The Impact of the Internet on Institutions in the Future - Pew Research Center - 3 views
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George Mehaffy on 02 Apr 10"A highly engaged set of respondents that included 895 technology stakeholders and critics participated in the online, opt-in survey. In this canvassing of a diverse number of experts, 72% agreed with the statement: "By 2020, innovative forms of online cooperation will result in significantly more efficient and responsive governments, business, non-profits, and other mainstream institutions.""