ISO Training - 0 views
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sonamp on 08 Jul 11The ISO definition goes farther in that it may include associated characteristics after merchandise or service such as consignment, packaging, labeling, billing, as well as, methods and schemes within the supplier's association. A clientele may identify some or all these characteristics.A problem or nonconformity in any of these localities may lead to clientele dissatisfaction. An association must ensure that it has systems and controls to guarantee that it can consistently fulfill all these requirements and enhance clientele approval.