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" AI has better 'bedside manner' than some doctors, study finds ChatGPT rated higher in quality and empathy of written advice, raising possibility of medical assistance role Hannah Devlin Science correspondent @hannahdev Fri 28 Apr 2023 16.01 BST ChatGPT appears to have a better 'bedside manner' than some doctors - at least when their written advice is rated for quality and empathy, a study has shown. The findings highlight the potential for AI assistants to play a role in medicine, according to the authors of the work, who suggest such agents could help draft doctors' communications with patients. "The opportunities for improving healthcare with AI are massive," said Dr John Ayers, of the University of California San Diego."

"That is why we must demand transparency here, especially in the case of technology that uses human-like interfaces such as language. For any automated system, we need to know what it was trained to do, what training data was used, who chose that data and for what purpose. In the words of AI researchers Timnit Gebru and Margaret Mitchell, mimicking human behaviour is a "bright line" - a clear boundary not to be crossed - in computer software development. We treat interactions with things we perceive as human or human-like differently. With systems such as LaMDA we see their potential perils and the urgent need to design systems in ways that don't abuse our empathy or trust."

" If your consumption of content is tailored by near limitless observations harvested about people like you, how could your universe not collapse into the partial depiction of reality that people like you also enjoy? How could empathy and respect for difference thrive in this environment? Where's the incentive to stamp out fake accounts, fake news, paid troll armies, dyspeptic bots?"

"Looking back on my experience of videoconferencing, I still get an odd emotional pain. The feeling is a kind of shame. Not so much for my own wooden performance and the failure of the technology. But rather a feeling that we have all lost a bit of our humanity through it. My interest in these technologies is ethically motivated. I am not at all happy with the banal dehumanisation that results from bad videoconferencing experiences. If, for example, students and teachers can't express their humanity in education, through its technologies, then we're just not doing it right."

"To arrive at a recommended rent, the software deploys an algorithm - a set of mathematical rules - to analyze a trove of data RealPage gathers from clients, including private information on what nearby competitors charge. For tenants, the system upends the practice of negotiating with apartment building staff. RealPage discourages bargaining with renters and has even recommended that landlords in some cases accept a lower occupancy rate in order to raise rents and make more money. One of the algorithm's developers told ProPublica that leasing agents had "too much empathy" compared to computer generated pricing."

"Search for Common Ground designed BridgeBot together with TangibleAI after our research revealed that most people shy away - or turn away - from discussions online once they heat up. We learned that few people felt comfortable responding, and even fewer felt that they could be constructive. BridgeBot acts like a companion to help social media users think differently about how to deal with differences, by equipping them with skills and perspectives on empathy, identity, perception and non-violent communication."

"Robots engender human sympathy. Seen in the wild, they appear to have agency, feelings, and desires. R2D2's spunk, C3PO's intelligence, Wall-E's charm. When delivery bots get stuck on the sidewalk, good Samaritans help them get unstuck. In light of the attack on K5, then, you may be thinking: Poor guy."

"From another perspective, the idea that people seem comfortable offloading their troubles not on to a sympathetic human, but a sympathetic-sounding computer program, might present an opportunity. Even before the pandemic, there were not enough mental health professionals to meet demand. In the UK, there are 7.6 psychiatrists per 100,000 people; in some low-income countries, the average is 0.1 per 100,000."