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Maranda Ward

Related Bibliography « Social Informatics Blog - 3 views

    • Maranda Ward
       
      Resources on Social Informatics. Blog itself is written by students and academia... They use these resources in their posts, as well as citing additional resources in the posts themselves.
  • Barak, A., and J. Suler. (2008) Reflections on the psychology and social science of cyberspace. In A. Barak (Ed.), Psychological aspects of cyberspace: Theory, research, applications. Cambridge, UK: Cambridge University Press.
  • Social Informatics and Current Events
    • Britt Johnson
       
      This is very informative! thanks.
    • Ronald Jay Gervacio
       
      I find this post, (http://socialinformaticsblog.com/2012/05/15/ontology-of-students-in-interdisciplinary-programs/) very similar to this article that I've read before describing what a User Experience Design (UXD) is, (http://uxmag.com/articles/hi-im-a-ux-developer-youre-a-what). Being a graduate student studying UXD, I find it difficult sometimes to explain to people what my field entails just like how a Social Informatics student would feel. It's very unfortunate how some interdisciplinary studies just don't get the same acknowledgement as with other disciplines!
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  • The goal is to give an overview of publications in the field that may be relevant for reflexion and future studies.
  • Digital Inclusion
  • Internet anonymity
  • Entries RSS
  • Patton, J.W. (2000). Protecting privacy in public? Surveillance technologies and the value of public places.” Ethics and Information Technology 2:181-187
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    This blog was created by Indiana University students and faculty who were interested in Social Informatics. On top of providing information on current events, conferences, and a pretty good bibliography, they also write their own entries about related topics in social informatics. Some of the posts seem more geared toward moderate to experts in social informatics, but there are a lot of great posts incorporating theory, literature in the field, personal opinion, and current events.
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    I posted this blog above, Maranda, before I could see anyone else's posts... sorry about that! Great minds think alike :)
Maranda Ward

Social Informatics in Libraries - 4 views

    • Maranda Ward
       
      Bibliography has some good resources on MLIS topics in general, as well as some interesting SI resources.
  • Community Informatics
  • Using the Behavioral Sciences to Explain Browsing in ICTs
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  • The Social Design of ICTs
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    I found this blog by a librarian at Columbia University, when I was first messing around with Diigo. In this blog she writes about articles that she has read on social informatics and comments on them from the perspective of a librarian. Might be interesting as many of the articles pair social informatics and librarianship.
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    ^I found this post on e-journals and e-books to be particularly interesting, in that some scholars prefer the print versions because they find them more conducive to browsing and looking at similar content. You can browse electronic material, just not in the same way as you would search a bookshelf. By reading an article through an electronic database, such as ScienceDirect, you can obtain instantaneous access to similar articles (sometimes, ScienceDirect will even "suggest" ones you might like, or you can access articles written by one or more of the authors. If instant access isn't possible, some databases have an automated "Request via Interlibrary Loan" or other document delivery service. You can browse content that interests you and automatically download citations and snapshots to Zotero, Refworks, or another info-gathering tool, and be less likely to misplace your research. Some libraries are caught between a rock and a hard place, because of the lack of space and the cost of storing print journals. But how do you serve the users who prefer the old ways of browsing and gathering research by rifling through these print journals?
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    Maranda, this is good stuff. I think for libraries and particularly librarians to continue to be relevant we need this type of analysis of how people are using information technology, how it impacts our society (locally/nationally), and how we can leverage that knowledge to better serve the public both in providing information access and also improving information literacy.
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    That sticky note you added about the difference b/w social informatics and community informatics I think will be an interesting topic to take a look at -- particularly in regards to the political aspects of both (could be good stuff for our group presentation -- THX!)
Jennifer Bradley

Social-informatics.org - 1 views

  • Social Informatics
  • Bibliography
  • deals with interaction of modern society and information communication technology (ICT).
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    This is a great resource created by the Social Sciences faculty at the University of Ljubljana. On top of getting information about current projects and events there is also a really great bibliography that might be helpful for our final projects.
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    The website is run by Chair for Social Informatics (CSI) at Faculty of Social Sciences (University of Ljubljana), which deals with interaction of modern society and information communication technology (ICT).
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    Whoops, didn't see that this was already added, and now it won't let me delete!
Samantha Gilham

Call for Papers - SocInfo 2012 - 0 views

  • Computational models of social phenomena, social simulation Social choice mechanisms in the e-society Social networks: discovery, evolution, analysis, applications Social Behavior Modeling Web mining and its social interpretations Social Influence and Diffusion Models of Social Influence Security, privacy, trust, reputation and incentive issues Social Communities and Social Network Analysis Design and analysis of social/collaborative Web applications Social Interactions and Collaboration Algorithms and protocols inspired by human societies Socio-economic Systems and Applications Mechanisms for providing fairness in information systems Virtual communities (e.g., open-source, multiplayer gaming) Impact of technology on socio-economic Recommendation systems Visualization of dynamic social networks Social applications of the Semantic Web Social Informatics Theory Social system design and architectures Trust, Privacy, Risk and Security in Social Contexts Social Intelligence and Social Cognition Social media analytics and social media intelligence Emotional Intelligence and Data Mining
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    Page shared by another classmate, topics page may be a good brainstorming page to think of project topics/focus
Maranda Ward

SocInfo 2012 - 3 views

  • The 4th International Conference on Social Informatics, 5–7 December 2012
    • Maranda Ward
       
      It might be worthwhile to review the previous conference abstracts/programs, as there might be more literature on these topics since they are from a year or two ago.
    • Maranda Ward
       
      The topics link provides a list of the topics being covered at the conference. Might be worth exploring for terms to use in searching in Google, or for possible final project topics.
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    Hey guys, Found this conference on Social informatics. Has some interesting topics for the conference. Maranda
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    Thanks for the link! I found an interesting potential topic for my final project: Social Gaming!
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    Thanks Maranda, found this super helpful!
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    Yes, I find it really useful to look at the past conference programs to see the hottest topics.
Meaghan Corbett

About // // Culture DigitallyCulture Digitally - 1 views

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    Culture Digitally is a gathering space for social informatics scholars around the world, who come from a variety of disciplines (communication, sociology, media studies, computer science, anthropology). to share and comment on the latest research in the field. The idea behind the blog is that social informatics transcends several different areas of study and so cross-disciplinary collaboration is incredibly important.
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    What an interesting blog! The dialogue they had titled "(How) Have Technological Shifts Changed Being A Sports Fan?" was so interesting! My focus as I searched through SI literature tended to focus on issues of censorship and privacy, but the idea that technology would impact sports fandom had never occured to me. The stances made by both participants were very well thought out and presented some really good arguments. The role of technology in fandom studies is an area that could be really interesting to dive deeper into.
Amanda Bailey

Social Informatics in the Information Sciences: Current Activities and Emerging Directions - 0 views

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    Article from 2000 about SI and its purpose. Although it is somewhat older, it is interesting to see 12 years ago what kinds of programs and courses were being offered about SI and where some of the research in SI was going. It would be interesting to compare this to more current information on these topics.
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    An easy comparison is noting how much more diverse the sub-topics of social informatics is now. Just like the expanding and evolving technological landscape, informatics changes and grows just as quickly with the subject matter. Good find!
Meaghan Corbett

danah boyd | apophenia - 4 views

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    danah boyd (all lowercase) is one of the leading researchers and thinkers within this developing field of social informatics. Her blog analyzes and provides commentary on social networking and how it's changing the way we communicate with each other.
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    A passionate advocate for LGBTQ youth and outspoken opponent of bullying, cyber or otherwise, she's written extensively about Tyler Clementi and Dharun Ravi, and the role played by serious misuse of digital technology to malign an individual. She also goes into how "media-driven narrative" has shaped public perception of this case: http://www.zephoria.org/thoughts/archives/2012/02/24/stop-the-cycle-of-bullying.html
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    Thanks for sharing this...I saw danah boyd give a keynote at a conference here in Maryland called Theorizing the Web and she was definitely a big deal. Actually, come to think of it, the notes from that conference might have some information to share here as well.
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    An excerpt from boyd's notes on her speech about "the power of fear in networked cultures" "The tools that we build are getting repurposed around the globe by people with all sorts of different agendas. They're being used by activists to challenge the status quo, but they're also being used by the status quo to assert new kinds of authority. People are building the new networks of power on the technological networks that we've generated and they're reinforcing existing power structures. "Through social media, we're ramping up the attention economy. We are setting in motion new networks. We like to think of ourselves as disrupting power systems and, indeed, that's what we were doing for a long time. But now, those in power are leveraging our tools to exert new forms of power. Fear is one of the tools that's being used. People are finding ways to put fear into our systems. "Social media is no longer the great disrupter. It is now part of the status quo. Are we prepared for what that means? Are we prepared for the ecosystem that we've created? Do we even understand how our systems are being employed by those hellbent on maintaining power in a networked age? "I don't have good answers to these socio-technical conundrums. But I think that these are important issues and I need your help in figuring out where to go from here."
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    good find! you will encounter more of her work later on
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    I second on the good find comment! Her post about Ravi's conviction was interesting, not only because it hits home because it happened at RU, but it brings up some extremely important topics when it comes to online bullying, the use of technology/media in the private/personal sphere, privacy etc. And she closes with saying she would hope this case would change others' actions and outlook on the harmful uses of technology and invasion of privacy, but unfortunately it most likely won't and we will continue to see these types of things happening.
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    Thank for that! I'm really enjoying this, and it is helping me think about the culture of unease we seem to be living in. http://talks.webstock.org.nz/speakers/danah-boyd/culture-fear-attention-economy/ where
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    I really like her talk on the culture of fear, and how it relates to the rapidly expanding array of mediums in which to spread this culture. This is a nice counterpoint to Howard Rheingold's view of some of the positive uses of social media to promote engagement and change rather than this focus on isolation and fear.
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    One thing to remember is that Rheingold was very Utopic in his early writings. That becomes more critical later on.
Ronald Jay Gervacio

Social Computing: From Social Informatics to Social Intelligence - 2 views

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    I found this scholarly article that talks about the future of social computing based on the integration of technological infrastructures (e.g. Web 2.0, database, multimedia etc.) and social theories, fundamental principles of ICT.
Jorge Arganza

Howard Rheingold | Exploring mind amplifiers since 1964 - 5 views

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    I have been following Rheingold's work for some time, and I highly recommend falling down through his particular 'rabbit hole' of stuff. He studies online communities and ways in which ICT enhance the individual and the collective group's capabilities.
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    This is an interesting blog as long as you can get around the book promotions :-) I thought the Social Media section on the site particularly interesting. One of the articles I liked was the one on Smartmobbing by Howard Rheingold (http://rebooting.personaldemocracy.com/node/5484). This is an interesting idea because a lot of politically charged organizations are utilizing social media to basically create online mobs. Social media is now used to organize petitions, spread the word about marches, and basically spread information. People who were once sort of out of mainstream politics can now get involved and keep track of what is going on in the world. Social media has definitely influenced politics, changing the way parties endorse their candidates and more.
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    @ Maranda (aside... I didn't see a way to "comment on a comment" so I am posting this directly under the main post) -- I think the the social mobbing you mention is a really interesting trend. In my town, we recently started an online petition through change.org to keep our town pool. It took only a few days to get twice the signatures we needed and no gas was used or feet blisters created. I am trying to think critically of a downside to this manner of using social tools, but I cannot think of one! @Jorge -- Very nice blog. I found a great article (http://www.technologyreview.com/view/428043/there-is-no-digital-divide/) debating the other side of the digital divide argument posed by the NYT's piece from last week. I also like Rheingold's "infotention" invention. I could use a little "infotention" intervention -- every time I get involved with a tech or social tool, a new one is created that seems better and more suited to whatever task I was trying to accomplish. Sometimes I feel as if we are living in a time when nothing remains permanent.
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    This guys seems very clever and witty! I enjoyed reading his blog about Twitter (http://blog.sfgate.com/rheingold/2009/05/11/twitter-literacy-i-refuse-to-make-up-a-twittery-name-for-it/) talking about how this powerful social media can be so influential and useful if the user knows how to utilize it for the right reasons. Being a non-Twitter user, I found it interesting how he explained numerous advantages of being an active member. Now that I've read this, I might reconsider of joining it...
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    This was a very informative blog! Thanks Jorge. Like Pam, I really liked the "infotention" idea. diigo is a perfect example. I really just started looking at it today and was really confused (if you couldn't tell with my questions) on how it worked, where to comment, etc. The more I've looked at it today, the easier it has become to use. But something new will probably come along in the net couple months and then I'll have to learn how something works all over again.
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    Jorge, this guy has been around forever and really has some interesting ideas. Looking through his website, which has a nice design to it, Rheigngold does a great job of talking about the positive impact technology can have on society, particularly from the standpoint of collective cooperation. As recent history shows, the use of technology has the power to bring people together, even to the point of ending a decades-long dictatorship.
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    Howard Rheingold has very interesting points on his website/blogs. I like his Infotention definition and how he believes if we are armed with the right tools/skill-set, we can address information overload. I also liked how he stressed instead of continuing to criticize the negative impacts of the internet on us, that we find better tools and ways to learn to engage the technology in a more mindful and positive manner. it is in our capabilities to do this.
Karen Carter

First Monday - 6 views

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    Open access journal devoted to entire scope of matters related to the Internet. A quick look shows articles on privacy, inclusion, data collection, open source, censorship and many other topics that could be considered part of social informatics research.
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    This is a fantastic journal. I use it a LOT and so do students when they are doing research for their projects.
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    I love this journal, Karen, and have used it a lot in past research projects. Thanks for putting it back in my brain waves!
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    First Monday is such a great blog!! It has been a great asset to me in several classes in the past, I'm glad someone brought it up here!
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    It's actually not a blog -- it's an online (legit) journal. It's a place you all should really check out as you pursue your final projects.
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    I have always been ify about open access journals because sometimes they are not refereed very well... or at all. Also, many open access journals have contributors to books and articles pay a fee for having their articles hosted online--of course they have to make their money somewhere but often it is hard for scientists/professors to take that money out of their budget depending on the cost. (could also be my publishing bias). That being said, First Monday seems to have a fairly thorough peer review process according to its policies, so I will definitely check it out.
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    I'm near the end of my degree and nearly all of my profs have included readings from the First Monday site. This is definitely a source I'll be scouring for final project ideas!
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    It's one of the best journals out in the open access world. I actually don't know much about this "business model" but it would be great if more journals would use it.
Britt Johnson

Social Informatics Blog - 2 views

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    This looks like a good, up-to-date blog created by a group of PhD students with an interest in social informatics. It includes links to recent papers and studies in many wide-ranging SI areas... some rather engaging, such as the connections b/w censorship and SI. It also has book reviews, such as a review of Virginia Eubank's Digital Deadend -- good stuff on social justice!
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    This is a really interesting blog! I particularly enjoyed the "where good ideas come from" video from Oct. 19. Also, I liked the tags, which allowed me to look quickly for posts about a topic that interests me, "Internet Anonymity".
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    Oops, looks like someone else already posted this. You guys have beat me to everything I've found so far! Way to go.
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    In addition to the actual blog, I found this group of researchers also has a Facebook page. I like the option of accessing information this way because Facebook provides snippets from the blog articles, which allows you to screen the content: https://www.facebook.com/SocialInformaticsBlog
Amanda Bailey

Anne-Marie Oostveen - Publications - 0 views

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    This is the personal site for a research fellow at the University of Oxford, Anne-Marie Oostveen. Her work is focused on SI and I found her list of publications to be interesting, as they address several areas of SI such as online identities, online activisim and public trust issues.
Britt Johnson

Just for fun - 1 views

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    How to understand and communicate social informatics
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    this is not bad!!
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    Cool, we're already doing almost all of these! I'm always in favor of step by step instructions.
Britt Johnson

Violent Video Games: A Social Informatics Perspective - 1 views

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    A thoughtful video about how society blames violence on video games, ironically from a Rutgers student!
Britt Johnson

Kids Digital World - Exploring didactics in Social Informatics and distance learning - 1 views

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    Very interesting blog talking about how kids use ICTs to learn....
Kerianne Cassidy

Facebook for First-Graders? The Social Media Giant Looks to Welcome Kids Under 13 | Hea... - 5 views

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    How young is too young? Are kids today really not interacting in person if they're busy building an online network?? My internet use wasn't policed when I was a kid, but then you couldn't do much via AOL dial-up! What happens when parents aren't as technologically adept as their kids?
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    I think this is not a good trend, although FB will probably make it happen anyway. It is already pretty obvious that today's teens do not know how to interact socially in a proper manner - they text constantly even while standing next to each other because they prefer to send messages and avoid f2f interaction; they construct sentences in a twitter-like manner. Kids need to form friendships and interact socially face-to-face, not just virtually. They need to speak to others live, know how to write coherent sentences, and not spend so many hours glued to their technical devices. Parents need to impose more guidelines. Librarians can help by assisting in finding age-appropriate websites for children. We don't need to take away the technology, but we do need to help teens and children use it in a better way.
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    I guess the logic is that kids under 13 are using the site anyway, by lying about their age or getting someone older to create an account for them, so perhaps the best course of action is to create a space specifically for them--with more restrictions and stricter privacy settings. I hope that this pre-teen space is diligently patrolled, and content vetted thoroughly before it gets posted online (sort of like having a forum moderator approve all posts before they appear on the site). I'm not sure if this is feasible....I suppose it depends on how many pre-teens sign on to this thing.
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    I. don't. like. this. My 12-year old wants a FB account simply because all his friends have one and not for any other reason. It just adds one more layer of policing that schools and parents have to be on top of. I am one of the lucky few parents whose kids are pretty good at self-policing their screen time, but I know that's rare. There are plenty of fun, age-appropriate sites for kids that age -- Pottermore comes to mind... my kids both signed up for accounts there and spend time doing the things tweens like to do, i.e. dueling their friends and socking away Galleons in their Gringotts bank accounts. If they spend a hour on Pottermore, then they know they have to go outside and shoot hoops for an hour. I am a little shocked, actually, that FB thinks tweens are a shoe-in market, since usually that demographic wants NOTHING to do with what their parents do... has FB really cracked the generation gap??
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    While I don't condone kids spending all their time on the internet, interacting with their friends through IM, I do understand the need for Facebook to create a space for kids under 13. Kids *are* using it anyway, so it only stands to reason (in my opinion) that FB do the responsible thing and police them. My step-sons both have accounts on FB. The oldest is now 13, so he's legitimate, but the youngest is 11 and he wanted one because his brother had one. He also so he could keep in touch with us (he's in Kansas, we're in NJ), so his step-father set up the account and monitors it. I would be a lot happier with him being in a policed-by-moderators environment so I didn't have to rely on his step-dad to do it. I think that there's an upside to the possible changes to FB, as long as it can be properly implemented and policed. I'm just an optimist, what can I say? And yes, I also believe that FB has possibly put a little crack in the generation gap.
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    The biggest question for me is how will the children under 13 who desire to have a facebook account react when they learn that to do it, the account must be connected to their parents account? At some point every child does something that they do not want their parents to know about..... would that be a deterrent? Would they continue to lie about their ages and use the other tips and tricks to fool the system? Back when I was 14-15 I had a "LiveJournal" account, that I willingly gave my mother access too. I had nothing to hide. But I lost several friends who felt betrayed that my mom was able to then see their posts through my account. I trusted my mom, but my friends didn't. Its a tricky web of social norms, relationships and technology.
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    I think this an inevitable situation because it's so easy to circumvent the system by just modifying the birth year. Facebook is probably just trying to protect themselves from future legal actions by letting the parents be responsible for accounts of their kids. I still don't like this but let's face the reality, Internet is so big and difficult to be policed.
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    Amanda, I think most young teenagers have accounts in online communities that they're not supposed to be on until they're a little older (those little boxes asking you whether you're over a certain age are pretty much ignored completely). I don't like the idea of young teenagers being on Facebook but my reason is more along the same lines as the first complaints about Facebook expanding: Facebook was awesome because it was a way for those in college to meet, look at each other's pictures and bios, and organize parties. Of course, it's turned into something much bigger but I'm still selfish about it: it's like I'm on vacation and I don't want to have to deal with the loud little kids jumping in the pool.
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    Just off the top of my head, I would say that 1st grade is definitely too young for a Facebook page. This article reminds me of one I read not too long ago about a mother who punished her daughter for posting pictures of herself pretending to drink by making her post new pictures of herself holding a sign warning against such behavior. The punishment photos went viral and served to teach the daughter a valuable lesson about putting compromising information on the internet.
Jennifer Bradley

FarmVille: The Garden in the Machine | In Media Res - 4 views

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    Here's an interesting article about the social mechanics of Farmville and how it mimics the ideals of "gift economy" often demonstrated by non-western, "primitive" cultures, such as those of native Papua New Guineans.
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    The in-text link to the article: " The High-Tech Gift Economy" is also worth a read. It compares the proliferation of shareware and open source software to the political movement of anarcho-communism.
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    Oh dear. I wasted many an hour on Farmville back when it was big...way more than I'd like to admit. That's a neat connection between the digital farm and the real world--and how people's obsession over the game (though I don't know if it's still the case...I deactivated my Farm because it was, well, eating up my entire life!) speaks to something deeper, like the desire for community.
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    There are some failures in the analysis made in the "High Tech Gift Economy". Thinking that the internet was created by the military is a bit of a canard: in my opinion it was the most inventive misuse of military money by a university. Also there is a conception that the 'net runs on the love of pixies and nerds, where in reality it runs on commercial networks successfully making money. I'd much prefer pixie net, but it just ain't so :(
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    I remember playing farmville and cafeville for a few months. They were catchy, but I felt they were a bit off. The idea of being chained to the computer so my crops would not spoil or my food would not overcook was draining, so I finally gave them up. Plus, the more I read about Zygna, the less I liked them as a company. Here is an blog post about how farmville and the like induce anxiety by design. http://consumerist.com/2010/12/game-developer-says-farmville-is-designed-to-be-negative-and-draining.html
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    That's really interesting Jorge: I used to play civilization, but it doesn't help me relax, it just winds me up for hours, in much the same way. Then I discovered Osmos, and have a game that actually feels calm and meditative, bizarrely enough. I had enough of those damn smirking pigs, that's for sure: no wonder the birds are angry.
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    I never got into Farmville myself, but I do remember my news feed on Facebook being overrun with notifications that friends wanted to share their crops and farm animals with me. I got the feeling there was a mob mentality to the game and I was personally turned off by the idea of buying into a product simply because many of my friends did so. The game shows how much our lives can be affected by technology when a "game" dictates how we schedule much of our time just to ensure our imaginary crops don't wither before we can harvest them.
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    Anton, I agree, Civ would keep me up for hours and hours, but I would argue that Civ is different from the farmville model because it is not oriented towards a repetitive (and time based) requirement that one has to come back to the computer a certain time later to click on stuff. Even the social aspect of farmville is a kind of pressure to get more friends into the game just to unlock more stuff, rather than to share in a community effort or a competition.
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    You should definitely look at Jesse Schell's lecture (I think maybe next week?) I put it as optional but do take a look.
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    I do not understand the appeal of Farmville or any other of the 'games' on FB. I guess I also don't understand some people's obsession with their FB or Twitter accounts. If I want to keep in touch with my friends and family, I text or phone them directly - I feel more connected by having direct interactions with them versus reading their wall or sending them a 'gift' for their fake farm. I feel relieved that I no longer have a FB account, and stay in close contact with those people that I really want to keep in contact with. I don't think the 'social' aspect of FB is a substitute for F2F interactions with people you actually like instead of Like.
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    Jorge, that's an interesting blog post, and does point out one of the big reasons why I stopped playing. It was fun for a bit, watching my crops grow, and even uplifting when my facebook friends helped out my crops or sent me gifts without my ever asking, but the planting schedules and need for "x" amount of friends in order to expand made it get old pretty quickly. And I refused to spend real money it.
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    I am sadly one of the people who is currently in the middle of an obsession with a Facebook game. I was able to get away without ever touching Farmville but then they introduced a Hunger Games-based Facebook game... which is basically Farmville with Hunger Games characters. So, yeah, I know how many hours can be wasted on such games. It's really sad; I try to keep my feed as free from my posts about it as possible for my friends' sakes. I remember there was an article in the NYT a while ago about the fact that these games can be just as much of an addiction as more nefarious-seeming things. I didn't think it was possible but then again... I've also spent quite a lot of time collecting hundreds of items that I will probably never use for a mediocre game. :(
jcinthelibrary

The New Socialism: Global Collectivist Society Is Coming Online - 1 views

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    From mid-2009 so some of the Web innovations mentioned as gaining popularity are now extremely common mainstays on the scene. However, the article takes a good look at how current social media websites can be seen as a kind of "socialism without the state:" taking the communal tendencies of socialism but erasing government from the picture.
Samantha Gilham

Twitter Literacy (I refuse to make up a Twittery name for it) | City Brights: Howard Rh... - 0 views

  • To me, this represents a perfect example of a media literacy issue: Twitter is one of a growing breed of part-technological, part-social communication media that require some skills to use productively. Sure, Twitter is banal and trivial, full of self-promotion and outright spam. So is the Internet. The difference between seeing Twitter as a waste of time or as a powerful new community amplifier depends entirely on how you look at it – on knowing how to look at it.
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    I love his quote about Twitter being banal and trivial, all of the superficial characteristics that many social media sites are comprised of, but also can also be a "powerful new community amplifier."  Looking at technology vs. knowing how to look at or use technology are two different things.  
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