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Doris Reeves-Lipscomb

Win at Workplace Conflict - HBR - 0 views

  • 1. Stay focused on the most essential objectives.
  • 2. Don’t fight over things that don’t matter.
  • 3. Build an empathetic understanding of others’ points of view.
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  • 4. Adhere to the old adage: keep your friends close, and your enemies closer.
  • 5. Use humor to defuse difficult situations.
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    five points on managing workplace conflict, Jeffrey Pfeffer, May 29, 2014.
Doris Reeves-Lipscomb

IBM100 - A Commitment to Employee Education - 0 views

  • Encouraged by Watson Sr. and his executive team, employees often formed their own study groups. One, known as the Owl Club, allowed employees to study any subject they wanted at company expense. Such programs evolved into adult learning classes, and eventually into grants for employees to pursue college credits and degrees
  • Today, industry specialists around the world in IBM Global Business Services use an array of e-learning tools—including podcasts and Twitter—customer on-site classes, and IBM conferences and classrooms to educate customers on everything from the use of social media and cloud computing, to how to build a smarter rail system. And IBM employees worldwide take advantage of their networked community to draw upon each other’s skills day and night to solve customer problems and develop the capabilities clients value most.
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    interesting history of employee education at IBM including an early commitment to train college educated women in the 1920s
Doris Reeves-Lipscomb

Four Tips for Nonprofits to Stay Relevant in 2016 - 0 views

  • Will websites die in the next 10 years? No, websites are not at risk of being phased out, but of course they will evolve, function, and look different than they do today. Social media platforms and mobile will become even more prevalent (including ones that we don’t even know about yet) and nonprofit leaders must carve out time to understand these trends and act now to remain relevant with their base of supporters.
  • Make your website, signup forms, and donation forms mobile responsive.
  • Update Your Nonprofit’s Facebook page a few times a day.
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  • Build up your nonprofit’s leadership influence online.
  • The president of your organization may have clout in offline and influential circles including the White House, but online is an entirely different ball game. As more news breaks online, often on Twitter, you want your leadership to be the go-to source for reporters. Guess what? Reporters look for experts on Twitter. If your leadership has no active social media presence, reporters who need facts and interviews ASAP will quickly overlook your senior leadership. I've seen this happen many times. 
  • Test new platforms.
  • If your nonprofit hasn’t tested Medium, try it. It’s a strong community of thought leaders who write and share different perspectives from the arts to climate change.
  • Another app worth testing is Periscope, acquired by Twitter.
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    Allyson Kapin writes about nonprofits taking advantage of online social media, December 31, 2015.  Includes new ones such as Medium, Periscope. 
Doris Reeves-Lipscomb

LEADERSHIP & CULTURE | Building Your Roadmap for 21st Century Learning Environments | NCTA - 0 views

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    love this page on using a tool for continuous learning, leadership and culture development
Doris Reeves-Lipscomb

HOME | Building Your Roadmap for 21st Century Learning Environments | NCTA - 0 views

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    great roadmap with examples of how learning environments in elementary, middle, and high schools have changed to PBL led by educators
Doris Reeves-Lipscomb

8 Scientifically-Proven Ways to Streamline Decision-making - 0 views

  • Proven Strategies for Better Decision-Making
  • 8.) Avoid Distractions
  • 7.) Take Naps
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  • 6.) Limit Your Choices
  • 5.) Create To-do Lists Based on Specific Goals
  • 3.) Learn To Let Go
  • .) Simple Rituals
  • 1.) Make All These a Habit!
  • The process of creating habits involves building neural pathways in your brain – and this takes a heck of a lot of time. How much time? In his book Outliers, Malcolm Gladwell says 10,000 hours. Another author says it takes approximately 45 days.
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    very good article by Arthur Piccio on making better and more decisions at YouTheEntrepreneur
Doris Reeves-Lipscomb

Finding Your Tribe | Sascha Jones - 0 views

  • Be mindful in your intention setting. What do you want? You may have already found your tribe.Know thyself. Be self-aware and connected with what is going on within you.No judgement. We are not perfect. Build up those around you instead of breaking them down.Surround yourself with like-minded people.Get over yourself. Only you and your fears prevent you from achieving your goals.Be brave. Put it out there -- start a group. You never know where this might lead and what connections you might make.Be picky.Stay true. Do it your way, work with integrity and kindness.
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    post by Sascha Jones on Huffingtonpost.com, 9/28/2015.  good tips 
Doris Reeves-Lipscomb

The Nonprofit Leadership Development Deficit | Stanford Social Innovation Review - 0 views

  • too many nonprofit CEOs and their boards continue to miss the answer to succession planning sitting right under their noses—the homegrown leader.
  • leadership development deficit.
  • The sector’s C-suite leaders, frustrated at the lack of opportunities and mentoring, are not staying around long enough to move up. Even CEOs are exiting because their boards aren’t supporting them and helping them to grow.
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  • 2006 study
  • Bridgespan predicted that there would be a huge need for top-notch nonprofit leaders, driven by the growth of the nonprofit sector and the looming retirement of baby boomers from leadership posts.
  • the need for C-suite leaders5 grew dramatically.
  • the majority of our survey respondents (57 percent) attributed their retention challenges at least partially to low compensation, an issue that can feel daunting to many nonprofits. Lack of development and growth opportunities ranked next, cited by half of respondents as a reason that leaders leave their organizations.
  • those jobs keep coming open.
  • Surprisingly, little is due to the wave of retirement we have all been expecting: only 6 percent of leaders actually retired in the past two years.6
  • major reason is turnover:
  • losing a star performer in a senior development role costs nine times her annual salary to replace.
  • supply grew with it. Organizations largely found leaders to fill the demand.
  • corporate CEOs dedicate 30 to 50 percent of their time and focus on cultivating talent within their organizations.1
  • lack of learning and growth
  • lack of mentorship and support
  • he number one reason CEOs say they would leave their current role, other than to retire, was difficulty with the board of directors.
  • respondents said that their organizations lacked the talent management processes required to develop staff, and that they had not made staff development a high priority
  • combination of learning through doing, learning through hearing or being coached, and learning through formal training.
  • skill development can compensate for lack of upward trajectory. Stretch opportunities abound in smaller organizations where a large number of responsibilities are divided among a small number of people.
  • found that staff members who feel their organizations are supporting their growth stay longer than those who don’t, because they trust that their organizations will continue to invest in them over time.1
  • “When you invest in developing talent, people are better at their jobs, people stay with their employers longer, and others will consider working for these organizations in the first place because they see growth potential.”
  • define the organization’s future leadership requirements, identify promising internal candidates, and provide the right doses of stretch assignments, mentoring, formal training, and performance assessment to grow their capabilities.
  • Addressing root causes may steer funders away from supporting traditional approaches, such as fellowships, training, and conferences, and toward helping grantees to build their internal leadership development capabilities, growing talent now and into the future across their portfolio of grantees.
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    Really wonderful article on nonprofit leadership development and how the lack of it leads to much external executive hiring and high turnover in these roles
Doris Reeves-Lipscomb

A Network Approach to a "No Kill" Nation | Stanford Social Innovation Review - 0 views

  • To accomplish this, we embraced the network principle of “node not hub,” deciding early on not to invest in top-down remedies, but in collaborative models that would remain in tact after our initial financial support ended, usually after a period of 5-7 years.
  • equired that local communities develop a data-gathering system.
  • consensus data model that large segments of our industry could embrace and use to standardize terminology and reporting across all shelters. We invested in building data-gathering systems for the shelter field and saw those early efforts blossom into genuine cultural change.
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  • gain the support and specialized knowledge of veterinarians trained in shelter medicine.
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    beautiful success story of how no-kill animal shelters got a big boost with networking approaches, uniform data collection, and creation of new medical specialty--shelter veterinary medicine.
Doris Reeves-Lipscomb

What Men And Women Are Doing On Facebook - Forbes - 0 views

  • While women often use online social networking tools to make connections and share items from their personal lives, men use them as means to gather information and increase their status.
  • three-quarters of women use online communities to stay up to date with friends and family, and 68% use them to “connect with others like me.”
  • Women are online solving real-life issues.
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  • Girls learn to build relationships by sharing social information. Boys learn to compare and compete with others, always striving for more success.”
  • use each other as resources
  • Today, women are still more likely to be forthcoming and verbose than men, she says, a difference that is reflected online.
  • men leverage social media for broadcasting their ideas and skills vs. women who find connections with others by sharing the ups and downs of their daily lives.
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    article by Jenna Goudreau, Forbes staff, April 26, 2010 on how women are more social and specific action oriented while men are more strategic in their use of blogs, networks, etc.
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    article by Jenna Goudreau, Forbes staff, April 26, 2010 on how women are more social and specific action oriented while men are more strategic in their use of blogs, networks, etc. 
Doris Reeves-Lipscomb

What Slack is doing to our offices-and our minds | Ars Technica - 0 views

  • experimenting with bringing social media into the workplace for years.
  • company-wide social network called Beehive, w
  • "enterprise social media" system called WaterCooler.
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  • their employees spontaneously started building wikis to document important discoveries and share scientific information.
  • They are replacing offices entirely. For people who work in virtual teams, apps like Slack are the workplace.
  • social media works in the office when it brings like-minded colleagues together for collaboration.
  • But when you work on a virtual team, your choice is either adopt the new software or stop coming to work. In other words, there is no real choice. You have to accept the new platform, regardless of the changes it brings
  • The one user survey the company has conducted, however, shows that the majority of Slack administrators believe their teams are up to 40 percent more productive.
  • Slack founder Stewart Butterfield has said the boost in productivity comes from eliminating e-mail, but Henderson scoffs at that idea. He thinks Slack teams are more productive because they can communicate better. Plus, they can catch up on what's happened while they were gone because conversations are held in searchable logs. Most of all, he says, Slack is about stepping up productivity by "reducing meetings." That's the "big one," Henderson emphasizes.
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    great review of impact of Slack group chat tool on offices and productivity, Annalee Newitz, March 9, 2016.  
Doris Reeves-Lipscomb

A framework for social learning in the enterprise - 0 views

  • There is a growing demand for the ability to connect to others. It is with each other that we can make sense, and this is social. Organizations, in order to function, need to encourage social exchanges and social learning due to faster rates of business and technological changes. Social experience is adaptive by nature and a social learning mindset enables better feedback on environmental changes back to the organization.
  • the role of online community manager, a fast-growing field today, barely existed five years ago.
  • The web enables connections, or constant flow, as well as instant access to information, or infinite stock. Stock on the Internet is everywhere and the challenge is to make sense of it through flows of conversation
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  • All organizational value is created by teams and networks.
  • Learning really spreads through social networks. Social networks are the primary conduit for effective organizational performance. Blocking, or circumventing, social networks slows learning, reduces effectiveness and may in the end kill the organization.
  • Social learning is how groups work and share knowledge to become better practitioners. Organizations should focus on enabling practitioners to produce results by supporting learning through social networks. The rest is just window dressing. Over a century ago, Charles Darwin helped us understand the importance of adaptation and the concept that those who survive are the ones who most accurately perceive their environment and successfully adapt to it. Cooperating in networks can increase our ability to perceive what is happening.
  • Wirearchies inherently require trust, and trusted relationships are powerful allies in getting things done in organizations.
  • Three of these (IOL, GDL, PDF) require self-direction, and that is the essence of social learning: becoming self-directed learners and workers, all within a two-way flow of power and authority.
  • rom Stocks to Flow
  • Knowledge: the capacity for effective action. “Know how” is the only aspect of knowledge that really matters in life. Practitioner: someone who is accountable for producing results. Learning may be an individual activity but if it remains within the individual it is of no value whatsoever to the organization. Acting on knowledge, as a practitioner (work performance) is all that matters. So why are organizations in the individual learning (training) business anyway? Individuals should be directing their own learning. Organizations should focus on results.
  • Because of this connectivity, the Web is an environment more suited to just-in-time learning than the outdated course model.
  • Organizing
  • our own learning is necessary for creative work.
  • Developing emergent practices, a necessity when there are no best practices in our changing work environments, requires constant personal directed learning.
  • Developing social learning practices, like keeping a work journal, may be an effort at first but later it’s just part of the work process. Bloggers have learned how powerful a learning medium they have only after blogging for an extended period.
  • we should extend knowledge gathering to the entire network of subject-matter expertise.
  • Building capabilities from serendipitous to personally-directed and then group-directed learning help to create strong networks for intra-organizational learning.
  • Our default action is to turn to our friends and trusted colleagues; those people with whom we’ve shared experiences. Therefore, we need to share more of our work experiences in order to grow those trusted networks. This is social learning and it is critical for networked organizational effectiveness.
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    excellent discussion of networks and social learning in organizations with references to Hart, Jennings, Cross, and Internet Time Alliance among others, 2010
Doris Reeves-Lipscomb

9 Tips To Apply Adult Learning Theory to eLearning - eLearning Industry - 0 views

  • While one adult learner may be well versed on how to search for resources online, another may have very little experience using the Internet.
  • Survey your audience beforehand to determine any technical knowledge limitations they may have, as well as to assess their education levels.
  • As we get older, we tend to gravitate more toward learning experiences that offer some sort of social development benefit.
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  • Create activities that encourage adult learners to use sites like LinkedIn and Google Plus as invaluable tools. This can help them to not only build their social network, but collaborate with those who share the same interests.
  • However, mature learners prefer to engage in eLearning experiences that help them to solve problems they encounter on a regular basis (in the here-and-now, rather than the future).
  • Motivation is key with adult learners. As such, you will need to motivate them to learn by offering them a reason for every eLearning activity, assessment, or eLearning module they'll need to complete.
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    nice article
Doris Reeves-Lipscomb

Learning Matters: Learning Can Be a Slippery Slope - ETR - 0 views

  • There are three key concepts to put in place once you believe in and acknowledge that “the Dip” is real. Learners must go through the Dip for true learning to take place. In other words, this is part of a normal change process. Both trainers and learners need to own it, embrace it and plan for it. Change is a process, not an event. We have all heard this one before, but do we apply it appropriately? (Hint: Those of you using the PowerPoint osmosis technique, or using a one-time only event to promote learning—stop it!) Learners can survive the Dip. To survive the Dip (or chasm, as the case may be), here are three very important steps learners must consider: Expect it. Name it. Build in support.
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    good information on the implementation dip that follows structured learning processes
Doris Reeves-Lipscomb

An Action Plan for Staying Close to Remote Workers: Associations Now - 0 views

  • flexibility means people will need better and perhaps unconvenational ways to communicate to help them establish goals and feel engaged at work.
  • What’s your value proposition to a member or customer, particularly a younger one, who may be engaged in your association’s industry during only half the workday, or a fifth of it?
  • In 2016, 31 percent of remote workers were doing so 80 percent of the time.
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  • Gallup doesn’t mince words on this issue: “For fully remote employees, managers are falling down on the fundamental aspects of performance development—those that are based on the manager-employee relationship—and perhaps increasing the risk that the employee will leave for a better opportunity to progress with another company.” But the fix isn’t particularly complex—it’s just a matter of building in more of those conversations with remote workers of all stripes.
  • always-on system of employee feedback instead of the annual-evaluation check-in method
  • makes the need for communication greater,
  • Engagement is what keeps associations humming.
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    Mark Athitakis at AssociationsNow on supporting remote workers through regular communication and involvement to engage them more effectively
Doris Reeves-Lipscomb

The New Way to Recruit Skilled Volunteers on VolunteerMatch | Engaging Volunteers - 0 views

  • Corporations are interested in making skilled volunteering a larger piece of their community involvement activities, and companies like Microsoft, HP, American Express and The Gap are publically and actively building more skills-based and pro bono volunteering programs.
  • The skilled volunteering movement is also growing among individuals – organizations like Taproot Foundation and Catchafire have joined VolunteerMatch to connect skilled volunteers directly with nonprofit projects, and they are growing by leaps and bounds.
  • standardized taxonomy of skills that volunteers possess and that nonprofits search for.
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  • The result of the process was 19 over-arching categories of skills, and between 3 and 11 sub-categories under each one.
  • Here are the 19 main categories:
Doris Reeves-Lipscomb

Nuts and Bolts: Positive Deviance: Page 2 : Learning Solutions Magazine - 0 views

  • The related field of appreciative inquiry offers similar flip-the-question approaches but is more specific, asking us to look for and build on the positive case or “outlier.” Is there someone in the community already exhibiting the desired behavior? What is enabling them to outperform? What resources are they tapping into that others are not? Not “Why are staph infections so high in the hospital?” but “Why are staph infections lower on the third floor?” Not “Why are sales down in Regions 6 and 9?” but “Why are sales up in Region 4?” Not “Why do so few graduates of our leadership academy get promoted?” but “Why did these seven graduates get promoted?” Why is the accident rate lower in _______? Why is the turnover rate lower in ______? Why are there fewer ethics complaints about ______ division?
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    by Jane Bozarth on how to take the positive outliers' practices and export them to other parts of the organization
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