Best Helpdesk Ticketing System |Ticketing Tools List - 0 views
-
sonamagarwal on 16 Jan 19Helpdesk refers to the process of resolving customer queries and grievances that is an inseparable element of any business especially e-commerce. To help the customers better, businesses can automated their helpdesk operations with online helpdesk software. These helpdesk software capture the queries/ grievances and direct them to the appropriate personnel to be resolved.