MOBIUS Libraries

The Walters is a museum that’s free to the public, and to be public these days is to be on the Internet. Therefore to be a public museum your digital data should be free. And the great thing about digital data, particularly of historic collections, is that they’re the greatest advert that these collections have. So: Why on Earth would you limit how people can use them? The digital data is not a threat to the real data, it’s just an advertisement that only increases the aura of the original, so there just doesn’t seem to be any point in putting restrictions on the data.

Institutions with special collections, particularly museums — libraries perhaps less so — want to improve their brand and raise visitorship. One way in which they can do that is through advertising. And what better way to advertise than by making instantly available, or as available as possible, images of their collections? Because that’s how they get known.

Companies are investing major resources in training employees to“think big,” “get inspired,” and nimbly embrace change. Some have made significant progress in the last several years, but most innovation initiatives fall flat. Why? Because too many change initiatives simply add another layer of processes to the to-do lists of already overwhelmed and tired employees. Rather than piling on more, you must begin by getting rid of things rather than continually building on what doesn’t work. In effect, you must “kill” your company.

Therein lies the dilemma, because even as we shunt aside innovation in favor of more immediately gratifying business initiatives, most of us know that innovation—the ability to develop novel and useful ideas with a business purpose—is what will really drive growth and carry our organizations into the future. It’s, therefore, imperative that we better balance how much time we spend working internally on ways to make the status quo more efficient with time we spend examining what’s changing externally so we can start questioning the status quo altogether. We need to accept some risk, because innovation requires taking risks. We need to find ways to develop and support a culture that makes room for innovative insight. A company mired in complicated processes and short-term results is simply not in a position to encourage innovation, no matter how many new programs its leaders talk about or implement, or how often they demand innovation from their employees. It just won’t work. To create the company of tomorrow, you must break down the bad habits, silos, and inhibitors that exist today. That’s why you have to kill the company first. It’s probably the most innovative thing a leader can do.

The challenge for most companies isn’t how to get people to be more innovative; it’s how to stop paying lip service to innovation and create a structure and culture in which it actually can flourish and deliver results.