all less than 30 minutes, with his direct boss Dorsey, who also served as CEO of payments company Square, now known as Block, according to the complaint. Zatko allegedly did almost all of the talking, and Dorsey said perhaps 50 words in the entire year to him. “A couple dozen text messages” rounded out their electronic communication, the complaint alleges.

Faced with such inertia, Zatko asserts that he was unable to solve some of the most serious issues, according to the complaint.

Some 30 percent of company laptops blocked automatic software updates carrying security fixes, and thousands of laptops had complete copies of Twitter’s source code, making them a rich target for hackers, it alleges.

A successful hacker takeover of one of those machines would have been able to sabotage the product with relative ease, because the engineers pushed out changes without being forced to test them first in a simulated environment, current and former employees said.

“It’s near-incredible that for something of that scale there would not be a development test environment separate from production and there would not be a more controlled source-code management process,” said Tony Sager, former chief operating officer at the cyberdefense wing of the National Security Agency, the Information Assurance divisio

Sager is currently senior vice president at the nonprofit Center for Internet Security, where he leads a consensus effort to establish best security practices.

Zatko stopped the material from being presented at the Dec. 9, 2021 meeting, the complaint said. But over his continued objections, Agrawal let it go to the board’s smaller Risk Committee a week later.

“A best practice is that you should only be authorized to see and access what you need to do your job, and nothing else,” said former U.S. chief information security officer Gregory Touhill. “If half the company has access to and can make configuration changes to the production environment, that exposes the company and its customers to significant risk.”

The complaint says Dorsey never encouraged anyone to mislead the board about the shortcomings, but that others deliberately left out bad news.

When Dorsey left in November 2021, a difficult situation worsened under Agrawal, who had been responsible for security decisions as chief technology officer before Zatko’s hiring, the complaint says.

An unnamed executive had prepared a presentation for the new CEO’s first full board meeting, according to the complaint. Zatko’s complaint calls the presentation deeply misleading.

The presentation showed that 92 percent of employee computers had security software installed — without mentioning that those installations determined that a third of the machines were insecure, according to the complaint.

Another graphic implied a downward trend in the number of people with overly broad access, based on the small subset of people who had access to the highest administrative powers, known internally as “God mode.” That number was in the hundreds. But the number of people with broad access to core systems, which Zatko had called out as a big problem after joining, had actually grown slightly and remained in the thousands.

The presentation included only a subset of serious intrusions or other security incidents, from a total Zatko estimated as one per week, and it said that the uncontrolled internal access to core systems was responsible for just 7 percent of incidents, when Zatko calculated the real proportion as 60 percent.

The complaint says that about half of Twitter’s roughly 7,000 full-time employees had wide access to the company’s internal software and that access was not closely monitored, giving them the ability to tap into sensitive data and alter how the service worked. Three current and former employees agreed that these were issues.

Agrawal didn’t respond to requests for comment. In an email to employees after publication of this article, obtained by The Post, he said that privacy and security continues to be a top priority for the company, and he added that the narrative is “riddled with inconsistences” and “presented without important context.”

On Jan. 4, Zatko reported internally that the Risk Committee meeting might have been fraudulent, which triggered an Audit Committee investigation.

Agarwal fired him two weeks later. But Zatko complied with the company’s request to spell out his concerns in writing, even without access to his work email and documents, according to the complaint.

Since Zatko’s departure, Twitter has plunged further into chaos with Musk’s takeover, which the two parties agreed to in May. The stock price has fallen, many employees have quit, and Agrawal has dismissed executives and frozen big projects.

Zatko said he hoped that by bringing new scrutiny and accountability, he could improve the company from the outside.

“I still believe that this is a tremendous platform, and there is huge value and huge risk, and I hope that looking back at this, the world will be a better place, in part because of this.”

Given that our online tools and platforms are built in a way to make our browsing experience as frictionless as possible, is it any surprise that so much of our personal information is disclosed without our ever realizing it?

on many important issues, civilization only destroys itself by extending the number of important operations that we can perform without thinking about them. On many issues, we want more thinking, not less.

Instead of having the designer think through all the moral and political implications of technology use before it reaches users — an impossible task — we must find a way to get users to do some of that thinking themselves.

most designers, following Wilde, think of technologies as nothing more than mechanical slaves that must maximize efficiency. But some are realizing that technologies don’t have to be just trivial problem-solvers: they can also be subversive troublemakers, making us question our habits and received ideas.

Recently, designers in Germany built devices — “transformational products,” they call them — that engage users in “conversations without words.” My favorite is a caterpillar-shaped extension cord. If any of the devices plugged into it are left in standby mode, the “caterpillar” starts twisting as if it were in pain. Does it do what normal extension cords do? Yes. But it also awakens users to the fact that the cord is simply the endpoint of a complex socio-technical system with its own politics and ethics. Before, designers have tried to conceal that system. In the future, designers will be obliged to make it visible.

Will such extra seconds of thought — nay, contemplation — slow down civilization? They well might. But who said that stopping to catch a breath on our way to the abyss is not a sensible strategy?

Complaining about political correctness is patriotically correct. The patriotically correct must use the non-word “illegals,” or “illegal immigrant” or “illegal alien” to describe foreigners who broke our immigration laws. Dissenters support “open borders” or “shamnesty” for 30 million illegal alien invaders. The punishment is deportation because “we’re a nation of laws” and they didn’t “get in line,” even though no such line actually exists. Just remember that they are never anti-immigration, only anti-illegal immigration, even when they want to cut legal immigration.

Black Lives Matter is racist because it implies that black lives are more important than other lives, but Blue Lives Matter doesn’t imply that cops’ lives are more important than the rest of ours. Banning Islam or Muslim immigration is a necessary security measure, but homosexuals should not be allowed to get married because it infringes on religious liberty. Transgender people could access women’s restrooms for perverted purposes, but Donald Trump walking in on nude underage girls in dressing rooms before a beauty pageant is just “media bias.”

Terrorism is an “existential threat,” even though the chance of being killed in a terrorist attack is about 1 in 3.2 million a year. Saying the words “radical Islam” when describing terrorism is an important incantation necessary to defeat that threat. When Chobani yogurt founder Hamdi Ulukaya decides to employ refugees in his factories, it’s because of his ties to “globalist corporate figures.” Waving a Mexican flag on U.S. soil means you hate America, but waving a Confederate flag just means you’re proud of your heritage.

Blaming the liberal or mainstream media and “media bias” is the patriotically correct version of blaming the corporations or capitalism. The patriotically correct notion that they “would rather be governed by the first 2,000 people in the Boston telephone directory than by the 2,000 people on the faculty of Harvard University” because the former have “common sense” and the “intellectual elites” don’t know anything, despite all the evidence to the contrary, can be sustained only in a total bubble.

Poor white Americans are the victims of economic dislocation and globalization beyond their control, while poor blacks and Hispanics are poor because of their failed cultures. The patriotically correct are triggered when they hear strangers speaking in a language other than English. Does that remind you of the PC duty to publicly shame those who use unacceptable language to describe race, gender or whatever other identity is the victim du jour?

The patriotically correct rightly ridicule PC “safe spaces” but promptly retreat to Breitbart or talk radio, where they can have mutually reinforcing homogeneous temper tantrums while complaining about the lack of intellectual diversity on the left.

There is no such thing as too much national security, but it’s liberals who want to coddle Americans with a “nanny state.”

Those who disagree with the patriotically correct are animated by anti-Americanism, are post-American, or deserve any other of a long list of clunky and vague labels that signal virtue to other members of the patriotic in-group.

Every group has implicit rules against certain opinions, actions and language as well as enforcement mechanisms — and the patriotically correct are no exception. But they are different because they are near-uniformly unaware of how they are hewing to a code of speech and conduct similar to the PC lefties they claim to oppose.

The modern form of political correctness on college campuses and the media is social tyranny with manners, while patriotic correctness is tyranny without the manners, and its adherents do not hesitate to use the law to advance their goals.

One common strategy for thinking about this is to suggest that what we used to call the whole universe is just a small part of everything there is, and that we live in a kind of bubble universe, a small region of something much larger

Newton realized there had to be some force holding the moon in its orbit around the earth, to keep it from wandering off, and he knew also there was a force that was pulling the apple down to the earth. And so what suddenly struck him was that those could be one and the same thing, the same force

That was a physical discovery, a physical discovery of momentous importance, as important as anything you could ever imagine because it knit together the terrestrial realm and the celestial realm into one common physical picture. It was also a philosophical discovery in the sense that philosophy is interested in the fundamental natures of things.

The problem is that quantum mechanics was developed as a mathematical tool. Physicists understood how to use it as a tool for making predictions, but without an agreement or understanding about what it was telling us about the physical world. And that's very clear when you look at any of the foundational discussions. This is what Einstein was upset about; this is what Schrodinger was upset about. Quantum mechanics was merely a calculational technique that was not well understood as a physical theory. Bohr and Heisenberg tried to argue that asking for a clear physical theory was something you shouldn't do anymore. That it was something outmoded. And they were wrong, Bohr and Heisenberg were wrong about that. But the effect of it was to shut down perfectly legitimate physics questions within the physics community for about half a century. And now we're coming out of that

The basic philosophical question, going back to Plato, is "What is x?" What is virtue? What is justice? What is matter? What is time? You can ask that about dark energy - what is it? And it's a perfectly good question.

right now there are just way too many freely adjustable parameters in physics. Everybody agrees about that. There seem to be many things we call constants of nature that you could imagine setting at different values, and most physicists think there shouldn't be that many, that many of them are related to one another. Physicists think that at the end of the day there should be one complete equation to describe all physics, because any two physical systems interact and physics has to tell them what to do. And physicists generally like to have only a few constants, or parameters of nature. This is what Einstein meant when he famously said he wanted to understand what kind of choices God had --using his metaphor-- how free his choices were in creating the universe, which is just asking how many freely adjustable parameters there are. Physicists tend to prefer theories that reduce that number

You have others saying that time is just an illusion, that there isn't really a direction of time, and so forth. I myself think that all of the reasons that lead people to say things like that have very little merit, and that people have just been misled, largely by mistaking the mathematics they use to describe reality for reality itself. If you think that mathematical objects are not in time, and mathematical objects don't change -- which is perfectly true -- and then you're always using mathematical objects to describe the world, you could easily fall into the idea that the world itself doesn't change, because your representations of it don't.

physicists for almost a hundred years have been dissuaded from trying to think about fundamental questions. I think most physicists would quite rightly say "I don't have the tools to answer a question like 'what is time?' - I have the tools to solve a differential equation." The asking of fundamental physical questions is just not part of the training of a physicist anymore.

The question remains as to how often, after life evolves, you'll have intelligent life capable of making technology. What people haven't seemed to notice is that on earth, of all the billions of species that have evolved, only one has developed intelligence to the level of producing technology. Which means that kind of intelligence is really not very useful. It's not actually, in the general case, of much evolutionary value. We tend to think, because we love to think of ourselves, human beings, as the top of the evolutionary ladder, that the intelligence we have, that makes us human beings, is the thing that all of evolution is striving toward. But what we know is that that's not true. Obviously it doesn't matter that much if you're a beetle, that you be really smart. If it were, evolution would have produced much more intelligent beetles. We have no empirical data to suggest that there's a high probability that evolution on another planet would lead to technological intelligence.

Even before the evolution of a central brain, nervous systems took advantage of a simple computing trick: competition.

It coordinates something called overt attention – aiming the satellite dishes of the eyes, ears, and nose toward anything important.

Selective enhancement therefore probably evolved sometime between hydras and arthropods—between about 700 and 600 million years ago, close to the beginning of complex, multicellular life

The next evolutionary advance was a centralized controller for attention that could coordinate among all senses. In many animals, that central controller is a brain area called the tectum

At any moment only a few neurons win that intense competition, their signals rising up above the noise and impacting the animal’s behavior. This process is called selective signal enhancement, and without it, a nervous system can do almost nothing.

With the evolution of reptiles around 350 to 300 million years ago, a new brain structure began to emerge – the wulst. Birds inherited a wulst from their reptile ancestors. Mammals did too, but our version is usually called the cerebral cortex and has expanded enormously

According to fossil and genetic evidence, vertebrates evolved around 520 million years ago. The tectum and the central control of attention probably evolved around then, during the so-called Cambrian Explosion when vertebrates were tiny wriggling creatures competing with a vast range of invertebrates in the sea.

The tectum is a beautiful piece of engineering. To control the head and the eyes efficiently, it constructs something called an internal model, a feature well known to engineers. An internal model is a simulation that keeps track of whatever is being controlled and allows for predictions and planning.

The tectum’s internal model is a set of information encoded in the complex pattern of activity of the neurons. That information simulates the current state of the eyes, head, and other major body parts, making predictions about how these body parts will move next and about the consequences of their movement

In fish and amphibians, the tectum is the pinnacle of sophistication and the largest part of the brain. A frog has a pretty good simulation of itself.

All vertebrates—fish, reptiles, birds, and mammals—have a tectum. Even lampreys have one, and they appeared so early in evolution that they don’t even have a lower jaw. But as far as anyone knows, the tectum is absent from all invertebrates

The cortex also takes in sensory signals and coordinates movement, but it has a more flexible repertoire. Depending on context, you might look toward, look away, make a sound, do a dance, or simply store the sensory event in memory in case the information is useful for the future.

The most important difference between the cortex and the tectum may be the kind of attention they control. The tectum is the master of overt attention—pointing the sensory apparatus toward anything important. The cortex ups the ante with something called covert attention. You don’t need to look directly at something to covertly attend to it. Even if you’ve turned your back on an object, your cortex can still focus its processing resources on it

The cortex needs to control that virtual movement, and therefore like any efficient controller it needs an internal model. Unlike the tectum, which models concrete objects like the eyes and the head, the cortex must model something much more abstract. According to the AST, it does so by constructing an attention schema—a constantly updated set of information that describes what covert attention is doing moment-by-moment and what its consequences are

Covert attention isn’t intangible. It has a physical basis, but that physical basis lies in the microscopic details of neurons, synapses, and signals. The brain has no need to know those details. The attention schema is therefore strategically vague. It depicts covert attention in a physically incoherent way, as a non-physical essence

this, according to the theory, is the origin of consciousness. We say we have consciousness because deep in the brain, something quite primitive is computing that semi-magical self-description.

I’m reminded of Teddy Roosevelt’s famous quote, “Do what you can with what you have where you are.” Evolution is the master of that kind of opportunism. Fins become feet. Gill arches become jaws. And self-models become models of others. In the AST, the attention schema first evolved as a model of one’s own covert attention. But once the basic mechanism was in place, according to the theory, it was further adapted to model the attentional states of others, to allow for social prediction. Not only could the brain attribute consciousness to itself, it began to attribute consciousness to others.

In the AST’s evolutionary story, social cognition begins to ramp up shortly after the reptilian wulst evolved. Crocodiles may not be the most socially complex creatures on earth, but they live in large communities, care for their young, and can make loyal if somewhat dangerous pets.

If AST is correct, 300 million years of reptilian, avian, and mammalian evolution have allowed the self-model and the social model to evolve in tandem, each influencing the other. We understand other people by projecting ourselves onto them. But we also understand ourselves by considering the way other people might see us.

t the cortical networks in the human brain that allow us to attribute consciousness to others overlap extensively with the networks that construct our own sense of consciousness.

Language is perhaps the most recent big leap in the evolution of consciousness. Nobody knows when human language first evolved. Certainly we had it by 70 thousand years ago when people began to disperse around the world, since all dispersed groups have a sophisticated language. The relationship between language and consciousness is often debated, but we can be sure of at least this much: once we developed language, we could talk about consciousness and compare notes

Maybe partly because of language and culture, humans have a hair-trigger tendency to attribute consciousness to everything around us. We attribute consciousness to characters in a story, puppets and dolls, storms, rivers, empty spaces, ghosts and gods. Justin Barrett called it the Hyperactive Agency Detection Device, or HADD

the HADD goes way beyond detecting predators. It’s a consequence of our hyper-social nature. Evolution turned up the amplitude on our tendency to model others and now we’re supremely attuned to each other’s mind states. It gives us our adaptive edge. The inevitable side effect is the detection of false positives, or ghosts.

Some experts displayed a top-down style of reasoning: politics as a deductive art. They started with a big-idea premise about human nature, society, or economics and applied it to the specifics of the case. They tended to reach more confident conclusions about the future. And the positions they reached were easier to classify ideologically: that is the Keynesian prediction and that is the free-market fundamentalist prediction and that is the worst-case environmentalist prediction and that is the best case technology-driven growth prediction etc. Other experts displayed a bottom-up style of reasoning: politics as a much messier inductive art. They reached less confident conclusions and they are more likely to draw on a seemingly contradictory mix of ideas in reaching those conclusions (sometimes from the left, sometimes from the right). We called the big-idea experts “hedgehogs” (they know one big thing) and the more eclectic experts “foxes” (they know many, not so big things).

The most consistent predictor of consistently more accurate forecasts was “style of reasoning”: experts with the more eclectic, self-critical, and modest cognitive styles tended to outperform the big-idea people (foxes tended to outperform hedgehogs).

Lehrer: Can non-experts do anything to encourage a more effective punditocracy?

Tetlock: Yes, non-experts can encourage more accountability in the punditocracy. Pundits are remarkably skillful at appearing to go out on a limb in their claims about the future, without actually going out on one. For instance, they often “predict” continued instability and turmoil in the Middle East (predicting the present) but they virtually never get around to telling you exactly what would have to happen to disconfirm their expectations. They are essentially impossible to pin down. If pundits felt that their public credibility hinged on participating in level playing field forecasting exercises in which they must pit their wits against an extremely difficult-to-predict world, I suspect they would be learn, quite quickly, to be more flexible and foxlike in their policy pronouncements.

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The moment felt no less meaningful to me. For the very first time, I was standing up to the unjust actions of my government.

This is one of the most important reasons to keep a diary: it can make you more aware of your own progress, thus becoming a wellspring of joy in your workday.

We can’t, however, simply will ourselves into better habits. Since willpower is a limited resource, whenever we’ve overexerted our self-discipline in one domain, a concept known as “ego depletion” kicks in and renders us mindless automata in another

the key to changing a habit is to invest heavily in the early stages of habit-formation so that the behavior becomes automated and we later default into it rather than exhausting our willpower wrestling with it. Young also cautions that it’s a self-defeating strategy to try changing several habits at once. Rather, he advises, spend one month on each habit alone before moving on to the next

a diary boosts your creativity

the primary benefit of a diary as a purely pragmatic record of your workday productivity and progress — while most dedicated diarists would counter that the core benefits are spiritual and psychoemotional — it does offer some valuable insight into the psychology of how journaling elevates our experience of everyday life:

what you do every day is best seen as an iceberg, with a small fraction of conscious decision sitting atop a much larger foundation of habits and behaviors.

the authors point to a pattern that reveals the single most important motivator: palpable progress on meaningful work: On the days when these professionals saw themselves moving forward on something they cared about — even if the progress was a seemingly incremental “small win” — they were more likely to be happy and deeply engaged in their work. And, being happier and more deeply engaged, they were more likely to come up with new ideas and solve problems creatively.

Although the act of reflecting and writing, in itself, can be beneficial, you’ll multiply the power of your diary if you review it regularly — if you listen to what your life has been telling you. Periodically, maybe once a month, set aside time to get comfortable and read back through your entries. And, on New Year’s Day, make an annual ritual of reading through the previous year.

This, they suggest, can yield profound insights into the inner workings of your own mind — especially if you look for specific clues and patterns, trying to identify the richest sources of meaning in your work and the types of projects that truly make your heart sing. Once you understand what motivates you most powerfully, you’ll be able to prioritize this type of work in going forward. Just as important, however, is cultivating a gratitude practice and acknowledging your own accomplishments in the diary:

Fields argues that if we move along the Uncertainty Curve either too fast or too slowly, we risk either robbing the project of its creative potential and ending up in mediocrity. Instead, becoming mindful of the psychology of that process allows us to pace ourselves better and master that vital osmosis between freedom and constraint.

Schwalbe reminds us of the “impact bias” — our tendency to greatly overestimate the intensity and extent of our emotional reactions, which causes us to expect failures to be more painful than they actually are and thus to fear them more than we should.

When we think about taking a risk, we rarely consider how good we will be at reframing a disappointing outcome. In short, we underestimate our resilience.

The second reason is focalism. When we contemplate failure from afar, according to Gilbert and Wilson, we tend to overemphasize the focal event (i.e., failure) and overlook all the other episodic details of daily life that help us move on and feel better. The threat of failure is so vivid that it consumes our attention

don’t let yourself forget that the good life, the meaningful life, the truly fulfilling life, is the life of presence, not of productivity.

What could be more "traditional" than this list?

fact, what is nontraditional is the suppression of sexual diversity, not its expression. Following the Russian Revolution, the regime under Lenin formally legalized homosexual acts (along with divorce and abortion), but Stalin criminalized them in 1933.

The reality is that, as everywhere, sexual diversity in Russia is entirely traditional and entirely natural.

Which of these legal regimes is "traditional" and which is "nontraditional"? Is Stalin more traditional than Lenin?

Of course, contemporary labels -- "gay," "lesbian," "bisexual," "transgender" -- are culturally specific and of relatively late vintage. But the existence of same-sex relationships goes back as far as Russian history itself.

Vitaly Milonov, the most vocal of the anti-gay bill's sponsors, had homosexuality in mind when he introduced the bill.

a literal reading of the bill's actual language, coupled with even a passing glance at Russian history, does not agree.

it's unlikely that a Russian jurist will really read the law so cleverly

important reminder that although homosexuality goes by different names in different places and at different times, it is a traditional part of every culture that the human race has ever created.

The good news is that timing is relatively controllable, especially in the long run.

If you’re just starting out in your career, it won’t be easy to find a job that gives you a flexible schedule. The best approach is a strategy of moving toward more flexibility over the course of your life.

There isn’t one formula for finding schedule flexibility. Just make sure all of your important decisions are consistent with an end game of a more flexible schedule. Otherwise you are shutting yourself off from the most accessible lever for happiness — timing.

if you knew that pasta is far lower on the glycemic index than a white potato, you would make a far healthier choice that requires no willpower at all. All it took was knowledge.

The most important thing to know about staying fit is this: If it takes willpower, you’re doing it wrong. Anything that requires willpower is unsustainable in the long run.

studies show that using willpower in one area diminishes how much willpower you have in reserve for other areas. You need to get willpower out of the system

My observation is that you can usually replace willpower with knowledge.

the trick for avoiding unhealthy foods is to make sure you always have access to healthy options that you enjoy eating. Your knowledge of this trick, assuming you use it, makes willpower far less necessary.

don’t give up too much income potential just to get a flexible schedule. There’s no point in having a flexible schedule if you can’t afford to do anything.

the fittest people have systems, not goals, unless they are training for something specific. A sensible system is to continuously learn more about the science of diet and the methods for making healthy food taste great. With that system, weight management will feel automatic. Goals aren’t needed.

Did you know that sleepiness causes you to feel hungry?

Did you know that eating peanuts is a great way to suppress appetite?

Did you know that eating mostly protein instead of simple carbs for lunch will help you avoid the afternoon energy slump?

Cheese adds calories, but the fat content will help suppress your appetite, so you probably come out ahead. If you didn’t already know that, you might end up using willpower to avoid cheese at dinner and willpower again later that night to resist snacking. A little knowledge replaces a lot of willpower.

Did you know that exercise has only a small impact on your weight?

after I started noticing how drained and useless I felt after eating simple carbs, french fries became easy to resist.

I also learned that I can remove problem foods from my diet if I target them for extinction one at a time. It was easy to stop eating three large Snickers every day (which I was doing) when I realized I could eat anything else I wanted whenever I wanted

If you’re on a diet, you’re probably trying to avoid certain types of food, but you’re also trying to limit your portions. Instead of waging war on two fronts, try allowing yourself to eat as much as you want of anything that is healthy.

healthier food is almost self-regulating in the sense that you don’t have an insatiable desire to keep eating it the way you might with junk food. With healthy food, you tend to stop when you feel full

One of the biggest obstacles to healthy eating is the impression that healthy food generally tastes like cardboard. So consider making it a lifelong system to learn how to season and prepare healthy foods

Did you know that eating simple carbs can make you hungrier?

’m limiting my portion size. You only need to do that if you are eating the wrong foods. Eating half of your cake still keeps you addicted to cake. And portion control takes a lot of willpower. You’ll find that healthy food satisfies you sooner, so you don’t crave large portions.

No one can exercise enough to overcome a bad diet. Diet is the right button to push for losing weight, so long as you are active. People who eat right and stay active usually have no problems with weight.

I’m about to share with you the simplest and potentially most effective exercise plan in the world. Here it is: Be active every day.

When you’re active, and you don’t overdo it, you’ll find yourself in a good mood afterward. That reward becomes addictive over time.

After a few months of being moderately active every day, you’ll discover that it is harder to sit and do nothing than it is to get up and do something. That’s the frame of mind you want. You want exercise to become a habit with a reward so it evolves into a useful addiction

the intensity of your workout has a surprisingly small impact on your weight unless you’re running half-marathons every week. If your diet is right, moderate exercise is all you need.

When your body is feeling good, and you have some flexibility in your schedule, you’ll find that the petty annoyances that plague your life become nothing but background noise. And that’s a great launch pad for happiness.

As you find yourself getting healthier and happier, the people in your life will view you differently too. Healthy-looking people generally earn more money, get more offers and enjoy a better social life. All of that will help your happiness.

Keep in mind that happiness is a directional phenomenon. We feel happy when things are moving in the right direction no matter where we are at the moment.

that memory is not a video recorder [but that] it’s a constructive activity that is in many ways accurate but prone to interesting errors and distortions. It’s the constructive side of memory that is most relevant to historians.

Is it the case then that our memories constantly change every time we access them?

That certainly can happen depending on how you recount a memory. What you emphasize. What you exaggerate. What you don’t talk about. All of those things will shape and sculpt the memory for future use. Certainly the potential is there.

Research on memory shows that the more distant in time the event, the more prone to inaccuracy the memory. There are several experiments when subjects recorded impressions of an event soon afterward, then a year later and then a few years later, and the memory changed.Yes. It’s not that the information is lost but, as the memory weakens, you become more prone to incorporating other kinds of information or mixing up elements of other events. This has been seen, for example, in the study of flashbulb memories. Where were you when Kennedy was shot? Where were you when you heard about 9/11?

Isn’t there a tendency to add details or information that may make the story more convincing or interesting later?Yes. That’s more a social function of memory. It may be that you draw on your general knowledge and probable information from your memory in a social context where there may be social demands that lead you distort the memory.

What are the different memory systems?

What is the difference between working memory and permanent memory?Working memory is really a temporary memory buffer where you hold onto information, manipulate information, use it, and it’s partly a gateway to long-term memory and also a buffer that you use when you’re retrieving information from long-term memory and that information temporarily resides in working memory, so to speak.

Your discussion of the testimony of White House Counsel John Dean about Watergate is illuminating. There was a perception that Dean had a photographic memory and he testified in rich detail about events. Yet later studies of White House tape recordings revealed that he was often inaccurate.

He was perceived because of all the detail with which he reported events and the great confidence to be something analogous to a human tape recorder. Yet there was interesting work done by psychologist Ulric Neisser who went back and analyzed what Dean said at the hearings as compared to available information on the White House taping system and basically found many and significant discrepancies between what Dean remembered and what was actually said. He usually had the gist and the meaning and overall significance right, but the exact details were often quite different in his memory than what actually was said.

That seems to get into the area of false memories and how they present problems in the legal system.We know from DNA exonerations of people wrongfully convicted of crimes that a large majority of those cases -- one of the more recent estimates is that in the first 250 cases of 2011 DNA exonerations, roughly 70 to 75 percent of those individuals were convicted on the basis of faulty eyewitness memory.

One of the interesting recent lines of research that my lab has been involved in over the past few years has been looking at similarities between what goes on between the brain and mind when we remember past events on the one hand and imagine events that might occur in the future or might have occurred in the past. What we have found, particularly with brain scanning studies, is that you get very similar brain networks coming online when you remember past events and imagine future events, for example. Many of the same brain regions or network of structures come online, and this has helped us understand more why, for example, imagining events that might have occurred can be so harmful to memory accuracy because when you imagine, you’re recruiting many of the same brain regions as accessed when you actually remember. So it’s not surprising that some of these imagined events can actually turn into false memories under the right circumstances.

One reasonably well accepted distinction involves episodic memory, the memory for personal experience; semantic memory, the memory for general knowledge; and procedural memory, the memory for skills and unconscious forms of memory.Those are three of the major kinds of memory and they all have different neural substrates.

One of the points from that Ross Perot study is that his supporters often misremembered what they felt like at the time he reported he had dropped out of the race. The nature of that misremembering depended on their state at the time they were remembering and what decisions they had made about Perot in the interim affected how they reconstructed their earlier memories.Again, that makes nicely the point that our current emotions and current appraisals of a situation can feed back into our reconstruction of the past and sometimes lead us to distort our memories so that they better support our current emotions and our current selves. We’re often using memories to justify what we currently know, believe and feel.

memory doesn’t work like a video camera or tape recorder.That is the main point. Our latest thinking on this is the idea that one of the major functions of memory is to support our ability to plan for the future, to imagine the future, and to use our past experiences in a flexible way to simulate different outcomes of events.

flexibility of memory is something that makes it useful to support this very important ability to run simulations of future events. But that very flexibility might be something that contributes to some of the memory distortion we talked about. That has been prominent in the last few years in my thinking about the constructive nature of memory.

The historian Daniel Aaron told his students “we remember what’s important.” What do you think of that comment?I think that generally holds true. Certainly, again, more important memories tend to be more significant with more emotional arousal and may elicit “deeper processing”, as we call it in cognitive psychology