The trust gap: how and why news on digital platforms is viewed more sceptically versus ... - 2 views
reutersinstitute.politics.ox.ac.uk/ceptically-versus-news-general
media politics opinion socialmedia survey analysis trust
shared by Ed Webb on 25 Sep 22
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Levels of trust in news on social media, search engines, and messaging apps is consistently lower than audience trust in information in the news media more generally.
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Many of the same people who lack trust in news encountered via digital media companies – who tend to be older, less educated, and less politically interested – also express less trust in the news regardless of whether found on platforms or through more traditional offline modes.
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News about politics is viewed as particularly suspect and platforms are seen by many as contentious places for political conversation – at least for those most interested in politics. Rates of trust in news in general are comparatively higher than trust in news when it pertains to coverage of political affairs.
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Negative perceptions about journalism are widespread and social media is one of the most often-cited places people say they see or hear criticism of news and journalism
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Despite positive feelings towards most platforms, large majorities in all four countries agree that false and misleading information, harassment, and platforms using data irresponsibly are ‘big problems’ in their country for many platforms