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This article is relevant becuase it investigates the role of culture as it relates to quality management practices. It also takes a look at the different aspects of quality management, infrastructure and core practices. Looking at these practices can enhance our understanding of the effect of quality management on organizational culture. The results concluded that Infrastructure quality practices serve to mediate a direct relationship between culture and performance The mediation model analyses indicated a significant relationship between culture and infrastructure quality practices, but a nonsignificant relationship with core practices The relationship study between culture, quality, and performance showed showing that infrastructure quality management practices have a direct positive impact on performance. culture has a significant relationship with infrastructure quality practices because they involve more of the social and behavioral aspects of quality management, whereas the core practices have a more technical orientation. Core practices rely more heavily on mathematical skills (i.e., statistical process control) and automated systems, whereas infrastructure quality practices rely more heavily on human behavior attributes and communication skills.

This article give a great example of culture change at Chrysler (1994). It also talks about how culture is very powerful. We thought this article was a good one because it really goes into detail on how much organizational culture effects things. The article breaks it down section by section to make it easier for the reader to understand. It gives great examples of things that are known to the reader. This article is very interesting and we enjoyed reading it.

organizational cultural may play an important role in individual risk-taking decisions as well as in influencing the quality of individual performance