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Telephone Counsellors can assist with counselling, information or referral to other agencies. The service is available 24 hours and is a freecall statewide. If emergency accommodation or assistance is required the call can be transferred to the Domestic Violence Crisis Service.

The Parent Helpline is a service of Children, Youth and Women's Health Service and provides telephone information, counselling and support - 24 hours a day, seven days a week, every day of the year.