This seems particularly pertinent given all the recent activity in College around the 'Student Experience'. The lastest version of JISC Inform talks about this and this appears to be the launch of their "Student Experiences of Technology" campaign which is bound to yield something useful.
Guardian education supplement examining technology in higher education, particularly so called Web2.0 technologies and examining the student perspective.
This report is the result of "an independent inquiry into the strategic and policy implications for higher education of the experience and expectations of learners in the light of their increasing use of the newest technologies"