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CRM or Customer Relationship Management is a very wide term in businesses. The term" CRM" is used differently across different organizations, irrespective of the nature of the organization. Each organization has huge customer or prospect data and also they need to implement multiple processes to handle its sales execution. A CRM comes handy over here as it automates these processes and gives the organization their control. CRM is a combination of both things: Customer High-Quality Data. Process Defined inside an organization. With the help of CRM, an organization can manage both the above things and deliver the best value to the end customer. CRM can be required for numbers of different processes 1. CRM for Sales Process. An Organization looking to manage his leads from the initial stage until the time they become a customer. CRM provides an organization with a in hand tool to manage their leads from its initial stage to the time it becomes their customer. CRM helps in aligning your company's sales process and one of those Sales CRM Software is Delta Sales CRM. "Delta Sales CRM is a user - friendly lead management and tracking CRM software that helps in aligning your company sales process" It features help manage your company sales pipeline. Some of those features are: Lead Capturing - Its lead management software capture and records lead systematically from various sources like websites, cold calls, and email marketing. Contact Management - It provides you with an integrated contact system where you can email, call, set meetings, takes notes, and store business documents all in one place. Sales Pipeline Made Clearer - Using out the Sales CRM Software you will get to know the stages of all your leads. Assignment & Follow-ups - Delta Sales CRM allows you to assign new activities to the specialized personnel designated for the task, this speed up the follow-up process. Email Integration - Email Integration allows you to track and store convers