Businesses find benefits in giving customers the white-glove treatment - 1 views
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Article with stats on how customer service should be the focus for business
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So essentially two things are driving this: the social internet and the economy. Sad but true: "People are willing to endure poor service from cable companies, cellphone providers, banks and credit-card companies because they don't see a convenient alternative"
The Rise Of Live-Streamed Fashion Shows And Instant Shopping - PSFK - 2 views
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Gucci will allow anyone to sign up to watch its show online, and will let viewers share live Webcam videos as though they were playing with YouTube. Alexander Wang is projecting video of its show on a “moving billboard” in Manhattan, and Betsey Johnson is showing live Web versions of the show and the backstage frenzy before it. And in the most aggressive outreach, Burberry, the British design house, will not only stream its women’s runway show live from London, but also will allow anyone with a computer and a credit card to order the merchandise as models strut in it.
Heinz Launches Limited-Edition Ketchup on Facebook in U.K. | Global News - Advertising Age - 0 views
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Heinz Tomato Ketchup already had 45,000 U.K. Facebook fans thanks to a site set up by agency We Are Social in September. The number has risen to 54,000 since the page started selling the new ketchup at $2.40 a bottle, with free shipping. Facebook users can buy the bottles via credit card using an embedded payment system.
Google teams with Mastercard and Citigroup for NFC testing - 0 views
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Google teaming up with Citigroup and Mastercard to roll out NFC payment capabilities- involves syncing up the credit card companies apps. will give google access to consumers digital shopping cart information (something that PayPal doesnt get. Google will play a similar role to what PayPal does now- it will be a third party entity)
Why This Startup Wants Your Personal Data | MIT Technology Review - 0 views
Why This Startup Wants Your Personal Data | MIT Technology Review - 0 views
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