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Great Why statements and response that delve into innovation, network era and more. Also excellent links to resources "The network era workplace requires collaboration and cooperation because complex problems cannot be solved alone. Tacit knowledge, that which cannot be codified or put into a database, needs to flow. Social learning, developed through many conversations, enables this flow of tacit knowledge. This is not "nonsense chat", as traditional management might view it, but essential for creating stronger bonds in professional social networks. Companies have to foster richer and deeper connections which can only be built over time through meaningful conversations. This is why social learning in the workplace is necessary for business."

Unpacks social - learning in the workplace. good quotes from Marcia Conner "Between now and then, though, we have some growing up to do. We must get comfortable in our social shoes. Overcome personal and professional discomfort with relying on relationships to get work done. And do that publicly, as an intentional mindful function rather than something we've always done without notice or acknowledgment. It's not as though relying on relationships is new. People have worked together, learned together, and made buying decisions together for centuries. What makes social a hot topic today is that light mobile tools and vast digital networks extend our access and conversations with all our connections-in our workplaces, our communities, and online. We can stoke a conversation's fire from the subway, 36,000 feet over the Pacific Ocean, or even during a workout at the gym… And unlike anytime before, the people we converse with need not be beside us or even awake."

"The traditional guardians of our democracy, such as the Fourth Estate and our legislators, are in the thrall of the new platform monopolists. Interconnected and engaged citizens are our hope for a better future. We need to learn how to navigate the emerging network era. People have to take control of their learning: being connected, mobile, and global while conversely contractual, part-time, and local."

Excellent overview from intelligent organization to PKM to make it hum... "The intelligent enterprise [l'entreprise intelligente] has to be founded first and foremost on intelligent communication, which in the network era is much more than just passing information. It is actively engaging in conversations to continuously make sense of the changing environment."

Core messages re. hierarchical system and moving to network learning! "People need to take control of their learning in a world where they are simultaneously connected, mobile, and global; while conversely contractual, part-time, and local. Organizations must also move learning away from training and HR as some external quick-fix solution that gets called in from time to time. Learning must be an essential part of doing business in the network era. Learning has to be owned by the workers and learning support has to be a function of the business structure. If learning is the work today, why do we need a separate department responsible for managing it? And if workers really are responsible for their learning, why can't they take control of it?"

Comprehensive map that gives a large look at the myriad numbers of uses of social media.