From Knowledgable to Knowledge-able: Learning in New Media Environments
Posted January 7th, 2009 by Michael Wesch , Kansas State University
Tags:
* Essays
* Teaching and Technology
* anthropology
* Assessment
* information revolution
* multimedia
* participatory learning
* Web 2.0
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Knowledge-able
Most university classrooms have gone through a massive transformation in the past ten years. I'm not talking about the numerous initiatives for multiple plasma screens, moveable chairs, round tables, or digital whiteboards. The change is visually more subtle, yet potentially much more transformative. As I recently wrote in a Britannica Online Forum:
There is something in the air, and it is nothing less than the digital artifacts of over one billion people and computers networked together collectively producing over 2,000 gigabytes of new information per second. While most of our classrooms were built under the assumption that information is scarce and hard to find, nearly the entire body of human knowledge now flows through and around these rooms in one form or another, ready to be accessed by laptops, cellphones, and iPods. Classrooms built to re-enforce the top-down authoritative knowledge of the teacher are now enveloped by a cloud of ubiquitous digital information where knowledge is made, not found, and authority is continuously negotiated through discussion and participation.1
This new media environment can be enormously disruptive to our current teaching methods and philosophies. As we increasingly move toward an environment of instant and infinite information, it becomes less important for students to know, memorize, or recall information, and more important for them to be able to find, sort, analyze, share, discuss, critique, and create information. They need to move from being simply knowledgeable to being knowledge-able.
Community of Practice Handbook - Company Command
Posted on April 10th, 2008 by Harold Jarche
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Company Command is the most practical community of practice (CoP) implementation guide that I've read so far. It traces the story of the development of an online community designed to share knowledge between US Army company commanders, past and present. If you can get over the military jargon (and even some acronyms that I, an ex-soldier, couldn't figure out) the lessons in this book are transferable to civilian life.
Here is a summary of the key concepts from Chapter One:
* Knowledge resides primarily in the minds of community members
* Connecting members allows knowledge to flow
* Relationships, trust and a sense of a professional community are critical factors for an effective community
* Content development emerges from needs expressed in conversations
* A decentralized network is best
ABSTRACT
Communities of practice consist of people who are informally as well as contextually bound by a shared interest in learning and applying a common practice. Their focus on learning, competence, and performance bridges the gap between organizational learning and strategy topics and generates new insights for theory and practice. This paper outlines the rationale for a competence-based view of organizations and proposes a community-of-practice approach to address a number of important business challenges: mergers and acquisitions, leveraging and stretching competence across functions and SBUs, accelerating innovation, business-unit disaggregation, and outsourcing.
Communities of Practice
Social network analysis (SNA) is the mapping and measuring of relationships and flows between people, groups, organizations, animals, computers or other information/knowledge processing entities. The nodes in the network are the people and groups while the links show relationships or flows between the nodes. SNA provides both a visual and a mathematical analysis of human relationships. Management consultants use this methodology with their business clients and call it Organizational Network Analysis (ONA).
A method to understand networks and their participants is to evaluate the location of actors in the network. Measuring the network location is finding the centrality of a node. These measures help determine the importance, or prominence, of a node in the network. Network location can be different than location in the hierarchy, or organizational chart.
We look at a social network, called the "Kite Network" (see above), developed by David Krackhardt, a leading researcher in social networks. Two nodes are connected if they regularly talk to each other, or interact in some way. For instance, in the network above, Andre regularly interacts with Carol, but not with Ike. Therefore Andre and Carol are connected, but there is no link drawn between Andre and Ike. This network effectively shows the distinction between the three most popular individual network measures: Degree Centrality, Betweenness Centrality, and Closeness Centrality.
Communities of Practice, a Brief Introduction
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Author: Etienne Wenger
Etienne Wenger is a globally recognized thought leader in the field of communities of practice and their application to organizations.
He was featured by Training Magazine in their "A new Breed of Visionaries" series. A pioneer of the "community of practice" research, he is author and co-author of seminal articles and books on the topic, including Situated Learning (Cambridge University Press, 1991), where the term was coined, Communities of Practice: Learning, Meaning, and Identity (Cambridge University Press, 1998), where he lays out a theory of learning based on the concept of communities of practice, and Cultivating Communities of Practice: a Guide to Managing Knowledge (Harvard Business School Press, 2002), addressed to practitioners in organizations.
Etienne is also a founder of CPsquare, a cross-organizational, cross-sector community of practice on communities of practice. His work is influencing a growing number of organizations in the private and public sectors. Indeed, cultivating communities of practice is increasingly recognized as the most effective way for organizations to address the knowledge challenges they face. Etienne helps organizations apply these ideas through consulting, public speaking, and workshops, both online and face-to-face. His new research project, "Learning for a small planet," is a broad, cross-sectoral investigation of the nature of learning and learning institutions at the dawn of the new millennium.
Check out his website www.ewenger.com
Starting an Online Community
Posted on March 24th, 2009 by Harold Jarche
There are several factors that should be looked at when creating a collaborative working/learning space. I've previously referred to Column Two's three tiers of collaboration - Capacity, Capability & Strategy and it's a good model to start with. Part of capacity are the existing processes and culture of collaboration while capability includes the best tools for the job. It's not easy for a group of individuals, who do not know each other, to work collaboratively from the onset. It is even more difficult to ask that this collaboration occur online when the participants are not in the habit of working on the Internet. The practice of sharing needs to be joined with the tools that work for the culture. Finally, strategy includes the leadership, direction and project management of getting things going to work collaboratively online.
There are growing expectations among college students to be able to access and manage their course materials over the World Wide Web. In its early days, faculty would create web pages by hand for posting this information. As Internet technologies and access have matured over the past decade, course and learning management systems such as Blackboard and Web CT have become the norm for distributing such materials. In today's Web 2.0 world, wikis have emerged as a tool that may complement or replace the use of traditional course management systems as a tool for disseminating course information. Because of a wiki's collaborative nature, its use also allows students to participate in the process of course management, information sharing, and content creation. Using examples from an information technology classroom, this paper describes several ways to structure and use a wiki as a course management tool, and shares results of a student survey on the effectiveness of such an approach on student learning.\n\nKeywords: Wiki, Course Management, Collaboration, Web 2.0, Content Creation, Student Learning.
Content and Community (CoPs with Nancy White)
We have talked throughout this series on communities of practice about "content." Well, what the heck is content, why is it important and how do we make the most of it - especially when there is a LOT of it. First the what and why, then one idea about how to work with volume.
Online community learning is great in that it provides us the opportunity to learn anytime, anywhere we have connectivity. But that is a pretty rosy view when we consider the competition a course has against everything else going on in our lives. Often "oh, I can do this anytime so I'll do it later" leaves a course to be done in the wee hours of the night or on weekends when we really might like or need to be doing something else. A learner who stays away too long may begin to feel they have fallen too far behind, or isolated from their community. That's where synchronous events can help. They can keep the heartbeat of a learning community going strong. For some, they create a sense of community, relationship and "realness" -- voices and not just words on a screen.
What are synchronous events?
Synchronous online events are when some or all of the learners are online at the same time and interacting using tools such as Voice over IP (VoIP), telephone bridge lines, chat rooms, web meetings and instant messengers. They can be discussion based, or can be a presentation by a guest or tutor with time for questions and answers. They can be large group or small group breakouts from the larger community. Some examples include:
* Weekly online tutor "office hours." Learners can log on and ask questions, get support and just check in. These could be mandatory or voluntary. I find that if you do one first that is "all hands" people can get a sense of the value of the office hours, then are more likely to participate in the future.
* Presentations and guest speakers & lecturers. First of all, if you aren't planning any interaction with the learners around lectures or presentations, don't make them synchronous. Provide them as web content. But if you can bring in a special guest, that is worth a fixed meeting time and it makes it -- well - SPECIAL. But this is not about pushing powerpoints. A good online presentation will mix presentation with interative activities -
he concept of a community of practice (often abbreviated as CoP) refers to the process of social learning that occurs and shared sociocultural practices that emerge and evolve when people who have common goals interact as they strive towards those goals.
The term was founded on the work of a few cognitive anthropologists, namely Barbara Rogoff (1985) and Jean Lave, who attempted to explain and describe learning that occurs in apprenticeship situations. Later, Lave, in collaboration with Etienne Wenger (1991) originated the construct legitimate peripheral participation in their studies of five apprenticeship situations: midwives in the Yucatan, Vai and Gola tailors, naval quartermasters, meat cutters, and a group of alcoholics anonymous. From their development of legitimate peripheral participation, they created the term community of practice to refer to communities of practitioners into which newcomers would enter and attempt to acquire the sociocultural practices of the community.
communities of practice\nThe idea that learning involves a deepening process of participation in a community of practice has gained significant ground in recent years. Communities of practice have also become an important focus within organizational development. In this article we outline the theory and practice of such communities, and examine some of issues and questions for informal educators and those concerned with lifelong learning.
The adult learners we work with face a difficult conundrum: Their social world is constrained by the technologies they know how to use and vice versa: The technologies they know how to use are limited by their social world. For many people, a solo exploration of the online world can be arduous, insecure, and time-consuming. In an age characterized by increasing access to information and communication technologies, and by learning through these technologies, such issues acquire a great significance. This is particularly true when we view learning as a social experience and not one of absorbing information. In this article, we explore a design for learning that includes connecting people across time and distance so that they develop practices for sharing and creating information and knowledge rather than just acquiring it.
It was pretty much a given that most if not all of the responses to this question, posted on the Learning Circuits blog, would be "no". So this is probably why Tony Karrer sent me an email asking whether I would contribute.
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Etienne Wenger is one of the founding fathers of Social Learning Theory and the concept of "Practiced Communities". People are learning together - every individual deals and engage in many different communities of practice. Here people negotiate and define what competence and knowledge is. To know something or to be competent builds on the individuals experiences of being in the world - learning is a constant transformation or journey of the self.
A couple of short videos on communities of practice. The first is from Dave Vance, former president of Caterpillar University, who shares some of Caterpillar's experiences in facilitating online communities of practice. His advice?
INTRODUCTION
The current environment for organizations is one that is characterised by uncertainty and continuous change. This rapid and dynamic pace of change is forcing organizations that were accustomed to structure and routine to become ones that must improvise solutions quickly and correctly. To respond to this changed environment organizations are moving away from the structures of the past that are based on hierarchies, discrete groups and teams and moving towards those based on more fluid and emergent organizational forms such as networks and communities. In addition to the pace of change, globalisation is another pressure that is brought to bear on modern organizations. Although some argue that the increased internationalisation should bring about an increased need for knowledge sharing (Kimble, Li and Barlow, 2000), many organizations have responded to this development by restructuring through outsourcing and downsizing, which paradoxically can result in a loss of knowledge as staff leave the organization.