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This glossary provides an overview on essential tools for virtual facilitation. It has been elaborated by the RTVC team: Sofia, Hans, Stephan, Suresh, Lucy, Holger, Julian and Michael and enriched by tools taken from the Knowledge Sharing Toolkit of CGIAR. We understand the concept of virtual facilitation in a broad sense, so we have included tools for sychronous and asynchronous conversations. Feel free to ad the tools you like. This glossary works like a wiki, so every registered user is allowed to add, edit and comment.

NGTiP09 Portfolio typology further to Flourish Eportfolio needs to be discussed in respect of at least four dimensions:  1 Process - collection, selection, reflection, presentation  2 Tools and artefacts: - portfolio: items, systems, presentations (CV, assessed piece of work, etc)  3 Areas of application: - PDP, CPD, PDR, competency assessment, personal reflection  4 Cultures of use: - Disciplines, educational sector, professional bodies, learner preference, maturity, aptitude, attitude  Eportfolio processes are done with tools to produce artefacts for particular purposes. The tool and its habit of use has an effect on the shape of the artefact that it produces. The culture of the site of application determines the habit of use of the tool: there is a "way things are done 'round here."  One size won't fit all. Comments [0]

The story of the frustrated student is the subject of a short video produced by students at Manchester Metropolitan University. The university is looking into alternative ways to communicate with students, specifically an SMS service in which messages are sent directly to students’ mobile phones. The system is incredibly simple: staff post a message to the Virtual Learning Environment (VLE), and if the message is urgent, the staff member begins the message with the keyword ‘urgent’. The next 160 characters are then sent as an SMS. It’s an opt-in system which students value - not least because they are more likely to receive the messages if they go straight to their mobile device.

We shape our tools and thereafter our tools shape us. - Marshall McLuhan

Wikis, blogs and podcasts: a new generation of Web-based tools for virtual collaborative clinical practice and education

How to Use Social Software in Higher Education This handbook is a result of the iCamp project, a three-year EC-funded research project that set out to encourage innovative educational practices within European higher education.