Razordesk Enterprise Edition | Blue Tang Software - 0 views
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tech writer on 06 Mar 23Everything you need to keep track of your customer's requests and issues. Razordesk, a long established reliable and easy to use support ticketing system, now brought up to date supporting all major desktop and mobile web browsers. Simply create & manage tickets to track issues, requests or tasks then assign a ticket to a member of staff and other interested parties, including a line manager or sales representative for example. Create contracts to warn of tickets that are not responded to in sufficient time or completed within a contractual timeframe. Generate printable reports for that morning stand-up meeting or weekly retrospective!