1.1 The Mythical Man-Month
1.2 The Second-system Effect
1.3 Progress Tracking
1.4 Conceptual Integrity
1.5 The Manual
1.6 The Pilot System
1.7 Formal Documents
1.8 Project Estimation
1.9 Communication
1.10 The Surgical Team
1.11 Code Freeze and System Versioning
1.12 Specialized Tools
1.13 Lowering Software Development Costs