the appropriate use of the right Web 2.0 tool can ensure better access, strengthen interactions, increase learning, and improve satisfaction (all in a generally cost-effective manner!). However, once you've chosen a particular class of Web 2.0 technology (i.e. content creation tools, communication tools, social networking tools...) making a selection from among several seemingly similar Web 2.0 tools in that class can often be challenging and time-consuming. That's why a checklist is useful.