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"Uniting the Virtual Workforce offers much-needed guidance on how to navigate the largely unmapped territory of virtual work environments in the global economy. The authors do an outstanding job of presenting how organizations should address the challenges of virtual workforces so as to reap the huge potential benefits of increased growth, productivity, and innovation." -C. Warren Axelrod, PhD, Chief Privacy Officer and Business Information Security Officer, U.S. Trust, and author of Outsourcing Information Security

Virtual assistants get infuriating when they fail to do something we expect to be within their capabilities. Researchers are interested in studying how people form expectations about what such systems can and can't do-and how virtual assistants themselves might be designed to nudge us toward only asking things that won't lead to disappointment. One of the research questions is how do you reset a user's expectations on the fly when they're interacting with a virtual assistant.

"PwC has developed a virtual reality (VR) experience for its clients, allowing them to explore and better understand the range of potential future disruptions that could impact their organisation."

"Apple's long-rumored augmented reality headset will have virtual reality capabilities built in, too. It's codenamed T288, and it's currently scheduled to be released in 2020. While Augmented Reality, or AR, maps digital objects onto the real world, Virtual Reality, or VR, immerses users entirely in a digitally-generated environment."

IBM wants to combine blockchain's distributed ledger technology with its artificial intelligence arm to make the billions of smart devices connected to the internet safer, and by doing so it would allow virtual time travel by letting regulators rewind to the point when the problem occurred and see just what happened.

"In Virtual reality, your screen becomes your world while in Augmented reality, the world is your screen."

"Chatbots and intelligent virtual agents: a framework for humans and machine..."

"BMW AG, through what it calls its Virtual Innovation Agency, invites ideas from "small and medium-sized innovative companies" on the Web site bmwgroup.com/via."

Terence Brake Blog

"worth tracking if you're involved in Global Virtual teams"

Jaron Lanier - who pioneered virtual reality - stressed that we need to divide "artificial intelligence" into two different things: -the engineering and the science on the one hand -the storytelling about it, the narrative that we have about it, the fantasy life of it - perhaps the religion of it. It doesn't mean one is good and one is bad, but they're just different sorts of beasts.

"Useful link from Jenny Ambrozec to site with lots of information and links to use of technology in virtual teams and communites"

"Terence will be speaking at the Autumn workshop drawing on his research for this book as well as his extensive experiences of working with Virtual teams over the last 15 years"

" link to KIN discussion forum thread on a new book by Arthur Shelley"

Link provided by Steve Robson of Lloyds Register. Paper references Wenger's CoPs as well as Blitz Games triage, featured at the KIN Knowledge Assets Roundtable on 22nd April.

"Alder Hey, an important children's hospital in Liverpool, England, is working on integrating Microsoft HoloLens augmented reality technology into its operating theaters. The HoloLens is a headset that is able to overlay digital images onto a person's field of view, essentially mixing virtual reality with the real world. The hospital partnered with Black Marble, a Microsoft partner based in the UK, to implement the HoloLens so that it can be used by surgeons to easily access imaging and other data during surgery."

"To help space travelers recover from the kinds of mishaps that can occur in the reaches of deep space-mishaps that can end missions and potentially end lives-Lockheed Martin is combining machine learning and artificial intelligence with augmented and virtual reality interfaces to provide a bit more self-reliance to manned space exploration missions at distances at which it could take more than 40 minutes to get a reply from mission control."