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Weiye Loh

Harvard professor spots Web search bias - Business - The Boston Globe - 0 views

  • Sweeney said she has no idea why Google searches seem to single out black-sounding names. There could be myriad issues at play, some associated with the software, some with the people searching Google. For example, the more often searchers click on a particular ad, the more frequently it is displayed subsequently. “Since we don’t know the reason for it,” she said, “it’s hard to say what you need to do.”
  • But Danny Sullivan, editor of SearchEngineLand.com, an online trade publication that tracks the Internet search and advertising business, said Sweeney’s research has stirred a tempest in a teapot. “It looks like this fairly isolated thing that involves one advertiser.” He also said that the results could be caused by black Google users clicking on those ads as much as white users. “It could be that black people themselves could be causing the stuff that causes the negative copy to be selected more,” said Sullivan. “If most of the searches for black names are done by black people . . . is that racially biased?”
  • On the other hand, Sullivan said Sweeney has uncovered a problem with online searching — the casual display of information that might put someone in a bad light. Rather than focusing on potential instances of racism, he said, search services such as Google might want to put more restrictions on displaying negative information about anyone, black or white.
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