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This post is brought to you by Seayoung Rhee, Product Marketing Manager in the SharePoint Product Marketing Group. Reliable business intelligence and insight are key to a thriving business. Excel, SharePoint and Office 365 make business intelligence (BI) in the new Office more accessible to everyone across an organization as part of their everyday work. New and enhanced features in familiar tools such as Excel empower everyone in a business to easily explore, model, analyze, and visualize data from various sources. With SharePoint, users of all levels can collaboratively develop and share insights through dashboards and scorecards, and this experience continues seamlessly in the cloud with Office 365. For corporate environments, these features are further enhanced by SQL Server for higher levels of performance and scalability both on-premises and in the cloud with BI Azure. Ultimately with Microsoft BI, anyone in the organization can develop the insights that help drive new discoveries and make better, more informed decisions.

When FHI 360 wanted to move to cloud-based business productivity services, the organization decided to implement a Microsoft cloud-based solution. We recently spoke to Douglas Wilkins, Director of IT Infrastructure at FHI 360, to learn how the company is benefiting: FHI360 logoQ: Please tell us about FHI 360. Douglas Wilkins: FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing-creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all US states and territories. Q: Why did you want to move to cloud-based services for messaging and collaboration? Wilkins: We had a diverse IT infrastructure. Employees in the US had different IT toolsets and Internet access than staff in countries like Mozambique. Subscribing employees to a single, cloud-based solution was the most expedient way to ensure that everyone had the same IT tools, to work efficiently regardless of location. Migrating our communication and collaboration technologies to the cloud reduced much of the time required by our IT staff to manage divergent IT infrastructures and connectivity options found around the world. Q: What criteria did you use to select Microsoft as your vendor for cloud-based business productivity services? Wilkins: We wanted a vendor that demonstrated a real interest in our mission and goals, and that offered online business productivity tools tailored for the enterprise space. The capabilities of the Microsoft Services Consulting team, and the work of Intellinet, the partner Microsoft introduced us to, provided us with that. We migrated our 4,300 staff members around the world from diverse platforms to a Microsoft Offi

Office 365 for business allows small and large companies to use the power of SharePoint Online. In this week's webinar, you'll learn some of the basics and we'll answer your questions. Can't view this video? Watch it on Microsoft Showcase. Need a sneak peek? Here's a 30-seocnd trailer. What you will learn at Tuesday's webinar Logging on the first time What's that there? A look around Where can I put my stuff? Sites: for your company and your customer References for this webinar Office 365 for business (includes SharePoint) Video training courses for SharePoint What is SharePoint? (article) Get started with Office 365 business (video) Start using SharePoint sites, SkyDrive Pro, and Newsfeeds (video & links) Set up Office 365 for your business (site) What's new with SharePoint, a top 10 (blog post) New SharePoint mobile offerings (blog post) Sample SharePoint consumer site SharePoint Online for small businesses (index of articles) SharePoint Online for midsize/enterprise (index of articles) NEW: SkyDrive Pro App

www.office.com/setup Blogs: If you are still using Microsoft Office 2003, you should be aware that Official support has long ended. If you are using Office 2007, support is due to end in 2 short years. Microsoft Office 2016, the latest Windows-based version of the major technology company's application suite, is scheduled for a release sometime in spring, 2015. However, we already know quite a bit about the product, thanks to a preview and testing program that Microsoft has been running. Here are 6 details to look forward to, ahead of the product's mainstream release: 1. Better Security Microsoft Office 2016 will emphasize the value of better security parameters. In addition to a file-level encryption functionality, new data loss protection tools inside of Microsoft Word, Microsoft Excel, and Microsoft PowerPoint will warn users when they attempt to save confidential files to unsafe locations. Microsoft Outlook will also be more secure, thanks to a multi-factor authentication feature. Similarly, the application suite will have stronger information rights management tools that let you limit what people can do with your documents or emails after you've shared access with them. For example, you can allow access to a certain document to expire after a set period of time, and prevent it from being forwarded. These tools will also stop people from copying and pasting information out of Microsoft Office 2016 applications. 2. Business Intelligence Features Microsoft Excel lives up to its name in Microsoft Office 2016. The latest version of this application features a built-in business intelligence tool called Power Query. This tool can dramatically change the way that you approach your data. Using it, you can quickly combine your own numbers with figures from public databases like Data.gov and Microsoft Azure Marketplace. After doing this, the application has another tool that lets you create detailed visualizations of the combined data. The data analysis tool

Forms are the cornerstone of business applications, and plenty of options exist to create a form in SharePoint. Which one you use will depend on your needs, technical skill and the version of SharePoint you are using. In this article we'll explore seven ways to build forms in SharePoint along with some of the pros and cons of each. All these options will be storing the data in an existing SharePoint list. SHAREPOINT LISTS Default forms are available for any SharePoint list. Create a list and you have a corresponding form to add and modify items. Options are available to organize the order of fields, format them, validate input, add basic calculations and attach files. There are also more advanced options such as limiting permissions to item owners and enabling workflows. You can modify all of these under List Settings for the list. These generic SharePoint forms are a good choice for simple applications that don't have too many columns or records and that only require basic functionality. Lists also offer a data sheet view to edit a limited set of columns, much like a spreadsheet. What you see is what you get with these basic forms. If you need to break fields up into multiple tabs, or perhaps have business logic run on them in real time, you'll need to keep on reading. And although theoretically a list can store millions of items, you can only access up to 5,000 items in any view (in reality the numbers are far lower before performance degrades considerably). Basic Sharepoint list form - www.office.com/setup SHAREPOINT DESIGNER Creating a custom form in SharePoint Designer is relatively easy. You take an existing SharePoint list and use Designer to create a new .aspx page which renders and controls the form. There are files used by a list to create forms, one each to add, edit and view. These are located in the same folder as their associated SharePoint list. With Designer you can show or hide fields based on certain criteria, change the layout, use va

www.office.com/setup Blogs: Office 365 is a subscription based package that buys you time limited access to a number of Microsoft services and software packages, including the latest desktop Office suite, an online version of Office, cloud storage, and premium mobile apps.Stop Bashing Microsoft: 5 Ways In Which They're Awesome Stop Bashing Microsoft: 5 Ways In Which They're AwesomeMicrosoft doesn't always get fair treatment. When it comes down to it, they're a pretty awesome company. There's been enough Microsoft bashing, now it's time for some love.READ MORE Office 365 follows a business model known as Software as a Service (SaaS), which has commonly been used for deploying enterprise software. With subscription-based services like Spotify, Napster, or Amazon Prime, it has found its way into the consumer software market some time ago. Does Office 365 provide enough value to be worth the money? CAN YOU STILL USE IT ON YOUR DESKTOP? Yes, absolutely! Microsoft isn't moving Office entirely into the cloud just yet. While you can access Office Online via the browser and store your documents on OneDrive, Office 365 offers many other ways to access and edit your documents. The current package of Office 365 includes the Office 2013 desktop suite (Office 2011 for Mac users). In the summer or fall of this year, you will be able to upgrade to Office 2016.Don't Pay For Word! 5 Reasons You Should Use Office Online Don't Pay For Word! 5 Reasons You Should Use Office OnlineOffice Online is the free and cloud-connected version of Microsoft Office. Limitations are compensated by features, useful even to users of desktop Office. Best of all is itsREAD MORE Microsoft Office - www.office.com/setup WHAT IS INCLUDED & WHAT IS THE PRICE TAG? The exact composition of the package depends on the Office flavor you choose. Office 365 Home, Office 365 Personal, and Office 365 University include the following software: Word Excel PowerPoint OneNote (now free for everyone) Outlook Publ

WWW.OFFICE.COM/SETUP BLOGS: GO TEAM! THAT'S WHAT OFFICE 2016 IS BUILT TO ENCOURAGE, WITH NEW COLLABORATIVE TOOLS AND OTHER WAYS TO TIE WORKERS AND CONTENT TOGETHER. pcw office primary 2 - www.office.com/setup www.office.com/setup Blogs: Office 2016 is a major upgrade, but not in the way you'd first suppose. Just as Windows 10 ties notebooks, desktops, phones and tablets together, and adds a layer of intelligence, Office 2016 wants to connect you and your coworkers together, using some baked-in smarts to help you along. I tested the client-facing portion of Office 2016. Microsoft released the trial version of Office 2016 in March as a developer preview with a focus on administrative features (data loss protection, multi-factor authentication and more) that we didn't test. I've been using it since the consumer preview release in May. Microsoft seeded reviewers with a Microsoft Surface 3 with the "final code" upon it. That's a slight misnomer, as the Office 2016 apps upon it used the same version that Microsoft had tested with the public, with a few exceptions: Outlook was pre-populated with links and contacts of a virtual company to give reviewers the look and feel of Delve, Outlook's new Groups feature, and more. Office 2013 users can rest easy about one thing: Office 2016's applications are almost indistinguishable from their previous versions in look and feature set. To the basic Office apps, Microsoft has added its Sway app for light content creation, and the enterprise information aggregator, Delve. Collaboration in the cloud is the real difference with Office 2016. Office now encourages you to share documents online, in a collaborative workspace. Printing out a document and marking it up with a pen? Medieval. Even emailing copies back and forth is now tacitly discouraged. office 2016 review powerpoint demo shot - www.office.com/setupMicrosoft Microsoft says its new collaborative workflow reflects how people do things now, from study groups

www.office.com/setup Blogs: Missing a key security signal could mean not catching a breach, but the number of security signals is increasing exponentially. It's becoming impossible to manually prioritize them. That's why Office 365 applies intelligence to help you proactively manage risk and ward off threats. Today, we're pleased to introduce several new capabilities in Office 365 that help you manage risk and stay ahead of threats: Office 365 Secure Score-A new security analytics tool that applies a score to Office 365 customers' current Office 365 security configuration. Office 365 Threat Intelligence Private Preview-Service that leverages billions of data points from the Microsoft Intelligent Security Graph to provide actionable insights to the global threat landscape and help customers stay ahead of cyber threats. Office 365 Threat Intelligence is now in private preview, with general availability planned for later this quarter. Office 365 Advanced Data Governance Preview-Applies machine learning to help customers find and retain the most important data to them while eliminating redundant, obsolete and trivial data that could cause risk if compromised. Office 365 Advanced Data Governance is now in preview, with general availability planned for later this quarter. KNOW YOUR OFFICE 365 SECURE SCORE Do you know how you'd be rated if someone were to evaluate your security configuration? To give you better visibility into your Office 365 security configuration and the security features available to you, we're pleased to introduce Secure Score-a new security analytics tool. Secure Score helps you understand your current Office 365 security configuration and shows you how implementing additional controls can further enhance your security and reduce risk.* Here's how it works: Secure Score Summary-Displays your Secure Score and provides access to view your Score Analyzer. Your Secure Score, the numerator, is the sum of the points associated wi

In order to be taken seriously, small businesses need to convince customers of their professional ability and their value. Small businesses can punch above their weight by taking the time to go to market with a professional set of business documents, templates and content to ensure customers aren't dismissing them before they have a chance to pitch the value of their product or service.

Part of the thrill of working for the Office Division is the opportunity to tackle thorny business issues on behalf of our customers while providing them with a road map for the future. That may be why an interesting article caught my attention this week. In it, the author examined some of the investments Microsoft is making in the unified communications space. While I didn't agree with all of the conclusions it contained, the article certainly underscored the interest in communications and collaboration and how to make people more productive. Communicating and collaborating with others is really at the heart of what we do every day. Whether at work or at home, people have the need to make meaningful connections with one another. Compounding that need are the realities of the world we live in where instant access to information is expected, friends and coworkers are scattered across geographies and many adults are juggling multiple mobile devices. At Microsoft, we believe technology isn't the problem to these complexities, it's the answer. We're committed to providing capabilities that help people make sense of it all and to do so in a way that is intuitive, barrier free and agnostic to the devices on which we rely. We're incredibly proud of the fact that our long term-term vision for communications and collaboration not only marries the best of the cloud and the desktop, it's a holistic approach that spans "from the living room to the boardroom" placing people at the center of everything we do. Our communication and collaboration vision comes to life utilizing client and cloud assets, including Lync, Skype, Yammer, Outlook and SharePoint. These tools are enabling enterprise social capabilities, HD video conferencing and document collaboration as part of a highly secured, reliable and extensible platform. At the risk of looking geeky, I have to admit that I have a soft spot for Lync and it's comforting to know I'm not alone. More than 90% of

Remember the vintage game "Pull the Rug Out?" It is a board game where players stack different items on top of a rug. Eventually, one of the players tries to pull out the rug without tumbling the pieces stacked on top of it. Google's recent announcement that it is phasing out several additional services, including the highly popular Google Reader, reminded me of this game, as I recall that the stack most always toppled to the ground. Google introduced Google Reader, gradually built up its popularity, and then pulled the rug out with little warning, causing its customers to stumble. As one Google customer put it: "Google spends millions of wasted dollars on pet projects, then kills one of their best products on a whim." Google's most recent spring cleaning brings the total number of services it has discontinued to 70 in just a year-and-a-half. That's right-a whopping 70 services that have been shut down in just 18 months. Among the services Google will discontinue with little warning is Google Cloud Connect, introduced with a lot of fanfare just two years ago. Cloud Connect is a plug-in that enables Google users to share and edit Microsoft Word, PowerPoint and Excel files. To continue collaborating with Microsoft Office, Google users have just four weeks to uninstall Cloud Connect and install Google Drive. Companies that can't get to it by April 30 will be out of luck, leaving them without a way to collaborate on Office documents used by millions of employees, partners, and customers. But of all the services Google is discontinuing this time, the one that's drawing the biggest backlash is Google Reader, a service used by hundreds of thousands of users to keep track of their favorite websites and blogs via RSS feeds. The news of Google Reader's shut down drew outrage from users, who put together a petition demanding that Google reinstate the service. "Our confidence in Google's other products - Gmail, YouTube, and yes, even Plus - requ

www.office.com/setup Blogs: Microsoft today detailed the new features and improvements that it delivered to Office 365 users this month. Key among them are new Excel co-authoring capabilities, Microsoft Teams, and new OneNote inking and accessibility updates. "Office 365 provides the broadest and deepest toolkit for collaboration between individuals, teams and entire organizations," Microsoft corporate vice president Kirk Koenigsbauer explains. Here's what's new in March. CO-AUTHORING IN EXCEL 2016 FOR WINDOWS Following similar functionality in Word and PowerPoint, Microsoft has enabled co-authoring capabilities in Excel for the Windows desktop (Excel 2016). (This feature is also available in Excel Online and Excel Mobile on Android, iOS, and Windows 10; Excel for Mac support is coming soon.) "This allows you to know who else is working with you in a spreadsheet, see where they're working and view changes automatically within seconds," Mr. Koenigsbauer says. Co-authoring in Excel 2016 for Windows is rolling out for Office 365 subscribers in Office Insider Fast, Microsoft says. Co-authoring in Excel for iOS is currently available for Office Insider. The feature is generally available in Excel Mobile for Android and Windows, and in Excel Online. AUTOSAVE Microsoft is working to expand the availability of AutoSave beyond mobile versions of Office: Office 365 subscribers in Office Insider Fast now have access to AutoSave in Word, Excel and PowerPoint on Windows desktop, for files stored in SharePoint Online, OneDrive and OneDrive for Business. "With AutoSave, you can stop worrying about hitting the Save button, whether you're working alone or with others," Mr. Koenigsbauer explains. MICROSOFT TEAMS Microsoft delivered its long-awaited Slack alternative, called Microsoft Teams, earlier this month to all Office 365 commercial customers. And last week, it shipped Microsoft Teams to all Office 365 Education subscribers as well. "We are thri

Right around the same time as we moved into our new digs on Market Street, we launched Yammer's civic engagement initiative called Mid-Market Matters, which focuses our community efforts on issues affecting our new neighborhood. Through this initiative we encourage Yammer employees to get out of the office (as beautiful as it is) and interact with our neighbors - whether that means grabbing a coffee at MaVelous, taking dance classes at LINES Dance Center, or volunteering at a local non-profit. Up until the 1950s the Mid-Market neighborhood was a thriving theater district. www.office.com/setup (UPFROMTHEDEEP.COM POSTCARD, CIRCA 1957) www.office.com/setup (SOURCE: SAN FRANCISCO HISTORY CENTER, SF PUBLICLIBRARY) However, after years of neglect and the unfortunate consequences of various policy decisions, we were left with many empty storefronts and a haven for illicit activity. www.office.com/setup (SOURCE: UPFROMTHEDEEP.COM) After numerous attempts at revitalization, it seems we finally have a fighting chance to make some lasting improvements to the area. Thanks to the public-private partnerships formed and the intense focus by all parties involved, we hope to make a difference in the lives of Mid-Market residents and businesses. . This time around everyone is at the table (transit, the arts, non-profits, the Mayor's office, and the business community). We all want to bring Market Street back to its former glory! Since January we've been busy! So far we've sent 70 employees to St Anthony's Foundation to serve meals and sort clothes: www.office.com/setup We've donated 50 monitors to the Tenderloin Tech Lab. www.office.com/setup 15 employees volunteered at the Tenderloin Community School to help teachers with classroom activities www.office.com/setup And we've sent a few folks out to keep the streets safe while kids get to their afterschool programs. www.office.com/setup This Friday April 12th, Yammer is giving back in a big way. Al

www.office.com/setup Blogs: Good Morning America's "Boosting Your Business" segment, sponsored by Microsoft, provides entrepreneurs and small businesses with simple advice and tools to help them grow. On March 15, Good Morning America brought in Maxie McCoy, a career expert, to give tips and tricks to help businesses across the country be more productive and collaborative. To demonstrate some of these tips, Maxie visited WeWork, the hugely successful shared-office space startup, and talked about how the WeWork Creator Awards team can work together in a new way using Microsoft Teams, a new chat-based workspace in Office 365. Maxie gave the Creator Awards team advice on aligning their vision, delegating responsibility and communicating clearly within team workspaces. She showed them how Microsoft Teams creates a secure hub for teamwork, helping them communicate and collaborate more effectively. Unique vision and unquestionable talent has made the WeWork team into what it is today. Microsoft Teams gives them a new way to work together and continue to grow. Watch the segment now: Check out Microsoft Teams to see how your team can be more productive and collaborative as well. Download and read "The Ultimate Guide to Chat-Based Tools."

WHAT IS MICROSOFT PROJECT? www.office.com/setup Blogs: Microsoft Project is a flexible tool for project portfolio management (PPM) and daily work, delivered through Office 365. The first place in this category of products is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2016. You can try out Wrike for free here. You can also compare Microsoft Project with Wrike and see which one is better for your company. Microsoft Project enables businesses to get started, manage project portfolio investments, and deliver successfully with the intended business value. Microsoft Project Professional gives businesses a powerful, visually enhanced way to efficiently manage a wide range of their projects and programs. From meeting important deadlines, to choosing the right resources and empowering your office teams, Project Professional delivers new as well as intuitive experiences to plan, manage, and collaborate with various individuals, teams, and the enterprise.

www.office.com/setup Blogs: Microsoft Word is an essential tool for any individual in today's digital age. Whether you are a working professional, a diligent student or an active retiree, proficiency in Microsoft Word is a vital skill1 that is useful for both complex business requirements as well as basic day-to-day purposes. Not only is Microsoft Word a flexible tool that allows you to achieve many of your digital document needs, it is also one of the most user- friendly applications from the Microsoft Office suite. Below are 10 MS Word features that you should be using at work, school or home but likely aren't. 1. SMART ART The Office 2007 and Office 2010 applications share very similar features for working with a range of graphics including pictures, Clip Art, Shapes, diagrams and Charts. It's easy to confuse SmartArt with the similarly named WordArt. Where WordArt just allows you to display text using a wide variety of different formats and effects, SmartArt is a comprehensive and flexible business diagram tool that greatly improves upon the 'Diagram Gallery' feature found in previous versions of Office. Smart Art screen shot 2 - www.office.com/setup The great thing about SmartArt is the ability to swap between different diagrams, even diagrams from other categories, without losing the information that you have already entered. From the selection available, use whichever SmartArt is appropriate to give your document that little bit extra charm. 2. TURN DATA INTO VISUAL CHARTS Charts are created using the same chart 'engine' that Excel uses. Accordingly, as your chart is created, another window will appear containing the Excel-generated data that the chart is based on. Use the Insert Chart button in the Illustrations group to insert a chart and select from the variety of options. The charts are versatile, just like the user-friendly data represented separately in MS Excel to smooth out the whole data-input-to-graph process. Visual Charts -

A teacher would never be satisfied with her performance if she discovered that the entire back row of her classroom was unable to hear her lecture. In the world of cloud services for business, we see things the same way. With Office 365, every user counts! Google has a different approach. It starts counting downtime only after at least 5 percent of users are affected. Imagine if 100 of your 2,000 users had no access to email. Would you, as an IT professional, be satisfied with your performance? Would your business hold you accountable for your performance? The answers to these questions are clear. Calculating downtime only after 5 percent of your users cannot access email, as Google does, makes it more difficult for you to assess impact to user productivity. Google's approach doesn't help your business with meaningful performance metrics.

WHAT IS MICROSOFT PROJECT? www.office.com/setup Blogs: Microsoft Project is a flexible tool for project portfolio management (PPM) and daily work, delivered through Office 365. The first place in this category of products is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2016. You can try out Wrike for free here. You can also compare Microsoft Project with Wrike and see which one is better for your company. Microsoft Project enables businesses to get started, manage project portfolio investments, and deliver successfully with the intended business value. Microsoft Project Professional gives businesses a powerful, visually enhanced way to efficiently manage a wide range of their projects and programs. From meeting important deadlines, to choosing the right resources and empowering your office teams, Project Professional delivers new as well as intuitive experiences to plan, manage, and collaborate with various individuals, teams, and the enterprise. OVERVIEW OF MICROSOFT PROJECT BENEFITS Arguably one of the best among the currently available project management tools, Microsoft Project is the tool for any company that is tired of trying to boost productivity with whiteboard scribblings, post-it notes, as well as scraps of paper. The tool deals with complexity in a very simple manner. While the tool has an impressively huge range of capabilities, it is relatively easy for any user to get it to do exactly what he or she needs. Microsoft Project is designed by people who have managed real-life projects and know that some things and processes are always changing. Thus with this tool, adding new tasks or revising the organization of a project midway through will be an easy thing to do. It is extremely intuitive and offers great balance of usability and complexity. Project is used in various industries including manufacturing, pharmaceuticals, construction, retail, financial services, government, a

Microsoft Project is a flexible tool for project portfolio management (PPM) and daily work, delivered through Office 365. The first place in this category of products is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2016. You can try out Wrike for free here. You can also compare Microsoft Project with Wrike and see which one is better for your company. Microsoft Project enables businesses to get started, manage project portfolio investments, and deliver successfully with the intended business value. Microsoft Project Professional gives businesses a powerful, visually enhanced way to efficiently manage a wide range of their projects and programs. From meeting important deadlines, to choosing the right resources and empowering your office teams, Project Professional delivers new as well as intuitive experiences to plan, manage, and collaborate with various individuals, teams, and the enterprise.

Remember the vintage game "Pull the Rug Out?" It is a board game where players stack different items on top of a rug. Eventually, one of the players tries to pull out the rug without tumbling the pieces stacked on top of it. Google's recent announcement that it is phasing out several additional services, including the highly popular Google Reader, reminded me of this game, as I recall that the stack most always toppled to the ground. Google introduced Google Reader, gradually built up its popularity, and then pulled the rug out with little warning, causing its customers to stumble. As one Google customer put it: "Google spends millions of wasted dollars on pet projects, then kills one of their best products on a whim." Google's most recent spring cleaning brings the total number of services it has discontinued to 70 in just a year-and-a-half. That's right-a whopping 70 services that have been shut down in just 18 months. Among the services Google will discontinue with little warning is Google Cloud Connect, introduced with a lot of fanfare just two years ago. Cloud Connect is a plug-in that enables Google users to share and edit Microsoft Word, PowerPoint and Excel files. To continue collaborating with Microsoft Office, Google users have just four weeks to uninstall Cloud Connect and install Google Drive. Companies that can't get to it by April 30 will be out of luck, leaving them without a way to collaborate on Office documents used by millions of employees, partners, and customers. But of all the services Google is discontinuing this time, the one that's drawing the biggest backlash is Google Reader, a service used by hundreds of thousands of users to keep track of their favorite websites and blogs via RSS feeds. The news of Google Reader's shut down drew outrage from users, who put together a petition demanding that Google reinstate the service. "Our confidence in Google's other products - Gmail, YouTube, and yes, even Plus - req