Hot-desking a hot-button issue but it's not going away - 0 views
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Hot-desking, as I'm sure you know, is the practice of not assigning desks to staff but requiring them to find a new workspace each day.
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Hot-desking is often accompanied by "activity-based working", where staff are issued laptops or other technology and given the flexibility to work wherever and whenever.
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Problems included increased distrust, distractions, uncooperative behaviour and negative relationships.
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Research published in academic journal Applied Economics earlier this year included a survey of 1000 Australian employees. It found as work environments become more shared, workers report increased demands and decreased supervisor support. Workplace friendships are not improved as a result.
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The research suggests the practice of movement creates additional work and a sense of marginalisation for hot-deskers.
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For me the most fascinating insight was the finding that a social structure emerges distinguishing employees who settle in one place and become quasi-owners of a desk, and others who have to move constantly. That's certainly true from my experience.