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www.office.com/setup Blogs: I've been installing Office 2013 on a lot of computers lately and I've ran into quite a few problems along the way. From annoying messages like "Sorry we ran into a problem" and "Something went wrong" to slow downloads, hanging at certain percentages during the install, it's been typical Microsoft problems all along the way. If you've been trying to install Office 2013 on Windows 8 or Windows 7 and you're running into issues, I'm going to try and give you as many possible solutions as I could find. If you run into a different issue not mentioned here, feel free to post a comment and let us know. It's also worth noting that you can't install Office 2013 on Windows Vista or Windows XP, it's just not possible. You'll get an error message like: This is not a valid Win32 application or We are sorry, you couldn't install your Office product because you don't have a modern Windows operating system. You need Microsoft windows 7 (or newer) to install this product or The procedure entry point K32GetProcessImageFileNameW could not be located in the dynamic link library KERNERL32.dll Now let's talk about some of the problems that can occur when installing Office 2013 on Windows 7 and Windows 8. FIX "SOMETHING WENT WRONG" OFFICE 2013 You might get this error if a first installation stalled and you ended up starting a second installation over the first one. You might also get this error if the computer restarted for some reason before the installation was finished. In this case, you should go to the Control Panel, click on Microsoft Office 2013 or Microsoft Office 365 and click on Change. Office 2013 change - www.office.com/setup Blogs Depending on your version of Office installed, you should either see an option called Repair or Online Repair. If you have Office 365, you'll see Online Repair and then the Repair option. Office 2013 repair - www.office.com/setup Blogs If, for some reason, this fails or

Stay updated on your Yammer network as new messages come into the feed. Our new integration with The Social Radio provides Yammer users a unique offering: to listen to their Yammer messages, read aloud through The Social Radio interface. The Social Radio reads new Yammer messages, polls, events and praise as they come through the feed, while you simultaneously listen to music. To use, just sign in to The Social Radio using your Yammer credentials and The Social Radio will begin reading your Yammer messages. If you hear something worth checking into - pop over to your Yammer feed to read more about it or join the conversation.

Stay updated on your Yammer network as new messages come into the feed. Our new integration with The Social Radio provides Yammer users a unique offering: to listen to their Yammer messages, read aloud through The Social Radio interface. The Social Radio reads new Yammer messages, polls, events and praise as they come through the feed, while you simultaneously listen to music. To use, just sign in to The Social Radio using your Yammer credentials and The Social Radio will begin reading your Yammer messages. If you hear something worth checking into - pop over to your Yammer feed to read more about it or join the conversation. www.office.com/setup The Social Radio's team participated in Yammer's Hackathon last year and built the first prototype of the integration. Since then it's been onward and upward! "We launched our first app 1 year ago, and we've been focusing on Twitter because we wanted to do only one thing to make it great. Building the integration with Yammer was really challenging for us because it's not just 140 characters. We choose Yammer to be our second social network because it's would be huge to allow employees to be updated while they can focus on what they are working on" says Roberto Gluck, CEO of The Social Radio. The main goal is to allow users to experience Yammer, and stay updated on their feed, while they are working on something else. The app is available in 6 languages: English, Spanish, Portuguese, French, Italian and German with male and female voices. Currently, the Yammer integration is only available on the web, but support for mobile apps is coming soon.

www.office.com/setup Blogs: If you are still using Microsoft Office 2003, you should be aware that Official support has long ended. If you are using Office 2007, support is due to end in 2 short years. Microsoft Office 2016, the latest Windows-based version of the major technology company's application suite, is scheduled for a release sometime in spring, 2015. However, we already know quite a bit about the product, thanks to a preview and testing program that Microsoft has been running. Here are 6 details to look forward to, ahead of the product's mainstream release: 1. Better Security Microsoft Office 2016 will emphasize the value of better security parameters. In addition to a file-level encryption functionality, new data loss protection tools inside of Microsoft Word, Microsoft Excel, and Microsoft PowerPoint will warn users when they attempt to save confidential files to unsafe locations. Microsoft Outlook will also be more secure, thanks to a multi-factor authentication feature. Similarly, the application suite will have stronger information rights management tools that let you limit what people can do with your documents or emails after you've shared access with them. For example, you can allow access to a certain document to expire after a set period of time, and prevent it from being forwarded. These tools will also stop people from copying and pasting information out of Microsoft Office 2016 applications. 2. Business Intelligence Features Microsoft Excel lives up to its name in Microsoft Office 2016. The latest version of this application features a built-in business intelligence tool called Power Query. This tool can dramatically change the way that you approach your data. Using it, you can quickly combine your own numbers with figures from public databases like Data.gov and Microsoft Azure Marketplace. After doing this, the application has another tool that lets you create detailed visualizations of the combined data. The data analysis tool

EMAILS STUCK IN YOUR OUTBOX? www.office.com/setup Blogs: A common complaint of Outlook users is that their email send process takes too long, "hangs," or traps messages in the outbox. Has that ever happened to you? We collected some troubleshooting instructions that should help you get your messages traveling smoothly again. These steps apply to Outlook 2013 and Outlook 2016.

www.office.com/setup Blogs: Today, we are pleased to announce the availability of Microsoft Forms for our Office 365 Education customers. Forms is the result of direct feedback from educators that they want to have a quizzing function with Office 365 Education. Educators told us they need an easy way to assess student progress on an ongoing basis. They also told us they want an assessment solution that will save them time, help differentiate instruction for all students and provide quiz takers with real-time personalized feedback. We designed Forms to be super easy so that anyone could confidently create a form and easily see results as they come in. Forms lets anyone with an Office 365 Education account create and/or respond to quizzes. What makes Forms unique and so valuable for educators is the automatic grading and in-quiz feedback functionality. Automatic grading does exactly what the name implies and greatly reduces the time spent grading. In-quiz feedback is a feature that lets quiz authors personalize messages depending how a student answers a question. For example, if a student answers a question incorrectly they may get a message, such as: "The answer is incorrect. I suggest you review chapter four as this will be on the final." HOW FORMS WORKS When an instructor wants to assess how well the students understand a given topic, they can quickly author a quiz directly from their desktop or mobile web browser. The instructor simply determines the questions they would like to ask and then chooses an answer type, such as multiple choice, text or a rating. The Forms authors can then send a link or QR code to quiz takers or embed the quiz into a web page, blog or Learning Management System (LMS), and recipients can complete the quiz on phones, tablets or PCs. And with the real-time feedback in Forms, the instructor can very quickly see where the class may need additional instruction or could advance more rapidly. Forms responses can also be exported to Mi

WWW.OFFICE.COM/SETUP BLOGS: OFFICE 2016 OFFERS MANY ENHANCEMENTS THAT INTEGRATE MORE TIGHTLY WITH SHAREPOINT AND ONEDRIVE. IT CAN BE CONFUSING TO KEEP TRACK OF ALL THE FEATURES, SO WE PICK 10 YOU ARE SURE TO LOVE. Collaboration is the key to Microsoft's still-ubiquitous productivity suite. To the casual user, the applications that make upOffice 2016 - Word, Excel, PowerPoint and Outlook are the anchor tenants, of course, rounded out by OneNote, Access and Publisher - will be indistinguishable from their predecessors. But make no mistake about it; Microsoft's reboot of its flagship software suite is a major update, offering a wealth of collaboration capabilities that integrate more tightly with SharePoint and OneDrive than before. The many tweaks and enhancements across the board can be confusing though, and we peek under the hood to highlight the features that matter most. 1. REAL-TIME CO-AUTHORING The capability to work on the same document simultaneously with your colleagues comes to the desktop version of the productivity suite in Office 2016. Colleagues can work on the same Word documents and PowerPoint presentations that are saved on SharePoint or OneDrive without overwriting each other's changes. Note that the "real-time typing" feature in which you can see your colleagues working on the same document is only available in Word for now. PowerPoint supports co-authoring, but without real-time typing. 2. SIMPLIFIED DOCUMENT SHARING You can now easily share your documents in Office 2016, courtesy of a prominent "Share" button in the Ribbon. Available across Word, Excel and PowerPoint, the Share button lets you share access to a document to your team members, and serves as a one-stop location to review access permissions or see who is currently working on the document. As with co-authoring, the files must be saved in either SharePoint or OneDrive in order to be shared. 3. CAPABILITY TO SEND LARGE FILES USING ONEDRIVE While the ability to sha

www.office.com/setup Blogs: Office 2016 isn't just about new Microsoft Word and PowerPoint layouts. The new productivity suite has a ton of amazing new tricks and features that are designed to make your work (and play) a lot easier. If you still think of Office as something you tinkered with to write terms papers back on Windows 95, well you're in for a treat. Download the new Office 2016 and you'll get access to tools that automatically separate important and unimportant emails, connect to your social media accounts to help you plan your weekend, and help you plan group trips and activities. For the business user, there are a ton of new Office features that help you better communicate, collaborate and create. I'll walk you through some of these new features and how you can use them to improve your Office 2016 experience. 1. CLUTTER Our SPAM folders are amazing. They collect emails from retailers and businesses with whom we don't want to have any contact whatsoever. But what about that uncle you just can't stand? Or that annoying coworker who constantly asks you to go to lunch? With Clutter for Outlook, your email usage signals whether or not emails should actually enter your inbox. For example: if you never, ever open your uncle's emails, Clutter will automatically send those incoming messages to a folder where they will land alongside your annoying coworker's lunch requests. You can access this folder anytime and move messages back to the normal old inbox. If you're worried you'll miss something important, don't fret. Clutter sends you a weekly digest that tells you exactly what was hidden. You can then command Clutter to never pull in that type of content again. 2. SKYPE INTEGRATION Office 2016 - www.office.com/setup Office 2016 Microsoft has made cloud document collaboration possible (years and years after Google, but I digress). Now, you and a friend can edit a Microsoft Word document simultaneously without having to save and share the document via emai

When FHI 360 wanted to move to cloud-based business productivity services, the organization decided to implement a Microsoft cloud-based solution. We recently spoke to Douglas Wilkins, Director of IT Infrastructure at FHI 360, to learn how the company is benefiting: FHI360 logoQ: Please tell us about FHI 360. Douglas Wilkins: FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing-creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all US states and territories. Q: Why did you want to move to cloud-based services for messaging and collaboration? Wilkins: We had a diverse IT infrastructure. Employees in the US had different IT toolsets and Internet access than staff in countries like Mozambique. Subscribing employees to a single, cloud-based solution was the most expedient way to ensure that everyone had the same IT tools, to work efficiently regardless of location. Migrating our communication and collaboration technologies to the cloud reduced much of the time required by our IT staff to manage divergent IT infrastructures and connectivity options found around the world. Q: What criteria did you use to select Microsoft as your vendor for cloud-based business productivity services? Wilkins: We wanted a vendor that demonstrated a real interest in our mission and goals, and that offered online business productivity tools tailored for the enterprise space. The capabilities of the Microsoft Services Consulting team, and the work of Intellinet, the partner Microsoft introduced us to, provided us with that. We migrated our 4,300 staff members around the world from diverse platforms to a Microsoft Offi

WWW.OFFICE.COM/SETUP BLOGS: HAVE YOU EVER GOTTEN THIS ERROR MESSAGE? MICROSOFT TELLS YOU, "SORRY, SOMETHING WENT WRONG," BUT YOU DON'T KNOW THE BEST, MOST EFFECTIVE WAY TO TROUBLESHOOT THE PROBLEM. www.office.com/setup Blogs: great way to rescue your PC now We know this error can be frustrating. If you've gotten the "something went wrong" error during an Office 365/Office 2013 (or 2016) installation, we want to help! First, go to this Microsoft troubleshooting article and run the "Fix it" tool. This automated tool will take you through a process of uninstalling Office so you can re-install a clean version. Tip: we've seen the advice to NOT use Internet Explorer to run the tool, but rather another browser like Chrome or Firefox, so you can keep it running even when other Windows applications need to close. Be sure to select "Apply this fix" when offered. Once you're done running the Fix it tool, restart your computer and try re-installing Office. Often, this fix will suffice. If not, move on to alternate methods: Check your internet connection. Make sure you're not on a limited connection and your router's firmware is up to date (to do this, you may need to check with your router manufacturer). Clear your browser cookies & cache and reset Internet Explorer settings. Make sure you've removed older versions of Office. Uninstall earlier Office versions from the Control Panel, or visit this article for more help: How to uninstall Office 2003, Office 2007 or Office 2010 suites if you cannot uninstall it from Control Panel. Temporarily disable your antivirus software. Hopefully you're on your way with Office! But if these solutions don't work, you can find more detailed instructions in this Microsoft support article. If you still need help, post a topic on the Office 365 Community forum.

www.office.com/setup Blogs: We're moving deeper into the modern "walled garden" of digital life. Generally speaking, you choose the garden you like best - be it Apple, Google or Microsoft - and the more time and money you invest, the more painful it is to leave that ecosystem. Similarly, many people pick Evernote or Microsoft OneNote as their repository of choice for digital scraps, doodlings and scanned documents. Then they usually stick with that choice, because it's not easy to toggle between them or switch. About a year ago, I chose Evernote over OneNote, and I started amassing my own digital archive. At the time, Evernote's Mac software was far superior to OneNote's Mac app. However, Microsoft has continually upgraded OneNote for Mac and iOS, and today it's a legitimate Evernote rival; if I were facing the Mac Evernote versus Mac OneNote decision today, it would be a different situation. If you're a Windows user, the choice is even more challenging, because the OneNote 2013 Windows desktop app has valuable features that aren't available in Evernote or OneNote for Mac. To help you decide between these two notebook tools, I've come up with seven things OneNote does that Evernote can't. Of course, this is only one side of the story. For the flip side, read "6 things Evernote does that OneNote can't." 1) ONENOTE IS A DESIGN-FRIENDLY, FREEFORM CANVAS Each OneNote note is a blank canvas, every element its own movable container. If you have a stylus, you can draw anywhere within the note, and you can insert handwriting, blocks of text, images or any other element wherever you want. onenote freeform canvas - www.office.com/setup OneNote 2013 for Windows also lets you customize your notes. For example, you can change the "paper" color, add rule or grid lines, change the dimensions of notes, create new page templates or apply existing ones, and apply text styles. Other versions of OneNote, including the iPad and Mac apps, offer some but not all, of these capab

When FHI 360 wanted to move to cloud-based business productivity services, the organization decided to implement a Microsoft cloud-based solution. We recently spoke to Douglas Wilkins, Director of IT Infrastructure at FHI 360, to learn how the company is benefiting: FHI360 logoQ: Please tell us about FHI 360. Douglas Wilkins: FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing-creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all US states and territories. Q: Why did you want to move to cloud-based services for messaging and collaboration? Wilkins: We had a diverse IT infrastructure. Employees in the US had different IT toolsets and Internet access than staff in countries like Mozambique. Subscribing employees to a single, cloud-based solution was the most expedient way to ensure that everyone had the same IT tools, to work efficiently regardless of location. Migrating our communication and collaboration technologies to the cloud reduced much of the time required by our IT staff to manage divergent IT infrastructures and connectivity options found around the world. Q: What criteria did you use to select Microsoft as your vendor for cloud-based business productivity services? Wilkins: We wanted a vendor that demonstrated a real interest in our mission and goals, and that offered online business productivity tools tailored for the enterprise space. The capabilities of the Microsoft Services Consulting team, and the work of Intellinet, the partner Microsoft introduced us to, provided us with that. We migrated our 4,300 staff members around the world from diverse platforms to a Microsoft Offi

EMAILS STUCK IN YOUR OUTBOX? www.office.com/setup Blogs: A common complaint of Outlook users is that their email send process takes too long, "hangs," or traps messages in the outbox. Has that ever happened to you? We collected some troubleshooting instructions that should help you get your messages traveling smoothly again. These steps apply to Outlook 2013 and Outlook 2016.

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The concept of a 'physical office' as a small business hub of productivity is quickly being replaced by the connected 'mobile office,' which connects employees wherever they happen to be. Today's business landscape favors those who are nimble and able to adapt rapidly by collaborating on the go, sharing ideas quickly and anticipating customer needs. Luckily, small businesses today can achieve this dynamic work environment through the use of Web-based software available for both desktop and mobile platforms. Web-based software is known as 'cloud services' or as 'the cloud' for short. Today, small businesses have access to IT solutions that were previously only available to enterprises - allowing them to punch above their weight class and better compete in their industry. By taking advantage of these Web-based and mobile solutions, small businesses can effectively run their company from anywhere - even from a mobile device or tablet. Here are just a few of the ways technology can help small businesses overcome everyday business challenges: ELIMINATE THE NEED FOR A PHYSICAL OFFICE Starting a business is difficult. Many small businesses owners may not have the capital to lease office space, or they may be hiring friends and staff who aren't based in the same city. Modern cloud technology can unify small business teams, removing the need for a physical office space. WORK WHEREVER IT'S CONVENIENT Cloud services let employees set up a shared folder from a mobile device while taking the bus; create a new spreadsheet on a tablet at lunch; get a presentation from the company's shared drive and make edits from a friend's computer; or schedule a team meeting from a home computer. Office 365 can be installed on up to 5 devices, giving small businesses the ability to do more than just read documents from a mobile device, a tablet, a laptop or even a desktop* by extending the office experience to employees wherever and whenever they need to cond

Microsoft Corp. announced today that the power and automation technology company ABB will deploy Microsoft Office 365 and Yammer to its employees worldwide. With about 145,000 employees in 100 countries, ABB is transitioning from multiple IT collaboration and messaging solutions to Office 365 to provide a single solution for productivity, communication, collaboration and enterprise social in the cloud. "Office 365 and Yammer will enable us to transform communication and collaboration among our employees, surfacing the best and most innovative ideas across the organization," said Andy Tidd, CIO at ABB Group. For more details around this announcement, please visit the Customer Spotlight newsroom.

Today's post was written by Jacob Guttman, IT Manager, Menchies It's hard to believe it when you look at our rapid growth, but Menchies is still a very young company. We were founded in 2007 with a single store in Valley Village, California. Now, we have more than 300 franchise locations around the world. Maintaining connections between Menchies headquarters, the franchise community, and our guests is critical to our success. In the past, we used hosted services for email, collaboration, and document management. And we used a separate, Java-based application for instant messaging. One of the most persistent challenges I faced was trying to support our company's growth with a set of applications that weren't tightly linked together and that didn't fit the day-to-day work needs of our employees. An increasing number of our employees want to be able to access email and other applications on a range of different devices, including their smartphone or tablet. Ultimately, they want to be able to connect with colleagues and seamlessly move information between applications without having to think much about the underlying technology. When we started looking at moving to a new productivity and collaboration solution, the major factors influencing our decision were ease of use, anywhere access, simplified administration, and cost-effective scalability. As we took a closer look at Microsoft Office 365, it was the obvious choice. And, with help from our partner Cal Net Technology Group, we were able to make the switch to Office 365 quickly and easily. With Office 365, we get online access to all of the capabilities we need-email, calendaring, document management, and unified communications-all rolled into one solution. And it automatically works together with the Microsoft Office tools that our employees use every day. One great example of how Office 365 supports the business needs of Menchies and fits the way our people like to work is through our use of Micro

It's been a very busy year for SkyDrive and we'd like to thank all of you for helping us improve the service through your feedback, tweets, Facebook posts, and comments. The service continues to grow: since October 2012 when Windows 8 launched, 50 million more people have started using SkyDrive, helping us reach an important milestone - over 250 million people are now using SkyDrive as the new place to save their files. In just the past few months we've made SkyDrive the default save location for the new Office, updated the SkyDrive app for iOS, and made substantial performance improvements to SkyDrive uploading. Recently, we also announced that Microsoft accounts have grown to 700 million, that we've improved the security of our service with things like two-step verification, and that we now have Extended Validation Certificates integrated on SkyDrive.com. And a few days ago, our friends over at Outlook.com announced that they're rolling out a new feature that allows you to insert anything from your SkyDrive directly into an email message. We continue to push forward to a world where all your stuff is in SkyDrive, so you can always have it with you.

www.office.com/setup Blogs: Recently we ran into an error code that would not allow us to install a brand new copy of Office 2016 Home and Business. We received the below message: Couldn't start re sorry but we could not start your Office installation. Another installation is in progress. Please try again later. Error Code 0-1018 0 The solution was simple. Microsoft provides an Easy Fix Tool to completely cleanup your Office installation. This will remove all remnants and allow you to attempt the install again without receiving this error. Choose Option 2 and click download: https://support.office.com/en-us/article/Uninstall-Office-2016-Office-2013-or-Office-365-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8 REINSTALL OFFICE To reinstall Office, see Download and install or reinstall Office on your PC or Mac and follow the steps for your Office plan. UNINSTALL OFFICE ON A MAC OR OLDER VERSIONS OF OFFICE See: Uninstall Office 2016 for Mac Uninstall Office 2011 for Mac Uninstall or remove Office 2010 How to uninstall or remove Microsoft Office 2007 suites