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shared by Melvin Kwan on 23 Mar 09 - Cached

ialog and culture of a new generation of communications – the instant message.
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Instant messaging is a communication technology which has allowed large and small corporations alike to experience real-time conversations in a convenient and efficient internet format.
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Many companies believe instant messaging detracts from employee productivity and introduces new temptations to converse with others beyond their job duties.
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Presence is one of the key concepts which separate instant messaging from other forms of communication. “At its most basic level, presence awareness lets users know when other people in their contact list are online.” (Vogiazou, 2002.)
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The communication occurs in real-time for both parties involved. This presents a benefit over email, which is a less expeditious way to communicate. Emails and voicemails tend to pile up on each other, some never reaching their intended recipients (Schwartz, 2002).
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Steve Kamer, describes IM as “the most convenient way to consult co-workers and solve a problem quickly…I find it indispensable.” (Bhattacharjee, 2002.)
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shared by Melvin Kwan on 23 Mar 09 - Cached

"O.C.A." can best be defined as people who consistently find themselves chatting with 12 different people at once until 3 a.m.
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oday over 42 million people are actively using AOL instant messenger or (AIM) with more than 1.6 billion messages sent daily. This cultural obsession has changed the way people - especially college students - communicate with one another. No longer are students exchanging phone numbers, they are sharing screen names. According to a survey done by aim.com/survey, 70 percent of all people on the Internet use AIM, with 90 percent of 13-21 year olds logging on each day.
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