Library User Survey Templates & How-Tos - Library Research Service - 0 views
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Rhondda Powling on 14 Oct 14"Are you interested in learning more about your patrons' usage of and satisfaction with your library, and their demographics? Here are 3 sample survey templates of different lengths to be used "as is" or adapted to your organization's specific research needs. The short survey template focuses on customer satisfaction, the medium and long survey templates add questions about library usage, and the long survey template also includes a demographics section. Before using the templates, it is important to read them carefully to ensure that all of the questions pertain to your library and to your information needs. Each template is formatted as a Microsoft Word document in order that you may delete, add, or modify questions as necessary. Each of these survey templates is intended to be very general to offer the richest opportunity for follow-up. For example, if you learned from the surveys that your patrons were less than satisfied with your library's facilities, you might then create a follow-up survey or plan interviews or focus groups to explore that issue at greater length."