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Netflix CEO admits 'arrogance,' renames disc business Qwikster
September 19, 2011 | 6:20
am
8
58
After watching customers leave and the company's stock price plummet, Netflix Chief Executive Reed Hastings on Sunday admitted that he had fallen victim to "arrogance" and announced changes to the DVD offering.
The company's DVD-by-mail service will get a new name, Qwikster, and add the option to order video games along with movies
It provides a forum for public comment. This article says "Everyone likes speaking their mind and twitter provides users with that ability".
