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Interesting chart describes the massive transition of small and medium sized businesses to the Cloud.  Cloud based eMail and messaging leads the way.  Top two reasons for the great transition?  Cost reduction and productivity improvement. Unfortunately this article fails to describe what this great transition to the Cloud means to legacy productivity systems - most of which are provided and provisioned by Microsoft.  What happens to desktop and workgroup based business systems when the local data and transaction processing server systems are moved to the Cloud?  How are desktop and workgroup systems re written or migrated? Another factor missing from this article is any discussion of what happens to productivity when communications, content and collaborative computing are interoperably entwined throughout the application layer?  We know that the legacy Windows productivity platform seriously lacked communications capabilities.  This fact greatly reduced expected productivity gains.   excerpt: Microsoft commissioned the study of 3,000 small and medium sized businesses in 13 countries. The survey was conducted by Wayland, Mass.-based research firm Edge Strategies. The most commonly used cloud services are email, instant messaging, voice communications, and backup. Edge also looked at SMB cloud plans over the next three years and the same cloud services also are in the IT plans of those embracing the cloud. From this data, it certainly could be argued that SMBs seem to be quick to embrace the cloud in order to enhance communication. It makes sense: in small business, communication is key to ensure rapid growth. The biggest motivators for migration to the cloud among SMBs is to save money (54 percent), followed by increases in productivity. Decision makers also mentioned flexibility as a fairly common response. Of those already using the cloud, 59 percent reported productivity increases as a result. SMB cloud adoption begins to acclerate, study finds http:/

Cloud computing is becoming more than a tactical measure adopted by managers and professionals seeking quick solutions to business and technical problems. It is increasingly being seen as a strategic initiative. Not only are most executives now planning to adopt some form of cloud computing for their organizations, they also expect these technology services to help position their organizations to succeed in today's rough-and-tumble economy. These are some of the findings of a new survey of 900 executives released by KPMG International and Forbes Insight. The majority, 81%, say their organizations have already moved at least some business activities to the cloud and expect 2012 investment "to skyrocket, with some companies planning to spend more than a fifth of their IT budget on cloud next year," the study finds. Economic factors were cited by 76% as an important driver for cloud adoption, bringing strategic benefits such as transforming their business models to gain a competitive advantage. Other considerations for moving to cloud computing include improving processes to offer more agility across the enterprise (80%), and offering technical benefits that they otherwise could not gain from their own data centers (76%). Eighty-seven percent of executives feel that the changes delivered by cloud will be "significant." This view is consistent among companies of all sizes and whether the respondents work within IT functions or business units.  KPMG summarized the transformative effects cloud is delivering:

Incredible Graphic charting the survey responses: excerpt:  BitNami, Cloud.com and Zenoss have released the results of its 2011 Cloud Computing Outlook survey. You can request a copy of the report here. Only 20% respondents have no plans to develop a cloud computing strategy, but there was a clear preference for using dedicated hardware instead of public cloud infrastructure. Virtualization is very popular, and the biggest benefit respondents perceive in cloud computing was hardware savings.

"Based on the results of this survey, it's clear that SMBs see the value of cloud-based solutions and are eager to benefit from a productivity and ROI perspective," said Fonality president and CEO Dean Mansfield. "Cloud-based communications tools in particular can be leveraged by companies to drive competitive differentiation while maximizing working capital." Minimizing total cost of ownership is the "ultimate goal" of adopting service-based offerings, according to survey results, while mobility and UC were recognized by a strong majority of those surveyed as key technologies to increase efficiency and profitability. Most respondents saw their current communications solutions as being "good," but 78 percent also seek to improve their capabilities. There was a very high amount of interest in cloud-based solutions and an "excellent prognosis" for cloud-based AaaS (Anything as a Service), with market opportunities still emerging "The needs of small and mid-size businesses differ significantly from large enterprises," said Steve Taylor, editor-in-chief and publisher for Webtorials, "This study shows that SMBs have a notable disposition to leveraging cloud-based technology to enhance their operations and their communications capabilities in particular."

Nice infographic!  Shows that great transition from Windows desktop client/server to Cloud Computing is well underway.  I've tried RingCentral, and it's very good.  But i much prefer Google Voice - especially since i have an HTC Android.  RingCentral only offers one advantage over gVoice; they have integrated fax.  Everything else about RingCentral seemed like a throwback to DOS applications.   gVoice is slowly evolving.  Seems like it's taking forever to complete the integration with gMail, gSearch, and gDocs.  But i can see the incredible potential of Cloud integrated communications, content and collaborative computing.  gVoice has a potential like no one else. excerpt: The results are in from our annual smartphone survey! We polled 300 RingCentral SMB customers about their mobile device adoption and cloud use. The key takeaway: 57% of business owners said the majority of their business-critical applications currently run in the cloud.

For those that needed just a little more proof, Gartner (news, site) has confirmed cloud computing is hot. In fact, cloud technology is so hot that it topped Gartner's 2011 CIO Agenda. Even if you managed to resist the siren of prime time TV beckoning, "To the cloud!", it's unlikely you'll want to ignore the voices of over 2,000 CIOs . The Cloud Gartner released its survey of 2,014 CIOs representing more than US$ 160 billion in spending across 50 countries and 38 industries. Cloud computing, virtualization and mobile led the list of technical priorities.

Quest Software, Inc. (QSFT 25.89, -0.08, -0.31%) today unveiled 11 technology predictions for 2011 based on results of its annual survey conducted at The Experts Conference (TEC) U.S., hosted earlier this year by Quest. Survey results were analyzed by Quest experts to extract key insights and compelling trends. Based on analysis of this year's TEC conference survey responses from in-the-trenches IT practitioners, as well as historical perspective gleaned from conducting annual surveys, Quest offers the following 11 predictions about key technology trends and practices. To download the complete description of the predictions or to view the full survey data, please visit

Cloud computing and virtualisation are the top two technology priorities for CIOs in 2011, according to the results of a survey published on Friday by Gartner that revealed global IT budgets are likely to remain largely flat this year. Networking, voice and data communications - traditionally the domain of telcos - ranks sixth in the research firm's study. "New lighter-weight technologies - such as cloud computing, software as a service (SaaS), and social networks - and IT models enable the CIO to redefine IT, giving it a greater focus on growth and strategic impact," said a statement from Mark McDonald, group vice president and head of research for Gartner Executive Programs (EXP). Indeed, Gartner's survey also found that CIOs expect Internet service-based technologies will allow them to divert more resources - up to 50% of their budgets - away from day-to-day operations and towards transforming their business strategies, which could prove significant in the wake of the recession.

"We (Forrester) just published a report on the state of adoption of Office 2013 And Productivity Suite Alternatives based on a survey of 155 Forrester clients with responsibility for those investments. The sample does not fully represent the market, but lets us draw comparisons to the results of our previous survey in 2011. Some key takeaways from the data:   One in five firms uses email in the cloud. Another quarter plans to move at some point. More are using Office 365 (14%) than Google Apps (9%).  Just 22% of respondents are on Office 2013. Another 36% have plans to be on it. Office 2013's uptake will be slower than Office 2010 because fewer firms plan to combine the rollout of Office 2013 with Windows 8 as they combined Office 2010 with Windows 7. Alternatives to Microsoft Office show little traction. In 2011, 13% of respondents supported open source alternatives to Office. This year the number is just 5%. Google Docs has slightly higher adoption and is in use at 13% of companies. "

Gartner report forecasts rapid increase of cloud services Published on Jan 28, 2011 A report by Gartner this week has says that the take-up of cloud services will happen much more quickly than many expected. In its survey of CIOs across Europe, it says currently, three per cent of CIOs have the majority of IT running in the cloud or on SaaS technologies, but over the next four years CIOs expect this number to increase to 43 percent.

Not surprisingly, Microsoft is going to pound on "productivity" as the key differential between their desktop-cloud-mobile computing products, and those of mobile-productivity platform challengers, Apple and Google. There are three platform contenders, and this article points out that it is Google Apps that is keeping Apple in the business productivity game. Very interesting insight. Especially since a recent Forrester Report has the Apple platform capturing 65% of all mobile business application development. And Microsoft with only 1%. Google weighs in with 13%. This is a stunning setback for Microsoft. The MS monopolist empire is built on business productivity, with 98% of clinet/server marketshare. excerpt: "Over time, Microsoft has tried to tilt the marketing message to position Surface as a "productivity tablet". Now that Surface 2 is out, the "productivity tablet" message is coming across loud and clear. But can what people use tablets at work for actually be described as "productive"? Surface might be new, but the idea of using tablets in business is not. Although Microsoft would like us to believe that a tablet that doesn't run Office and doesn't have a good solution for a keyboard can't be used in business, the iPad has been used in business since its release in April 2010. Mobile device management (MDM) allows enterprises to control which apps are available on both on BYOD and enterprise-supplied tablets. Some MDM vendors publish reports and surveys on what their customers' allow and disallow. This information can provide some insight into what apps people are typically using. Back in June, my ZDNet colleague Adrian Kingsley-Hughes reported on a report put out by one such vendor. Fiberlink gave this list of iOS apps that are commonly whitelisted: iBooks Adobe Reader Google Citrix Receiver Numbers Dropbox Pages iTunes U Keynote WebEx Along with those apps, you also need to add that apps that come with the device - namely web browsing, email,

What a dumb ass statement: "That's certainly one reason Microsoft still holds a giant lead in market share." The SFGate article compares Google Apps lack of service to Microsoft's Productivity monopoly, suggesting that Microsoft provides better service?  That's idocy.  Microsoft's service is non existent.  Third party MSDN developers and service businesses provide near 100% of MS Productivity support.  And always have.   Where Microsoft does provide outstanding support is to their MSDN network of developers and service providers.   Google will have to match that support if Google Apps is to make a credible run at Microsoft.  But there is no doubt that the monopolist iron grip on the desktop productivity platform is an almost impossible barrier for Google to climb over.  Service excellence or not.