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A teacher would never be satisfied with her performance if she discovered that the entire back row of her classroom was unable to hear her lecture. In the world of cloud services for business, we see things the same way. With Office 365, every user counts! Google has a different approach. It starts counting downtime only after at least 5 percent of users are affected. Imagine if 100 of your 2,000 users had no access to email. Would you, as an IT professional, be satisfied with your performance? Would your business hold you accountable for your performance? The answers to these questions are clear. Calculating downtime only after 5 percent of your users cannot access email, as Google does, makes it more difficult for you to assess impact to user productivity. Google's approach doesn't help your business with meaningful performance metrics. With Office 365, every affected customer and every service counts when we calculate downtime. Downtime means the total minutes in a month during which service is unavailable, excluding scheduled downtime. For services like email, there is no scheduled downtime, an experience that our many Exchange Server customers have long been accustomed to-system maintenance while they continue to be productive in their Outlook inboxes. In addition to the way it calculates downtime, Google also combines consumer and commercial service availability when reporting the availability of Gmail. This means if you are considering Google Apps for Business, you cannot get accurate information regarding the availability of the commercial service that you need. On the other hand, Microsoft's approach to calculating downtime, which includes every user minute, helps you understand whether your users' productivity is being impacted by downtime of email. Google takes a "use at your risk" approach around Google+, Hangout and Google Voice. These services are not part of Google Apps for Business and are excluded from the SLA. Excluding these serv

Today's post was written by Jacob Guttman, IT Manager, Menchies It's hard to believe it when you look at our rapid growth, but Menchies is still a very young company. We were founded in 2007 with a single store in Valley Village, California. Now, we have more than 300 franchise locations around the world. Maintaining connections between Menchies headquarters, the franchise community, and our guests is critical to our success. In the past, we used hosted services for email, collaboration, and document management. And we used a separate, Java-based application for instant messaging. One of the most persistent challenges I faced was trying to support our company's growth with a set of applications that weren't tightly linked together and that didn't fit the day-to-day work needs of our employees. An increasing number of our employees want to be able to access email and other applications on a range of different devices, including their smartphone or tablet. Ultimately, they want to be able to connect with colleagues and seamlessly move information between applications without having to think much about the underlying technology. When we started looking at moving to a new productivity and collaboration solution, the major factors influencing our decision were ease of use, anywhere access, simplified administration, and cost-effective scalability. As we took a closer look at Microsoft Office 365, it was the obvious choice. And, with help from our partner Cal Net Technology Group, we were able to make the switch to Office 365 quickly and easily. With Office 365, we get online access to all of the capabilities we need-email, calendaring, document management, and unified communications-all rolled into one solution. And it automatically works together with the Microsoft Office tools that our employees use every day. One great example of how Office 365 supports the business needs of Menchies and fits the way our people like to work is through our use of Micro

Last week, we welcomed Brian Solis, Altimeter principal analyst, thought leader and book author, to Yammer HQ to give a fireside chat, followed by signing of his new book: "What's The Future of Business?" I was thrilled to interview Brian, and we covered a variety of really meaty subjects - just check out the video below! The theme of the evening was transformation - transformation that is happening in our lives as individuals, how we relate to each other through technology and what we as businesses must do to stay relevant to the connected customer. Even the book itself is transformation of the book publishing convention. Unlike a regular, information-dense business book, "What's the Future of Business" attempts to bring together the best of both worlds: hard-hitting facts and practical frameworks, as well as a visual experience. The experience of the book is just as important as the content therein. What is the future of business? The future of business is experience, according to Solis. We as connected consumers make decisions outside of the sales funnel that companies have organized themselves around. We reference experiences of consumers who came before us, and contribute our own experiences to this dynamic tapestry. When consumers share, they are reacting to an experience, and the future of any business depends on its ability to provide experiences that are worth sharing. In his talk, Brian talked about the 4 moments of truth that add up to shareable experiences. At every stage of the customer journey, it is our job as businesses to design an experience to trigger the sharing of a moment. The Zero Moment of Truth comes when the consumer is starting to explore choices and is just becoming aware of needs and possible solutions. 1st Moment of Truth happens when the consumer is ready to buy. Consumer packaged goods companies have perfected providing the right experience at this point. 2nd Moment of Truth happens after the consumer purchases,

We're bringing Yammer to a city near you with Yammer on Tour-a free event series that brings together customers, partners and thought leaders for a unique opportunity to hear our vision for enterprise social, network with like-minded peers, and learn directly from customers how to usher in success in today's rapidly changing business environment. Yammer on Tour features an action-packed half-day agenda including: Keynotes and appearances by Yammer co-founder Adam Pisoni and customers Breakout sessions featuring product insights and expert discussions on enterprise social success Hands-on training and certification Networking and demos from Yammer and our partners in the expo hall Join us at Yammer on Tour in the following cities: New York-April 9: Register today Chicago-April 16: Register today Dallas-May 15: Registration opening soon We look forward to seeing you at one of these events!

It's been a very busy year for SkyDrive and we'd like to thank all of you for helping us improve the service through your feedback, tweets, Facebook posts, and comments. The service continues to grow: since October 2012 when Windows 8 launched, 50 million more people have started using SkyDrive, helping us reach an important milestone - over 250 million people are now using SkyDrive as the new place to save their files. In just the past few months we've made SkyDrive the default save location for the new Office, updated the SkyDrive app for iOS, and made substantial performance improvements to SkyDrive uploading. Recently, we also announced that Microsoft accounts have grown to 700 million, that we've improved the security of our service with things like two-step verification, and that we now have Extended Validation Certificates integrated on SkyDrive.com. And a few days ago, our friends over at Outlook.com announced that they're rolling out a new feature that allows you to insert anything from your SkyDrive directly into an email message. We continue to push forward to a world where all your stuff is in SkyDrive, so you can always have it with you.

Headquartered in Bad Homburg, Germany, Fresenius Medical Care is one of the world's leading providers of products and services for individuals undergoing dialysis treatments. The company runs a network of more than 3,000 dialysis clinics around the world and treats more than 250,000 patients each year. The company had been using Microsoft SharePoint Server 2010 since 2010. In April 2012, the Fresenius Medical Care Global Manufacturing Operations adopted SharePoint 2013 with a long-term vision to migrate all SharePoint 2010 dashboards and use SharePoint 2013 as the central collaboration and social system.

www.office.com/setup Blogs: Office 2016 for Mac is here, so we bring you everything you need to know about the new version of Office for Mac 2016, including Office 365, UK pricing, new features and more. OFFICE FOR MAC 2016 FIRST LAUNCHED AS PART OF OFFICE 365 IN JULY OF 2015, BUT MAC USERS WANTING TO BUY A COPY OUTRIGHT, RATHER THAN SUBSCRIBE, HAD TO WAIT FOR MICROSOFT TO LAUNCH THE BOXED VERSION. THAT FINALLY HAPPENED IN SEPTEMBER 2015, WHEN THOSE MAC USERS GOT THEIR WISH AND OFFICE 2016 FOR MAC BECAME AVAILABLE FOR £119.99 UPFRONT. HERE, WE TALK YOU THROUGH THE FEATURES IN OFFICE FOR MAC 2016, AND HELP YOU DECIDE WHETHER TO SUBSCRIBE TO OFFICE 365 OR BUY A COPY OUTRIGHT. PLUS, WE SHARE OFFICE FOR MAC 2016 UK PRICING FOR EACH VERSION. A number of new features for the MacBook Pro Touch Bar have been added as of February 2017, these are discussed here. Don't expect Microsoft Office for Mac 2017 anytime soon (or at all, for that matter). There was a five year gap between this current version of Office for Mac and its predecessor, Microsoft Office for Mac 2011. However, those with an Office 365 account will get regular, automatic updates since it is an online subscription. If you buy Office outright as a one-time software download, you won't get these benefits, so something to bear in mind. MICROSOFT OFFICE FOR MAC 2016 UK PRICE: HOW MUCH DOES OFFICE FOR MAC 2016 COST? Office Home & Student 2016 for Mac costs £119.99 ($149.99) and includes Word, Excel, PowerPoint and OneNote. It's available to buy from Microsoft UK here or Microsoft US here. Office Home & Business 2016 for Mac costs £229.99 ($229.99) and includes Outlook as well as Word, Excel, PowerPoint and OneNote. It's available to buy from Microsoft UK here or Microsoft US here. These versions are only available for one Mac. To install on more than one Mac Microsoft appears to be pushing users towards the 365 subscription model. If you buy a copy outright, you will only be able to install the copy on

www.office.com/setup Blogs: Office 365 is a subscription based package that buys you time limited access to a number of Microsoft services and software packages, including the latest desktop Office suite, an online version of Office, cloud storage, and premium mobile apps.Stop Bashing Microsoft: 5 Ways In Which They're Awesome Stop Bashing Microsoft: 5 Ways In Which They're AwesomeMicrosoft doesn't always get fair treatment. When it comes down to it, they're a pretty awesome company. There's been enough Microsoft bashing, now it's time for some love.READ MORE Office 365 follows a business model known as Software as a Service (SaaS), which has commonly been used for deploying enterprise software. With subscription-based services like Spotify, Napster, or Amazon Prime, it has found its way into the consumer software market some time ago. Does Office 365 provide enough value to be worth the money? CAN YOU STILL USE IT ON YOUR DESKTOP? Yes, absolutely! Microsoft isn't moving Office entirely into the cloud just yet. While you can access Office Online via the browser and store your documents on OneDrive, Office 365 offers many other ways to access and edit your documents. The current package of Office 365 includes the Office 2013 desktop suite (Office 2011 for Mac users). In the summer or fall of this year, you will be able to upgrade to Office 2016.Don't Pay For Word! 5 Reasons You Should Use Office Online Don't Pay For Word! 5 Reasons You Should Use Office OnlineOffice Online is the free and cloud-connected version of Microsoft Office. Limitations are compensated by features, useful even to users of desktop Office. Best of all is itsREAD MORE Microsoft Office - www.office.com/setup WHAT IS INCLUDED & WHAT IS THE PRICE TAG? The exact composition of the package depends on the Office flavor you choose. Office 365 Home, Office 365 Personal, and Office 365 University include the following software: Word Excel PowerPoint OneNote (now free for everyone) Outlook Publ

WWW.OFFICE.COM/SETUP BLOGS: GO TEAM! THAT'S WHAT OFFICE 2016 IS BUILT TO ENCOURAGE, WITH NEW COLLABORATIVE TOOLS AND OTHER WAYS TO TIE WORKERS AND CONTENT TOGETHER. pcw office primary 2 - www.office.com/setup www.office.com/setup Blogs: Office 2016 is a major upgrade, but not in the way you'd first suppose. Just as Windows 10 ties notebooks, desktops, phones and tablets together, and adds a layer of intelligence, Office 2016 wants to connect you and your coworkers together, using some baked-in smarts to help you along. I tested the client-facing portion of Office 2016. Microsoft released the trial version of Office 2016 in March as a developer preview with a focus on administrative features (data loss protection, multi-factor authentication and more) that we didn't test. I've been using it since the consumer preview release in May. Microsoft seeded reviewers with a Microsoft Surface 3 with the "final code" upon it. That's a slight misnomer, as the Office 2016 apps upon it used the same version that Microsoft had tested with the public, with a few exceptions: Outlook was pre-populated with links and contacts of a virtual company to give reviewers the look and feel of Delve, Outlook's new Groups feature, and more. Office 2013 users can rest easy about one thing: Office 2016's applications are almost indistinguishable from their previous versions in look and feature set. To the basic Office apps, Microsoft has added its Sway app for light content creation, and the enterprise information aggregator, Delve. Collaboration in the cloud is the real difference with Office 2016. Office now encourages you to share documents online, in a collaborative workspace. Printing out a document and marking it up with a pen? Medieval. Even emailing copies back and forth is now tacitly discouraged. office 2016 review powerpoint demo shot - www.office.com/setupMicrosoft Microsoft says its new collaborative workflow reflects how people do things now, from study groups

www.office.com/setup Blogs: The shrouded veil of secrecy has been lifted from the latest edition of Microsoft Office. Excitement for Office 2016 is still lagging behind the Windows 10 enthusiasm camp, but following the July 29 release of Windows 10, attention will return to the world's most popular productivity suite.When Does Windows 10 Come Out, How Can You Get It & What Happens to the Technical Preview? When Does Windows 10 Come Out, How Can You Get It & What Happens to the Technical Preview?Windows 10 is coming soon. Still confused about how the upgrade will work and wondering about the timeline? We have some answers, although more questions remain.READ MORE Office 2016, like Windows 10, has been re-designed within a revised Microsoft ethos. Office 2016 has been built from the ground-up with mobile and cloud users in mind, slotting in with the ever expanding fleet of Microsoft productivity applications. Office is, in general, a different set of tools from days gone by. We aren't confined to the five-or-so core products, and we can expand the functionality of the Office ecosystem using a massive range of add-ins and templates. Office 2016 logo - www.office.com/setup I'm using VirtualBox to preview Office 2016. Microsoft strongly suggested uninstalling Office 2013, which isn't currently viable due to work commitments. Using a virtual machine, however is a great way to explore different Office products alongside each other, without having to uninstall your current suite. I've also had a look at Office 2016 on Windows 10 Build 10130. Verdict: good times.How To Use VirtualBox: User's Guide How To Use VirtualBox: User's GuideLearn to use VirtualBox. Get virtual computers up and running inside your computer, without having to buy any new hardware.READ MORE Anyway, enough of that. Let's look at Office 2016. NEW OVERVIEW Much akin to the extended and inclusive testing phase of Windows 10, the Office 2016 preview has now accumulated over 1 million users,

WWW.OFFICE.COM/SETUP BLOGS: OFFICE 2016 OFFERS MANY ENHANCEMENTS THAT INTEGRATE MORE TIGHTLY WITH SHAREPOINT AND ONEDRIVE. IT CAN BE CONFUSING TO KEEP TRACK OF ALL THE FEATURES, SO WE PICK 10 YOU ARE SURE TO LOVE. Collaboration is the key to Microsoft's still-ubiquitous productivity suite. To the casual user, the applications that make upOffice 2016 - Word, Excel, PowerPoint and Outlook are the anchor tenants, of course, rounded out by OneNote, Access and Publisher - will be indistinguishable from their predecessors. But make no mistake about it; Microsoft's reboot of its flagship software suite is a major update, offering a wealth of collaboration capabilities that integrate more tightly with SharePoint and OneDrive than before. The many tweaks and enhancements across the board can be confusing though, and we peek under the hood to highlight the features that matter most. 1. REAL-TIME CO-AUTHORING The capability to work on the same document simultaneously with your colleagues comes to the desktop version of the productivity suite in Office 2016. Colleagues can work on the same Word documents and PowerPoint presentations that are saved on SharePoint or OneDrive without overwriting each other's changes. Note that the "real-time typing" feature in which you can see your colleagues working on the same document is only available in Word for now. PowerPoint supports co-authoring, but without real-time typing. 2. SIMPLIFIED DOCUMENT SHARING You can now easily share your documents in Office 2016, courtesy of a prominent "Share" button in the Ribbon. Available across Word, Excel and PowerPoint, the Share button lets you share access to a document to your team members, and serves as a one-stop location to review access permissions or see who is currently working on the document. As with co-authoring, the files must be saved in either SharePoint or OneDrive in order to be shared. 3. CAPABILITY TO SEND LARGE FILES USING ONEDRIVE While the ability to sha

It's been a very busy year for SkyDrive and we'd like to thank all of you for helping us improve the service through your feedback, tweets, Facebook posts, and comments. The service continues to grow: since October 2012 when Windows 8 launched, 50 million more people have started using SkyDrive, helping us reach an important milestone - over 250 million people are now using SkyDrive as the new place to save their files. In just the past few months we've made SkyDrive the default save location for the new Office, updated the SkyDrive app for iOS, and made substantial performance improvements to SkyDrive uploading. Recently, we also announced that Microsoft accounts have grown to 700 million, that we've improved the security of our service with things like two-step verification, and that we now have Extended Validation Certificates integrated on SkyDrive.com. And a few days ago, our friends over at Outlook.com announced that they're rolling out a new feature that allows you to insert anything from your SkyDrive directly into an email message. We continue to push forward to a world where all your stuff is in SkyDrive, so you can always have it with you.

Five shows into the series, we've looked at what your options are, what's changed and what's new with the new Office. We threw skydiver Fully Sik out of a plane to test if Office 365 ProPlus could be installed during 90 seconds of free fall; we took a look at the new Office telemetry to help you optimize your Office configuration; and we've explored identity and data access with the new user-based Office and caught up with Zero Day and Trojan Horse Sci-Fi author and industry renowned cyber-security expert, Mark Russinovich on the security model for online services. We even performed the great race of Office installs. We've received a lot of your questions along the way so, for our sixth show, we changed gears to present a live 60-minute episode of the Garage Series Live! on real world adoption tips and tricks with live Q&A. If you missed the show you can see it again here.

Every couple weeks, we round up industry news and articles you might have missed. We hope you enjoy our latest selections. The Office 365 Upgrade: New Outlook Web App. The new Office 365 includes "a vastly improved" Outlook Web App. ABB Deploys Office 365 and Yammer Worldwide. Power automation firm ABB plans to deploy Office 365 to its 145,000 employees around the World. V8 Supercar Races Off with Microsoft Office 365. V8 Supercars chooses Office 365 because of trust in Microsoft brand. Microsoft's Lync Communications Platform Used by President Obama's Re-election Campaign. The Obama campaign used the Lync platform during the 2012 elections, enabling staff to work from anywhere. Why Office 365 Makes Sense for Small Business. Three compelling reasons why Office 365 may make sense for small businesses: a low upfront cost, multiple licenses, and Exchange Online. Microsoft's Top Ten SharePoint Online Features. A senior product manager on the SharePoint Team shares his top 10 features of SharePoint Online. Microsoft Turns Up 'Scroogled' Attacks with Campaign Against Google Apps. Microsoft calls on Google to stop providing user information to third-party Android developers.

Today's post was written by Jacob Guttman, IT Manager, Menchies It's hard to believe it when you look at our rapid growth, but Menchies is still a very young company. We were founded in 2007 with a single store in Valley Village, California. Now, we have more than 300 franchise locations around the world. Maintaining connections between Menchies headquarters, the franchise community, and our guests is critical to our success.

A teacher would never be satisfied with her performance if she discovered that the entire back row of her classroom was unable to hear her lecture. In the world of cloud services for business, we see things the same way. With Office 365, every user counts! Google has a different approach. It starts counting downtime only after at least 5 percent of users are affected. Imagine if 100 of your 2,000 users had no access to email. Would you, as an IT professional, be satisfied with your performance? Would your business hold you accountable for your performance? The answers to these questions are clear. Calculating downtime only after 5 percent of your users cannot access email, as Google does, makes it more difficult for you to assess impact to user productivity. Google's approach doesn't help your business with meaningful performance metrics.

Most people know that you can create PowerPoint presentations with pictures, music, images, web content, and text, but one little known trick is the ability to save PowerPoint presentations as videos. PowerPoint presentations have been a long time favorite for use in business and academic presentations all over the world. They are highly versatile and offer a wide variety of features that you can use to enhance them.

In order to stay competitive in today's world, teams need to connect and share with each other more than ever before. On March 28th, we had the pleasure of hosting Rob Koplowitz from Forrester Research and Walton Smith from Booz Allen Hamilton in a live webinar where they discussed why organizations are turning to enterprise social and how they are using it to help their teams work more openly and efficiently.